Lost XP Pro CD



MartinGrandahl
07-10-2005, 02:11 AM
I've managed to lost my XP Pro CD, and I need to do a reinstall. I
have multiple computers, and tried to reinstall with another CD, but my
CD Key wouldn't work. I called Microsoft and figured out that it's not
working because of the version.

The CD I lost was Windows XP Pro _Upgrade_ and my other two CDs are OEM
versions. Apparently you can't install from an OEM CD and use an
Upgrade number (if the number is valid, I can't see any reason why not,
but apparently that's how it works).

So now I need to do one of two things - locate an XP Pro Upgrade CD, or
trade in my Upgrade number for an OEM number.

Does anyone know if there is a process set up with Microsoft to get
this done legally? My number is mine - bought and paid for - and I
would copy someone's Upgrade CD if I could just to be able to
reinstall, but if Microsoft has something in place for when these
things happen, I'd love to go the official route...


Here's another question - the Upgrade CD that was lost was old - pre
SP1. If I get an SP1 or SP2 CD will my number still work, or do I have
to install from an old CD and then do the updates afterwards?


Thanks for any help you can be....I appreciate your time in monitoring
this Group just to help dorks like me.....


--
Martin Grandahl
www.TheAfterglowLounge.org

Mike Brannigan [MSFT]
07-10-2005, 02:11 AM
How to replace lost, broken, or missing Microsoft software or hardware
see
http://support.microsoft.com/default.aspx?scid=kb;en-us;326246

--

Regards,

Mike
--
Mike Brannigan [Microsoft]

This posting is provided "AS IS" with no warranties, and confers no
rights

Please note I cannot respond to e-mailed questions, please use these
newsgroups

"MartinGrandahl" <martingrandahl@hotmail.com> wrote in message
news:1117054177.451681.87170@z14g2000cwz.googlegroups.com...
> I've managed to lost my XP Pro CD, and I need to do a reinstall. I
> have multiple computers, and tried to reinstall with another CD, but my
> CD Key wouldn't work. I called Microsoft and figured out that it's not
> working because of the version.
>
> The CD I lost was Windows XP Pro _Upgrade_ and my other two CDs are OEM
> versions. Apparently you can't install from an OEM CD and use an
> Upgrade number (if the number is valid, I can't see any reason why not,
> but apparently that's how it works).
>
> So now I need to do one of two things - locate an XP Pro Upgrade CD, or
> trade in my Upgrade number for an OEM number.
>
> Does anyone know if there is a process set up with Microsoft to get
> this done legally? My number is mine - bought and paid for - and I
> would copy someone's Upgrade CD if I could just to be able to
> reinstall, but if Microsoft has something in place for when these
> things happen, I'd love to go the official route...
>
>
> Here's another question - the Upgrade CD that was lost was old - pre
> SP1. If I get an SP1 or SP2 CD will my number still work, or do I have
> to install from an old CD and then do the updates afterwards?
>
>
> Thanks for any help you can be....I appreciate your time in monitoring
> this Group just to help dorks like me.....
>
>
> --
> Martin Grandahl
> www.TheAfterglowLounge.org
>

MartinGrandahl
07-10-2005, 02:11 AM
Thanks for the rapid reply, Mike! I really appreciate it....I have
such a hard time finding anything on Microsoft's site....

--
Martin Grandahl
www.TheAfterglowLounge.org


Lost XP Pro CD