problems unistalling AV



Samir Kapadia
07-10-2005, 01:13 AM
Hi
I am running a Win XP sp2, had installed NAV 2005 on a P4 machine.
Inadvertently the NAV was deactivated and the comp refused to start there
after. After trying to get the same started in safe mode, tried to rectify
the problem, didn't work.

Would let me uninstall thru add/ remove programs also.

Tried to remove all references in the regedit manually, however prevents
deletion in
hkey-local machine\system\controlset001\enum\root\legacy_navapsvc\0000 etc

The result
1) cannot reinstall NAV
2) Whenever I start MS office it keeps going to the NAV for virus scans and
asks to reinstall.

Any ideas (other than format and reinstall)

Regards

Sam


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BAR
07-10-2005, 01:13 AM
It's time to enjoy the built in properties of System restore.

Use System Restore and choose a point prior to when you installed NAV.

Restore and all the Norton / Symantec / AV entries will magically disappear!

"Samir Kapadia" wrote:

> Hi
> I am running a Win XP sp2, had installed NAV 2005 on a P4 machine.
> Inadvertently the NAV was deactivated and the comp refused to start there
> after. After trying to get the same started in safe mode, tried to rectify
> the problem, didn't work.
>
> Would let me uninstall thru add/ remove programs also.
>
> Tried to remove all references in the regedit manually, however prevents
> deletion in
> hkey-local machine\system\controlset001\enum\root\legacy_navapsvc\0000 etc
>
> The result
> 1) cannot reinstall NAV
> 2) Whenever I start MS office it keeps going to the NAV for virus scans and
> asks to reinstall.
>
> Any ideas (other than format and reinstall)
>
> Regards
>
> Sam
>
>
> --
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> Privileged/Confidential Information may be contained in this message. If
> you
> are not the addressee indicated in this message (or responsible for delivery
> of the message to such person), you may not copy or deliver this message to
> anyone.
>
> In such case, you should destroy this message and kindly notify the sender
> by
> reply email. Please advise immediately if you or your employer do not
> consent to Internet email for messages of this kind. Opinions, conclusions
> and other
> information in this message that do not relate to the official business of
> my
> firm shall be understood as neither given nor endorsed by it.
>
>
>

Samir Kapadia
07-10-2005, 01:13 AM
unfortunately the norton was installed right from the start beofre other
applications were installed, if i use system restore it will remove all the
actually useful appication (as agst Norton). Any other ideas


"BAR" <BAR@discussions.microsoft.com> wrote in message
news:2A2EC273-0C2A-4ECF-9C73-745605095FCA@microsoft.com...
> It's time to enjoy the built in properties of System restore.
>
> Use System Restore and choose a point prior to when you installed NAV.
>
> Restore and all the Norton / Symantec / AV entries will magically
> disappear!
>
> "Samir Kapadia" wrote:
>
>> Hi
>> I am running a Win XP sp2, had installed NAV 2005 on a P4 machine.
>> Inadvertently the NAV was deactivated and the comp refused to start there
>> after. After trying to get the same started in safe mode, tried to
>> rectify
>> the problem, didn't work.
>>
>> Would let me uninstall thru add/ remove programs also.
>>
>> Tried to remove all references in the regedit manually, however prevents
>> deletion in
>> hkey-local machine\system\controlset001\enum\root\legacy_navapsvc\0000
>> etc
>>
>> The result
>> 1) cannot reinstall NAV
>> 2) Whenever I start MS office it keeps going to the NAV for virus scans
>> and
>> asks to reinstall.
>>
>> Any ideas (other than format and reinstall)
>>
>> Regards
>>
>> Sam
>>
>>
>> --
>> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>> Privileged/Confidential Information may be contained in this message. If
>> you
>> are not the addressee indicated in this message (or responsible for
>> delivery
>> of the message to such person), you may not copy or deliver this message
>> to
>> anyone.
>>
>> In such case, you should destroy this message and kindly notify the
>> sender
>> by
>> reply email. Please advise immediately if you or your employer do not
>> consent to Internet email for messages of this kind. Opinions,
>> conclusions
>> and other
>> information in this message that do not relate to the official business
>> of
>> my
>> firm shall be understood as neither given nor endorsed by it.
>>
>>
>>

nodenet
07-10-2005, 01:14 AM
Go to Symantic and download their uninstall tool. They also have a
comprahensive manual uninstall guide.


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problems unistalling AV