computer doest turn off



Dan
07-10-2005, 01:13 AM
I have a laptop and it doesnt turn off. when i go to the turn off menu, and
click turn off. it doesnt do anything. sometimes it will go to the windows is
logging off screen, but after about 15 minutes. Ive waited on that screen for
about 5 hours and still nothing. it also doesnt work restart or work when i
go to log off then turn off.
one day it jus didnt turn off, and i had to hold the power button down until
it did. and i know thats not good for the computer. it also wasnt a 1 time
thing its been like this for about a week. could it have anything to do with
msconfig? please help. anything would be apreciated. thanks.

Dan.

Tasslehoff
07-10-2005, 01:13 AM
Some more info please. What operating system are you using?

"Dan" <Dan@discussions.microsoft.com> wrote in message
news:C1AB90DD-0F25-49A8-93D6-3A4C2C29CB84@microsoft.com...
>I have a laptop and it doesnt turn off. when i go to the turn off menu,
>and
> click turn off. it doesnt do anything. sometimes it will go to the windows
> is
> logging off screen, but after about 15 minutes. Ive waited on that screen
> for
> about 5 hours and still nothing. it also doesnt work restart or work when
> i
> go to log off then turn off.
> one day it jus didnt turn off, and i had to hold the power button down
> until
> it did. and i know thats not good for the computer. it also wasnt a 1 time
> thing its been like this for about a week. could it have anything to do
> with
> msconfig? please help. anything would be apreciated. thanks.
>
> Dan.

Dan
07-10-2005, 01:13 AM
its an Dell Inspiron 5100

"Tasslehoff" wrote:

> Some more info please. What operating system are you using?
>
> "Dan" <Dan@discussions.microsoft.com> wrote in message
> news:C1AB90DD-0F25-49A8-93D6-3A4C2C29CB84@microsoft.com...
> >I have a laptop and it doesnt turn off. when i go to the turn off menu,
> >and
> > click turn off. it doesnt do anything. sometimes it will go to the windows
> > is
> > logging off screen, but after about 15 minutes. Ive waited on that screen
> > for
> > about 5 hours and still nothing. it also doesnt work restart or work when
> > i
> > go to log off then turn off.
> > one day it jus didnt turn off, and i had to hold the power button down
> > until
> > it did. and i know thats not good for the computer. it also wasnt a 1 time
> > thing its been like this for about a week. could it have anything to do
> > with
> > msconfig? please help. anything would be apreciated. thanks.
> >
> > Dan.
>
>
>

Byte
07-10-2005, 01:13 AM
Windows XP Shutdown Troubleshooter
http://aumha.org/win5/a/shtdwnxp.htm
--
Some days you're the windshield,
some days you're the bug.


"Dan" wrote:

> I have a laptop and it doesnt turn off. when i go to the turn off menu, and
> click turn off. it doesnt do anything. sometimes it will go to the windows is
> logging off screen, but after about 15 minutes. Ive waited on that screen for
> about 5 hours and still nothing. it also doesnt work restart or work when i
> go to log off then turn off.
> one day it jus didnt turn off, and i had to hold the power button down until
> it did. and i know thats not good for the computer. it also wasnt a 1 time
> thing its been like this for about a week. could it have anything to do with
> msconfig? please help. anything would be apreciated. thanks.
>
> Dan.

Wesley Vogel
07-10-2005, 01:13 AM
Shutdown is very slow - Windows XP
http://windowsxp.mvps.org/slowshutdown.htm

Windows XP Restarts Unexpectedly or Restarts When You Shut Down the Computer
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q320299

Windows XP Restarts When You Try to Shut Down Your Computer
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q311806

[[You may receive the following message:
It is now safe to turn off your computer.]]
Your Computer May Not Shut Down After You Upgrade to Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;313290

[[Stops responding (hangs) and you receive you receive the following
message:
Saving your settings.]]
Windows XP Stops Responding (Hangs) During Windows Shutdown
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q307274

Computer Does Not Shut Down Properly if Selective Suspend Is Enabled
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q315664

WINDOWS XP SHUTDOWN & RESTART TROUBLESHOOTING
http://aumha.org/win5/a/shtdwnxp.htm

Windows XP Boot Problems & Edits
http://www.kellys-korner-xp.com/win_xp_restart.htm

Troubleshooting Windows XP Shutdown Issues
http://www.theeldergeek.com/shutdown_issues_in_xp.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:A08AEABE-AAEC-4002-92DE-E90B14F04F81@microsoft.com,
Dan <Dan@discussions.microsoft.com> hunted and pecked:
> its an Dell Inspiron 5100
>
> "Tasslehoff" wrote:
>
>> Some more info please. What operating system are you using?
>>
>> "Dan" <Dan@discussions.microsoft.com> wrote in message
>> news:C1AB90DD-0F25-49A8-93D6-3A4C2C29CB84@microsoft.com...
>>> I have a laptop and it doesnt turn off. when i go to the turn off menu,
>>> and
>>> click turn off. it doesnt do anything. sometimes it will go to the
>>> windows is
>>> logging off screen, but after about 15 minutes. Ive waited on that
>>> screen for
>>> about 5 hours and still nothing. it also doesnt work restart or work
>>> when i
>>> go to log off then turn off.
>>> one day it jus didnt turn off, and i had to hold the power button down
>>> until
>>> it did. and i know thats not good for the computer. it also wasnt a 1
>>> time thing its been like this for about a week. could it have anything
>>> to do with
>>> msconfig? please help. anything would be apreciated. thanks.
>>>
>>> Dan.


computer doest turn off