Re: computer sporadically rebooting itself



fad
07-10-2005, 02:21 AM
Hello, I am having the same problem. When I try to access certain websites
the computer shuts down. This only happens when I am trying to access certain
websites. So the computer shuts down and I get a blue screen with a STOP
message:
STOP:0x0000000A(0x00000000,0x00000002,0x00000000,0x804ebb8bb

Can you help in solving this problem

thanks


"Joshua Smith [MSFT]" wrote:

> Hi Wilco,
>
> Lets try this, we may have more luck. To determine what driver is
> causing the problem I need you to enable driver verifier.
> Steps:
> 1) Windows Key + R
> 2) Type in 'verifier' and hit enter
> 3) Make sure 'Create Standard Setting' is selected and hit next
> 4) Click on 'Select all drivers installed on this computer' and hit Finish
> 5) Reboot
>
> There is a possibility that your computer will crash on reboot. If this
> occurs hit F8 when rebooting just before the windows logo screen and select
> the safe mode boot option. Follow the same steps above but on step 4 choose
> 'Select driver names from a list'; hit next; check the box next to any
> driver where the provider is not Microsoft; hit Finish; reboot.
>
> This will slow the performance of you computer a little while enabled but
> will hopefully catch the driver causing corruption. Next time you crash
> the blue screen will hopefully say something like
> "DRIVER_VERIFIER_DETECTED_VIOLATION". If this occurs please send the
> corresponding minidump (by default it is at c:\windows\Minidump ) my way.
> If you have any questions or I didn't explain something well enough don't
> hesitate to e-mail me back. Good Luck,
>
>
> Joshua Smith
> OpenGL Test Lab
> Microsoft
> -----
>
> Get Secure! www.microsoft.com/security
>
> This posting is provided "AS IS" with no warranties, and confers no rights
>
>
> "wilco" <wilco@discussions.microsoft.com> wrote in message
> news:8E026853-960C-4A3D-A07E-654604AB8389@microsoft.com...
> > Ok, did that. I get no BSOD, no errors at all. Nothing in the event logs.
> > The
> > system just sporadically reboots, no warning, no shutdown screen, just
> > goes
> > blank for a second then starts up at the BIOS initialization screen, as if
> > someone hit the reset button. It does not do this with a new drive/fresh
> > install. Just with original drive with all the latest patches and updates.
> > After a couple times it won't even make it to the Windows login screen.
> >
> > The drive works and is error free as a slave drive.
> >
> > Anyone else make any progress with Ron's suggestion?
> >
> > Thanks,
> >
> > "Ron Martell" wrote:
> >
> >> taylor <taylor@discussions.microsoft.com> wrote:
> >>
> >> >Hello, I am having some trouble with my machine and was wondering if
> >> >anybody
> >> >could explain it. I will be on my cpu playing games, and than out of
> >> >nowhere
> >> >it will just reboot my system. It only happens once every couple hours
> >> >and it
> >> >has only started in the last week. I spoke to my friend who also has XP
> >> >and
> >> >he says he has had problems with his cpu restarting for about 5 days as
> >> >well.
> >> >Any help would be greatly appreciated
> >>
> >> Open Control Panel - System - General and click on the Settings button
> >> in the Startup and Recovery (bottom) section.
> >>
> >> In the Startup and Recovery window click on the checkbox for
> >> "Automatically restart" to clear it. Then click on Apply and OK as
> >> needed to exit.
> >>
> >> That should put an end to the spontanteous reboots. However they may
> >> be replaced by a "Blue Screen Of Death" STOP error message and the
> >> computer may then lock up, requiring a manual power off and restart.
> >>
> >> If that does happen then the contents of the STOP error message,
> >> including the STOP Code and all 4 parameters, will be a direct clue as
> >> to the underlying cause of the problem. Post that information back
> >> here if you require assistance with diagnosing this.
> >>
> >> Good luck
> >>
> >>
> >> Ron Martell Duncan B.C. Canada
> >> --
> >> Microsoft MVP
> >> On-Line Help Computer Service
> >> http://onlinehelp.bc.ca
> >>
> >> In memory of a dear friend Alex Nichol MVP
> >> http://aumha.org/alex.htm
> >>
>
>
>

Joshua Smith [MSFT]
07-10-2005, 02:21 AM
Hi fad,

Did you try doing what I had posted to Wilco? If that doesn't work let
me know and I'll get you another tool that can help.

