RE: System Restore not working



Dan
07-10-2005, 02:03 AM
I recently +download windows media player 10 and i got an error delaing with
system restore so i tried to open it and got the same error
An exception occurred while trying to run
“C:\WINDOWS\system32\shell32.dll,Control_RunDLL
“C:\WINDOWS\system32\sysdm.cpl”,System”
If anyone has any ideas let me know.
--
Thanks Dan


"JR2005" wrote:

> I get this error message when I try to access System Restore
>
> An exception occurred while trying to run
> “C:\WINDOWS\system32\shell32.dll,Control_RunDLL
> “C:\WINDOWS\system32\sysdm.cpl”,System”
>
> I'm running Windows XP Home Edition Service Pack 2. I recently had to
> replace my hard drive, and I'm worried that Windows lost some files. This
> seems to be the only thing on the system that's "broken", but it's an
> important one.
>
> Thanks in advance for any help.
>
>

Maurice N ~ MVP
07-10-2005, 02:03 AM
Dan,
Run MSCONFIG, look at the Services Tab. Make sure System Restore Service is enabled (checked) and shows as running.
Be sure each of your disk drives has at minimum 200 MB of free space.
This is by way of a quick check. Post back with results.
--
Maurice N
MVP Windows - Shell / User
-----


"Dan" wrote
>I recently +download windows media player 10 and i got an error delaing with
> system restore so i tried to open it and got the same error
> An exception occurred while trying to run
> “C:\WINDOWS\system32\shell32.dll,Control_RunDLL
> “C:\WINDOWS\system32\sysdm.cpl”,System”
> If anyone has any ideas let me know.
> --
> Thanks Dan
>
>
> "JR2005" wrote:
>
>> I get this error message when I try to access System Restore
>>
>> An exception occurred while trying to run
>> “C:\WINDOWS\system32\shell32.dll,Control_RunDLL
>> “C:\WINDOWS\system32\sysdm.cpl”,System”
>>
>> I'm running Windows XP Home Edition Service Pack 2. I recently had to
>> replace my hard drive, and I'm worried that Windows lost some files. This
>> seems to be the only thing on the system that's "broken", but it's an
>> important one.
>>
>> Thanks in advance for any help.

Dan
07-10-2005, 02:03 AM
It is checked and the status says stopped my hard disks are not even half full
--
Thanks Dan


"Maurice N ~ MVP" wrote:

> Dan,
> Run MSCONFIG, look at the Services Tab. Make sure System Restore Service is enabled (checked) and shows as running.
> Be sure each of your disk drives has at minimum 200 MB of free space.
> This is by way of a quick check. Post back with results.
> --
> Maurice N
> MVP Windows - Shell / User
> -----
>
>
> "Dan" wrote
> >I recently +download windows media player 10 and i got an error delaing with
> > system restore so i tried to open it and got the same error
> > An exception occurred while trying to run
> > “C:\WINDOWS\system32\shell32.dll,Control_RunDLL
> > “C:\WINDOWS\system32\sysdm.cpl”,System”
> > If anyone has any ideas let me know.
> > --
> > Thanks Dan
> >
> >
> > "JR2005" wrote:
> >
> >> I get this error message when I try to access System Restore
> >>
> >> An exception occurred while trying to run
> >> “C:\WINDOWS\system32\shell32.dll,Control_RunDLL
> >> “C:\WINDOWS\system32\sysdm.cpl”,System”
> >>
> >> I'm running Windows XP Home Edition Service Pack 2. I recently had to
> >> replace my hard drive, and I'm worried that Windows lost some files. This
> >> seems to be the only thing on the system that's "broken", but it's an
> >> important one.
> >>
> >> Thanks in advance for any help.
>
>

Maurice N ~ MVP
07-10-2005, 02:03 AM
Dan,
It should show Running.
Do this. Select RUN option from main Start menus. Type in
SERVICES.MSC <enter-key>

Review the line for System Restore Service. It needs to show Started under the Status column, with Startup Type of Automatic.
If need be, while in the Services control section, you can Start the service, or even stop & restart the service.

