[DYETT]

I have been having a lot of trouble with malwre attacks on one machine. So
far, I have been unable to completely eliminate it. The latest problem: my
CD/DVD drives have disappeared from Windows (XP Professional)! The device
manager shows the drives as: "... configuration information (in the registry)
is incomplete or damaged (Code 19)." The drives are there and working -- I
can see them in the recovery console.

I thought I could use the system restore function to get the drives back,
but alas, something had turned off the System Restore function, and
apparently deleted any restore points that I had.

Does anyone have any idea how I can recover these drives??

Thanks,
D.

[DYETT]

Never mind. Even though I had not removed EZ CD Creator, the fix described
for that situation worked.

D.


"DYETT" wrote:

> I have been having a lot of trouble with malwre attacks on one machine. So
> far, I have been unable to completely eliminate it. The latest problem: my
> CD/DVD drives have disappeared from Windows (XP Professional)! The device
> manager shows the drives as: "... configuration information (in the registry)
> is incomplete or damaged (Code 19)." The drives are there and working -- I
> can see them in the recovery console.
>
> I thought I could use the system restore function to get the drives back,
> but alas, something had turned off the System Restore function, and
> apparently deleted any restore points that I had.
>
> Does anyone have any idea how I can recover these drives??
>
> Thanks,
> D.

[Nicoliani ™]

http://www.dougknox.com/xp/scripts_desc/xp_cd_dvd_fix.htm
--
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http://www.fast-rewind.com
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"DYETT" wrote:

> I have been having a lot of trouble with malwre attacks on one machine. So
> far, I have been unable to completely eliminate it. The latest problem: my
> CD/DVD drives have disappeared from Windows (XP Professional)! The device
> manager shows the drives as: "... configuration information (in the registry)
> is incomplete or damaged (Code 19)." The drives are there and working -- I
> can see them in the recovery console.
>
> I thought I could use the system restore function to get the drives back,
> but alas, something had turned off the System Restore function, and
> apparently deleted any restore points that I had.
>
> Does anyone have any idea how I can recover these drives??
>
> Thanks,
> D.

[Ramesh, MS-MVP]

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP:
http://support.microsoft.com/default.aspx?scid=kb;%5BLN%5D;q314060


--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


"DYETT" <DYETT@discussions.microsoft.com> wrote in message
news:9C7ADBBD-FCBF-4ABE-981F-AFFD9634A4E4@microsoft.com...
>I have been having a lot of trouble with malwre attacks on one machine. So
> far, I have been unable to completely eliminate it. The latest problem: my
> CD/DVD drives have disappeared from Windows (XP Professional)! The device
> manager shows the drives as: "... configuration information (in the
> registry)
> is incomplete or damaged (Code 19)." The drives are there and working -- I
> can see them in the recovery console.
>
> I thought I could use the system restore function to get the drives back,
> but alas, something had turned off the System Restore function, and
> apparently deleted any restore points that I had.
>
> Does anyone have any idea how I can recover these drives??
>
> Thanks,
> D.