Joshua Smith
OpenGL Test Lab
Microsoft
-----

Get Secure! www.microsoft.com/security

This posting is provided "AS IS" with no warranties, and confers no rights


"fad" <fad@discussions.microsoft.com> wrote in message
news:93AAE015-B8A7-49D7-9398-E571CBB3366E@microsoft.com...
> Hello, I am having the same problem. When I try to access certain
> websites
> the computer shuts down. This only happens when I am trying to access
> certain
> websites. So the computer shuts down and I get a blue screen with a STOP
> message:
> STOP:0x0000000A(0x00000000,0x00000002,0x00000000,0x804ebb8bb
>
> Can you help in solving this problem
>
> thanks
>
>
> "Joshua Smith [MSFT]" wrote:
>
>> Hi Wilco,
>>
>> Lets try this, we may have more luck. To determine what driver is
>> causing the problem I need you to enable driver verifier.
>> Steps:
>> 1) Windows Key + R
>> 2) Type in 'verifier' and hit enter
>> 3) Make sure 'Create Standard Setting' is selected and hit next
>> 4) Click on 'Select all drivers installed on this computer' and hit
>> Finish
>> 5) Reboot
>>
>> There is a possibility that your computer will crash on reboot. If this
>> occurs hit F8 when rebooting just before the windows logo screen and
>> select
>> the safe mode boot option. Follow the same steps above but on step 4
>> choose
>> 'Select driver names from a list'; hit next; check the box next to any
>> driver where the provider is not Microsoft; hit Finish; reboot.
>>
>> This will slow the performance of you computer a little while enabled but
>> will hopefully catch the driver causing corruption. Next time you crash
>> the blue screen will hopefully say something like
>> "DRIVER_VERIFIER_DETECTED_VIOLATION". If this occurs please send the
>> corresponding minidump (by default it is at c:\windows\Minidump ) my way.
>> If you have any questions or I didn't explain something well enough don't
>> hesitate to e-mail me back. Good Luck,
>>
>>
>> Joshua Smith
>> OpenGL Test Lab
>> Microsoft
>> -----
>>
>> Get Secure! www.microsoft.com/security
>>
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights
>>
>>
>> "wilco" <wilco@discussions.microsoft.com> wrote in message
>> news:8E026853-960C-4A3D-A07E-654604AB8389@microsoft.com...
>> > Ok, did that. I get no BSOD, no errors at all. Nothing in the event
>> > logs.
>> > The
>> > system just sporadically reboots, no warning, no shutdown screen, just
>> > goes
>> > blank for a second then starts up at the BIOS initialization screen, as
>> > if
>> > someone hit the reset button. It does not do this with a new
>> > drive/fresh
>> > install. Just with original drive with all the latest patches and
>> > updates.
>> > After a couple times it won't even make it to the Windows login screen.
>> >
>> > The drive works and is error free as a slave drive.
>> >
>> > Anyone else make any progress with Ron's suggestion?
>> >
>> > Thanks,
>> >
>> > "Ron Martell" wrote:
>> >
>> >> taylor <taylor@discussions.microsoft.com> wrote:
>> >>
>> >> >Hello, I am having some trouble with my machine and was wondering if
>> >> >anybody
>> >> >could explain it. I will be on my cpu playing games, and than out of
>> >> >nowhere
>> >> >it will just reboot my system. It only happens once every couple
>> >> >hours
>> >> >and it
>> >> >has only started in the last week. I spoke to my friend who also has
>> >> >XP
>> >> >and
>> >> >he says he has had problems with his cpu restarting for about 5 days
>> >> >as
>> >> >well.
>> >> >Any help would be greatly appreciated
>> >>
>> >> Open Control Panel - System - General and click on the Settings button
>> >> in the Startup and Recovery (bottom) section.
>> >>
>> >> In the Startup and Recovery window click on the checkbox for
>> >> "Automatically restart" to clear it. Then click on Apply and OK as
>> >> needed to exit.
>> >>
>> >> That should put an end to the spontanteous reboots. However they may
>> >> be replaced by a "Blue Screen Of Death" STOP error message and the
>> >> computer may then lock up, requiring a manual power off and restart.
>> >>
>> >> If that does happen then the contents of the STOP error message,
>> >> including the STOP Code and all 4 parameters, will be a direct clue as
>> >> to the underlying cause of the problem. Post that information back
>> >> here if you require assistance with diagnosing this.
>> >>
>> >> Good luck
>> >>
>> >>
>> >> Ron Martell Duncan B.C. Canada
>> >> --
>> >> Microsoft MVP
>> >> On-Line Help Computer Service
>> >> http://onlinehelp.bc.ca
>> >>
>> >> In memory of a dear friend Alex Nichol MVP
>> >> http://aumha.org/alex.htm
>> >>
>>
>>
>>


Re: computer sporadically rebooting itself