Keyboard trouble, uncontrollable cursor, etc.

07-10-2005, 02:13 AM
I'm hoping someone can help me here; I haven't had any luck anywhere
else ...

I recently bought a new Toshiba Satellite M35. It runs Windows XP
(home). After working successfully for the past four months or so, I've
run into the following problem. After working away in MS Word or Mozilla
for awhile, all of a sudden it's as though I lose control of the
keyboard. If I'm in Word, for instance, it'll start typing
zzzzzzzzzzzzzzzzzzzzz or \\\\\\\\\\\\\\\\\\\\\\\\ or scrolling up
uncontrollably to the top of the page. Almost at the same time - and
this happens *every* time - Windows Media Player starts up, searches to
see whether there's a CD in the drive (which there rarely is), and then
reports 'No CD'.

By this stage, the cursor is virtually uncontrollable, even if I close
out of Word or Mozilla; and it often takes quite some doing just to
turn the computer off. If I attempt to restart it then, the problem
will often persist for 30-60 minutes, after which it'll work fine again
- sometimes for a day or two.

I have Norton Anti-Virus, but despite updating it regularly, it hasn't
detected any viruses.

If anyone has any ideas what the problem could be - particularly if you
know how to solve it - I'd be very grateful if you could post a note
here and/or drop me a line on

Thanks very much!

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Keyboard trouble, uncontrollable cursor, etc.