--
Maurice N
MVP Windows - Shell / User
-----

"Dan" wrote
> It is checked and the status says stopped my hard disks are not even half full
> --
> Thanks Dan

Dan
07-10-2005, 02:03 AM
I did that the status is blank and i tried to start the service and it gives
me error3 the system cannot find the path specified. If i have to reinstall
it how do i do that? I tried serching for it on my xp pro cd according to
another article but that wasn't there.
--
Thanks Dan


"Maurice N ~ MVP" wrote:

> Dan,
> It should show Running.
> Do this. Select RUN option from main Start menus. Type in
> SERVICES.MSC <enter-key>
>
> Review the line for System Restore Service. It needs to show Started under the Status column, with Startup Type of Automatic.
> If need be, while in the Services control section, you can Start the service, or even stop & restart the service.
>
> --
> Maurice N
> MVP Windows - Shell / User
> -----
>
> "Dan" wrote
> > It is checked and the status says stopped my hard disks are not even half full
> > --
> > Thanks Dan
>
>
>

Maurice N ~ MVP
07-10-2005, 02:03 AM
Suggest you do an in-place upgrade or an in-place installation for purposes of "repair".
It needs to go to the same partition as before , and the same directory as before.

Usually for example XP is on C drive and is on folder/directory \Windows or \WINNT.

Configure your computer to start from the CD-ROM drive. You do that from the pc BIOS setup screen. You specify CDROM as the first drive to boot from.

Insert your Windows XP CD into your CD-ROM drive, and then restart your pc.

When the "Press any key to boot from CD" message is displayed on your
screen, press a key to boot pc from the XP CD.

When you see the following message displayed on the Welcome to Setup screen,
press ENTER:
To setup Windows XP now, press ENTER.

At this point an option to press R to enter the Recovery Console is displayed. Do NOT select this option.

On the Windows XP Licensing Agreement screen, press F8 function key to agree to it.

Make sure that your current installation of Windows XP (in your case, the one you wish to repair) is selected in the box, and then press the R key to repair XP.

Follow the instructions on the screen.

--
Maurice N
MVP Windows - Shell / User
-----

"Dan" wrote
>I did that the status is blank and i tried to start the service and it gives
> me error3 the system cannot find the path specified. If i have to reinstall
> it how do i do that? I tried serching for it on my xp pro cd according to
> another article but that wasn't there.
> --
> Thanks Dan
>
>
> "Maurice N ~ MVP" wrote:
>
>> Dan,
>> It should show Running.
>> Do this. Select RUN option from main Start menus. Type in
>> SERVICES.MSC <enter-key>
>>
>> Review the line for System Restore Service. It needs to show Started under the Status column, with Startup Type of Automatic.
>> If need be, while in the Services control section, you can Start the service, or even stop & restart the service.
>>
>> --
>> Maurice N
>> MVP Windows - Shell / User
>> -----
>>
>> "Dan" wrote
>> > It is checked and the status says stopped my hard disks are not even half full
>> > --
>> > Thanks Dan
>>
>>
>>

Bert Kinney
07-10-2005, 02:03 AM
Hi Dan,

I think a reinstall is in order. Only downfall is all existing restore
points will be purged.
http://home.earthlink.net/~mvp_bert/html/tips.html#ReinstallSR

--
Regards,
Bert Kinney MS-MVP Shell/User
http://dts-l.org/

Dan wrote:
> I did that the status is blank and i tried to start the
> service and it gives me error3 the system cannot find the
> path specified. If i have to reinstall it how do i do
> that? I tried serching for it on my xp pro cd according
> to another article but that wasn't there.
>
>> Dan,
>> It should show Running.
>> Do this. Select RUN option from main Start menus. Type
>> in
>> SERVICES.MSC <enter-key>
>>
>> Review the line for System Restore Service. It needs to
>> show Started under the Status column, with Startup Type
>> of Automatic. If need be, while in the Services control
>> section, you can Start the service, or even stop &
>> restart the service.
>>
>> --
>> Maurice N
>> MVP Windows - Shell / User
>> -----
>>
>> "Dan" wrote
>>> It is checked and the status says stopped my hard disks
>>> are not even half full --
>>> Thanks Dan

