can't boot into window xp professional



roy
07-10-2005, 02:10 AM
Hi,

I had been having a problem of sometimes a file getting corrupted (I don't
remember which file) and then I had to reboot and it seemed like xp fixed
it. But the last time I got this error (I wish I would have written down the
name of the file it said was damaged) , the computer froze. After I turned
the computer off and then on, the computer won't boot. Basically I tried to
get in using safe mode but it gets stuck at

multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\System 32\Drivers\MountMgr.sys

Now I was able to get into a command prompt using the windows xp cd. I
renamed the 'mountmgr.sys' file and copied the same file from another
machine, I also copied the software and config files from the
"\windows\repair\" directory.

Unfortunately this didn't do anything, still the same problem. I imagine
maybe it's having a problem not with mountmgr.sys but with the next file it
wants to work with, but that's just a guess.

Could someone guide me as to what steps I need to take to get xp to boot up?

Thanks.

Galen
07-10-2005, 02:11 AM
In news:%23x4ljpOYFHA.1204@TK2MSFTNGP10.phx.gbl,
roy <royguti@hotmail.com> had this to say:

My reply is at the bottom of your sent message:

> Hi,
>
> I had been having a problem of sometimes a file getting corrupted (I
> don't remember which file) and then I had to reboot and it seemed
> like xp fixed it. But the last time I got this error (I wish I would
> have written down the name of the file it said was damaged) , the
> computer froze. After I turned the computer off and then on, the
> computer won't boot. Basically I tried to get in using safe mode but
> it gets stuck at
> multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\System
> 32\Drivers\MountMgr.sys
> Now I was able to get into a command prompt using the windows xp cd. I
> renamed the 'mountmgr.sys' file and copied the same file from another
> machine, I also copied the software and config files from the
> "\windows\repair\" directory.
>
> Unfortunately this didn't do anything, still the same problem. I
> imagine maybe it's having a problem not with mountmgr.sys but with
> the next file it wants to work with, but that's just a guess.
>
> Could someone guide me as to what steps I need to take to get xp to
> boot up?
> Thanks.

You will lose your updates but you should keep all your other software that
you've already isntalled and not lose any files.

How to perform an inplace upgrade (reinstallation) of Windows XP:
http://support.microsoft.com/default.aspx?scid=kb;en-us;315341

Galen
--

"And that recommendation, with the exaggerated estimate of my ability
with which he prefaced it, was, if you will believe me, Watson, the
very first thing which ever made me feel that a profession might be
made out of what had up to that time been the merest hobby."

Sherlock Holmes


can't boot into window xp professional