RE: Latest security updates from WindowsUpdate ruined my computer -- h



Sean Kendrick
07-10-2005, 01:04 AM
Yes, me too, and now i'm stuffed also. i recently discovered how to remove a
buggy update via the recovery console only to discover the spuninst.txt file
was missing from the kb890859 folder. (i think this happened because i
accesed it via another install of xphome which removed the update i think but
still didn't fix the reset loop i'm in). can someone tell me the contents of
this file so i can get back into xppro?!

"Aaron" wrote:

> I am a strict adherent to updating regularly through WindowsUpdate. I logged
> on this morning to find a little icon in my tray saying several updates had
> been downloaded and were ready to install. I looked at the list, saw 4
> security updates, and an update for the Microsoft Malicious Software Remove
> Tool (or whatever it's called), and I clicked install.
>
> I installed all the updates and asked me to reboot, as usual. But now the
> computer won't go past the main Windows logo and the horizontal moving bar
> thing. So I left it on that screen and went to work, came home 8 hours later
> and it was still on the Windows loading screen.
>
> So I reset the comptuer and went into safe mode, and rolled back to
> yesterday. No go.
>
> I then went into safe mode to uninstall thse updates from Add/Remove
> software, but when I click "Show Updates," only updates that I installed up
> to March 14 are showing up, none beyond that.
>
> This is the kind of thing that really upsets me. I do EVERYTHING Microsoft
> tells me to do to keep my computer "safe" and now I can't even USE my
> computer outside of safe mode.
>
> Short of reinstalling (AGAIN), how can I fix what these recent updates have
> done?

Maurice N ~ MVP
07-10-2005, 01:05 AM
Sean,

If you are still unable to login to Normal mode of XP, check on the
following.

Turn off "reboot on error" setting for Windows.

Go to My Computer, then select Properties. Select the "Advanced" TAB and in
the Startup and Recovery section click the "Settings" button. At System
Failure block,
"Un-check" the "Automatically restart" line. Apply change, make clean exit.

This will prevent a "reboot on error", and will also show (when you have
Windows exception) the error code and its description.

IF a STOP error occurs, write down its number and complete description and
follow up on fixes.

If Normal mode of Windows is still "re-booting" itself, reboot pc ...
Try F8 selective startup of XP ---- choose the option with "boot logging".
Hopefully you would then be able to see the contents of "Ntbtlog.txt", see
which drivers and services may be the problem. The following is a snippet
from XP's Help and Support: on Enable Boot Logging

Starts while logging all the drivers and services that were loaded (or not
loaded) by the system to a file.

This file is called ntbtlog.txt and it is located in the %windir% directory.


See Aumha.org's knowledge base on stop errors and keep it handy
http://aumha.org/win5/kbestop.php


If you get stuck in loading Windows in Normal mode, reboot into Safe Mode
(tap F8 at bootup).
Use XP's Event Viewer to get more detail on your "error".
Start button/ Run / type
eventvwr.msc<enter> --
or Go to Control Panel / Performance and Maintenance/Administrative
Tools >Event Viewer.
Review the sections and look for Errors or Warnings that match the
time the event occurred.
Double click the line that is at issue---the information may give a
clue on the issue.

--
Maurice N
MVP Windows - Shell / User

---
"Sean Kendrick" wrote
> Yes, me too, and now i'm stuffed also. i recently discovered how to remove
> a
> buggy update via the recovery console only to discover the spuninst.txt
> file
> was missing from the kb890859 folder. (i think this happened because i
> accesed it via another install of xphome which removed the update i think
> but
> still didn't fix the reset loop i'm in). can someone tell me the contents
> of
> this file so i can get back into xppro?!


RE: Latest security updates from WindowsUpdate ruined my computer -- h