Dan
07-10-2005, 02:03 AM
The reinstall work it took a while had to serch for all of the files which
was a pain. is there anything else i need to do? i checked and it shows a
status of started and automatic so. If not thanks alot for the help
--
Thanks Dan


"Bert Kinney" wrote:

> Hi Dan,
>
> I think a reinstall is in order. Only downfall is all existing restore
> points will be purged.
> http://home.earthlink.net/~mvp_bert/html/tips.html#ReinstallSR
>
> --
> Regards,
> Bert Kinney MS-MVP Shell/User
> http://dts-l.org/
>
> Dan wrote:
> > I did that the status is blank and i tried to start the
> > service and it gives me error3 the system cannot find the
> > path specified. If i have to reinstall it how do i do
> > that? I tried serching for it on my xp pro cd according
> > to another article but that wasn't there.
> >
> >> Dan,
> >> It should show Running.
> >> Do this. Select RUN option from main Start menus. Type
> >> in
> >> SERVICES.MSC <enter-key>
> >>
> >> Review the line for System Restore Service. It needs to
> >> show Started under the Status column, with Startup Type
> >> of Automatic. If need be, while in the Services control
> >> section, you can Start the service, or even stop &
> >> restart the service.
> >>
> >> --
> >> Maurice N
> >> MVP Windows - Shell / User
> >> -----
> >>
> >> "Dan" wrote
> >>> It is checked and the status says stopped my hard disks
> >>> are not even half full --
> >>> Thanks Dan
>
>
>

Bert Kinney
07-10-2005, 02:03 AM
Hi Dan,

Open System Restore and check to see if there is a restore point
available. If not create a new one.
Try doing a restore to test. If that works then you are all set.

Here some tips on keeping System Restore Healthy
http://home.earthlink.net/~mvp_bert/html/healthy.html

--
Regards,
Bert Kinney MS-MVP Shell/User
http://dts-l.org/

Dan wrote:
> The reinstall work it took a while had to serch for all
> of the files which was a pain. is there anything else i
> need to do? i checked and it shows a status of started
> and automatic so. If not thanks alot for the help
>
>> Hi Dan,
>>
>> I think a reinstall is in order. Only downfall is all
>> existing restore points will be purged.
>> http://home.earthlink.net/~mvp_bert/html/tips.html#ReinstallSR
>>
>> --
>> Regards,
>> Bert Kinney MS-MVP Shell/User
>> http://dts-l.org/
>>
>> Dan wrote:
>>> I did that the status is blank and i tried to start the
>>> service and it gives me error3 the system cannot find
>>> the path specified. If i have to reinstall it how do i
>>> do that? I tried serching for it on my xp pro cd
>>> according to another article but that wasn't there.
>>>
>>>> Dan,
>>>> It should show Running.
>>>> Do this. Select RUN option from main Start menus. Type
>>>> in
>>>> SERVICES.MSC <enter-key>
>>>>
>>>> Review the line for System Restore Service. It needs to
>>>> show Started under the Status column, with Startup Type
>>>> of Automatic. If need be, while in the Services control
>>>> section, you can Start the service, or even stop &
>>>> restart the service.
>>>>
>>>> --
>>>> Maurice N
>>>> MVP Windows - Shell / User
>>>> -----
>>>>
>>>> "Dan" wrote
>>>>> It is checked and the status says stopped my hard
>>>>> disks are not even half full --
>>>>> Thanks Dan

Dan
07-10-2005, 02:03 AM
Yes i have a restore point unfourtunely it's for today but atleast i have one.
--
Thanks Dan


"Bert Kinney" wrote:

