remote assistance



David Walsh
07-10-2005, 01:14 AM
I'm trying to open a remote Assistance request from an email, but it asks
what to open it with. Is there a program I need to open this with?

Rick \Nutcase\ Rogers
07-10-2005, 01:14 AM
Hi,

What file extension is it? A RA request should have a .msrincident
extension.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"David Walsh" <David Walsh@discussions.microsoft.com> wrote in message
news:7465B5F3-E0A2-4DDE-AB09-7560DB991AC4@microsoft.com...
> I'm trying to open a remote Assistance request from an email, but it asks
> what to open it with. Is there a program I need to open this with?


remote assistance