"Getting Started with Windows" screen



Caroline
07-10-2005, 01:16 AM
On my HP laptop running Windows XP Home, any time a Windows program is on,
the "getting started with" or help screen pops up indiscriminately, making me
have to stop everything to close it before I can continue with work or play.
Sometimes this happens 3 times successively before I can go on. How can I
make this stop? Thanks for your help.

Wesley Vogel
07-10-2005, 01:16 AM
How to Suppress the Windows Tour Prompt in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;311489

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:E74A5E66-FC8F-4D40-93BC-8A1593611474@microsoft.com,
Caroline <Caroline@discussions.microsoft.com> hunted and pecked:
> On my HP laptop running Windows XP Home, any time a Windows program is on,
> the "getting started with" or help screen pops up indiscriminately,
> making me have to stop everything to close it before I can continue with
> work or play. Sometimes this happens 3 times successively before I can go
> on. How can I make this stop? Thanks for your help.

Wesley Vogel
07-10-2005, 01:21 AM
Caroline,

Are you getting a balloon prompt for the Windows Tour?

If not...

This program might be something that HP puts on their machines and is not
something that I even have on my machine. I have heard of it before, but I
can't remeber the name of it.

This is MS software, but MS only makes it available to OEMs.

I would contact HP Support and see how to uninstall it.

Sorry that I can't help more, but I can't even remember what the dang
thing's called. ;-(

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:1893DB17-F08D-41CB-9DD5-04F095C2BCF4@microsoft.com,
Caroline <Caroline@discussions.microsoft.com> hunted and pecked:
> Wesley, thanks so much for replying. I did all the steps to supress the
> prompt for the current user and for all users (since I am the main one).
> No difference. The changes show up when I go back into Regedit.exe. I
> restarted the machine. No difference. I'm running the home version and
> your article was about pro--does that matter?
>
> "Wesley Vogel" wrote:
>
>> How to Suppress the Windows Tour Prompt in Windows XP
>> http://support.microsoft.com/default.aspx?scid=kb;en-us;311489
>>
>> --
>> Hope this helps. Let us know.
>>
>> Wes
>> MS-MVP Windows Shell/User
>>
>> In news:E74A5E66-FC8F-4D40-93BC-8A1593611474@microsoft.com,
>> Caroline <Caroline@discussions.microsoft.com> hunted and pecked:
>>> On my HP laptop running Windows XP Home, any time a Windows program is
>>> on, the "getting started with" or help screen pops up indiscriminately,
>>> making me have to stop everything to close it before I can continue with
>>> work or play. Sometimes this happens 3 times successively before I can
>>> go on. How can I make this stop? Thanks for your help.


"Getting Started with Windows" screen