> Hi Dan,
>
> Open System Restore and check to see if there is a restore point
> available. If not create a new one.
> Try doing a restore to test. If that works then you are all set.
>
> Here some tips on keeping System Restore Healthy
> http://home.earthlink.net/~mvp_bert/html/healthy.html
>
> --
> Regards,
> Bert Kinney MS-MVP Shell/User
> http://dts-l.org/
>
> Dan wrote:
> > The reinstall work it took a while had to serch for all
> > of the files which was a pain. is there anything else i
> > need to do? i checked and it shows a status of started
> > and automatic so. If not thanks alot for the help
> >
> >> Hi Dan,
> >>
> >> I think a reinstall is in order. Only downfall is all
> >> existing restore points will be purged.
> >> http://home.earthlink.net/~mvp_bert/html/tips.html#ReinstallSR
> >>
> >> --
> >> Regards,
> >> Bert Kinney MS-MVP Shell/User
> >> http://dts-l.org/
> >>
> >> Dan wrote:
> >>> I did that the status is blank and i tried to start the
> >>> service and it gives me error3 the system cannot find
> >>> the path specified. If i have to reinstall it how do i
> >>> do that? I tried serching for it on my xp pro cd
> >>> according to another article but that wasn't there.
> >>>
> >>>> Dan,
> >>>> It should show Running.
> >>>> Do this. Select RUN option from main Start menus. Type
> >>>> in
> >>>> SERVICES.MSC <enter-key>
> >>>>
> >>>> Review the line for System Restore Service. It needs to
> >>>> show Started under the Status column, with Startup Type
> >>>> of Automatic. If need be, while in the Services control
> >>>> section, you can Start the service, or even stop &
> >>>> restart the service.
> >>>>
> >>>> --
> >>>> Maurice N
> >>>> MVP Windows - Shell / User
> >>>> -----
> >>>>
> >>>> "Dan" wrote
> >>>>> It is checked and the status says stopped my hard
> >>>>> disks are not even half full --
> >>>>> Thanks Dan
>
>
>

Bert Kinney
07-10-2005, 02:03 AM
Try restoring to it as a test.

--
Regards,
Bert Kinney MS-MVP Shell/User
http://dts-l.org/

Dan wrote:
> Yes i have a restore point unfourtunely it's for today
> but atleast i have one.
>
>> Hi Dan,
>>
>> Open System Restore and check to see if there is a
>> restore point available. If not create a new one.
>> Try doing a restore to test. If that works then you are
>> all set.
>>
>> Here some tips on keeping System Restore Healthy
>> http://home.earthlink.net/~mvp_bert/html/healthy.html
>>
>> --
>> Regards,
>> Bert Kinney MS-MVP Shell/User
>> http://dts-l.org/
>>
>> Dan wrote:
>>> The reinstall work it took a while had to serch for all
>>> of the files which was a pain. is there anything else i
>>> need to do? i checked and it shows a status of started
>>> and automatic so. If not thanks alot for the help
>>>
>>>> Hi Dan,
>>>>
>>>> I think a reinstall is in order. Only downfall is all
>>>> existing restore points will be purged.
>>>> http://home.earthlink.net/~mvp_bert/html/tips.html#ReinstallSR
>>>>
>>>> --
>>>> Regards,
>>>> Bert Kinney MS-MVP Shell/User
>>>> http://dts-l.org/
>>>>
>>>> Dan wrote:
>>>>> I did that the status is blank and i tried to start
>>>>> the service and it gives me error3 the system cannot
>>>>> find the path specified. If i have to reinstall it
>>>>> how do i do that? I tried serching for it on my xp
>>>>> pro cd according to another article but that wasn't
>>>>> there.
>>>>>
>>>>>> Dan,
>>>>>> It should show Running.
>>>>>> Do this. Select RUN option from main Start menus.
>>>>>> Type in
>>>>>> SERVICES.MSC <enter-key>
>>>>>>
>>>>>> Review the line for System Restore Service. It needs
>>>>>> to show Started under the Status column, with
>>>>>> Startup Type of Automatic. If need be, while in the
>>>>>> Services control section, you can Start the service,
>>>>>> or even stop & restart the service.
>>>>>>
>>>>>> --
>>>>>> Maurice N
>>>>>> MVP Windows - Shell / User
>>>>>> -----
>>>>>>
>>>>>> "Dan" wrote
>>>>>>> It is checked and the status says stopped my hard
>>>>>>> disks are not even half full --
>>>>>>> Thanks Dan


RE: System Restore not working