Re: Lost functionality of help and support in XP home



monster
07-10-2005, 01:14 AM
my START menu is "locked up." At first I was able to get into everything
other than Help and Support and Run. Now it's dead stopped. I've done some
bang up jobs in the past. This takes the cake.
Thank you for whatever advice you can give. I ran the Easy Cleaner
fix_windows that's listed. Did not correct the problem.
--
mdoc


"Taurarian" wrote:

> As you don't specifically mention what the problem is, I can only suggest you have a
> look at the following links:-
>
> Why doesn’t Help and Support work?
> http://www.kellys-korner-xp.com/top10faqs.htm
>
> Troubleshooting Help and Support
> http://www.kellys-korner-xp.com/xp_h.htm#h&s
>
> Help and Support Center Index is blank with a Red X mark:
> http://windowsxp.mvps.org/helpctrindex.htm
>
> Repairs Windows® XP Help and Support after running Easy Cleaner or similar registry
> cleaners.
> http://www.dougknox.com/xp/utils/fix_windows_xp_help.htm
>
>
>
> "Michael Cummings" <Michael Cummings@discussions.microsoft.com> wrote in message
> news:D78269E1-1644-47AC-9DEC-8DA0A00775DA@microsoft.com...
> > Some time back Help and support feature stopped working and I cant seem to
> > figure it out. Any ideas would be appreciated
>
>

TaurArian
07-10-2005, 01:14 AM
I don't believe your situation is very good at the moment, but I guess you're
aware of that.
Suggestions:-
See if you can get into safe mode - and try "last known good configuration".
Other suggestion - repair install.
"How to Perform a Windows XP Repair Install"
http://michaelstevenstech.com/XPrepairinstall.htm


"monster" wrote:

> my START menu is "locked up." At first I was able to get into everything
> other than Help and Support and Run. Now it's dead stopped. I've done some
> bang up jobs in the past. This takes the cake.
> Thank you for whatever advice you can give. I ran the Easy Cleaner
> fix_windows that's listed. Did not correct the problem.
> --
> mdoc
>
>
> "Taurarian" wrote:
>
> > As you don't specifically mention what the problem is, I can only suggest you have a
> > look at the following links:-
> >
> > Why doesn’t Help and Support work?
> > http://www.kellys-korner-xp.com/top10faqs.htm
> >
> > Troubleshooting Help and Support
> > http://www.kellys-korner-xp.com/xp_h.htm#h&s
> >
> > Help and Support Center Index is blank with a Red X mark:
> > http://windowsxp.mvps.org/helpctrindex.htm
> >
> > Repairs Windows® XP Help and Support after running Easy Cleaner or similar registry
> > cleaners.
> > http://www.dougknox.com/xp/utils/fix_windows_xp_help.htm
> >
> >
> >
> > "Michael Cummings" <Michael Cummings@discussions.microsoft.com> wrote in message
> > news:D78269E1-1644-47AC-9DEC-8DA0A00775DA@microsoft.com...
> > > Some time back Help and support feature stopped working and I cant seem to
> > > figure it out. Any ideas would be appreciated
> >
> >


Re: Lost functionality of help and support in XP home