cannot see or add printers but they work fine



Rick H
07-10-2005, 02:22 AM
I have an xp pro machine, 3.0 mghz, 1g ram, pent 4, on a 10/100 tcp/ip Lan. I
print and plot to an hp laserjet 4 plus and an hp designjet 1050c plotter.
Both are working fine. The hitch is that I wanted to check the properties for
the laserjet the other day and when I selected the "start/settings/printers
and faxes" they DO NOT SHOW. Also I am UNABLE TO ADD A PRINTER. I have
checked and the script services are started which I thought they would be as
I can print just Fine but I need to fix this. I appreciate any help I can get
on this, I have searched the newsgroups and only find fixes for NT (which I
tried to no avail). I will watch for responses here but you could also e-mail
me at : rhots995@netzero.com.
This is a new machine with xp pro sp2. I am the admin. I am the IT/CAD
manager here although my IT experiance is learn as I go. (Lucky me). We have
a mix of equipment here: 3 xp machines (mine is the only sp2), 1 ME machine
and the rest are 98se's. We have a 98se machine for a FILE SERVER. We use
LanTastic for our software to asign rights to different groups of workers. IE
the engineers don't have access to the office files etc. As far as I can see
nothing is hidden. By the way, the laserjet 4 plus is on a separate, stand
alone print server, not run through the file server.
Thanks for your help,
Rick


cannot see or add printers but they work fine