Re: stop error 0x1000000A

Maurice N ~ MVP
07-10-2005, 02:00 AM
shau wrote:
> hi there
> my friend just helped me put together a new computer on OS xp service
> pack 2 and from the beginning i have been getting the blue screen of
> death stop error:
> 0x1000000a (0x412ebcb4, 0x00000002, 0x00000000, 0x804e85bc)
> i have searched through the net and found 1 similar problem on this
> forum which is the link
> this persons problem lies in his graphics card drivers files.
> so i guess i probably have the same sorta problem,the grphics card i
> got is NVIDIA RIVA TNT2/TNT2 Pro (yes i know its a bit old...because
> the ati radeon 9800 pro didnt work for some reason so this graphics
> card is a temporary sub).I have updated my drivers to 71.89 (latest)
> for xp/2000 and the problem hasnt resolved.
> any help will be much appreciated thanks
> wai

Use XP's Event Viewer to see if it has some entries related to your probem ---perhaps by date & time.
Start button/ Run / type
eventvwr.msc<enter> --
or Go to Control Panel / Performance and Maintenance/Administrative Tools >Event Viewer.
Review the sections and look for Errors or Warnings that match the time the event occurred.
Double click the line that is at issue---the information may give a clue.

Take a look at David Candy's suggestions here

Before this particular error showed up, had anyone made hardware changes, or updated or changed programs, or changed drivers?
That's to say, can you recall a significant change prior to this?

Maurice N
MVP Windows - Shell / User

07-10-2005, 02:01 AM
thx for your reply

i have checked on event viewer and just before the save dump(of the
error)i get 2 information-"Microsoft (R) Windows (R) 5.01. 2600 Service
Pack 2 Multiprocessor Free" and "he Event log service was started"... i
dont think this may have anything to do with it? At the moment im
following the advice you gave me from your link, using verifier, i will
reply when i get the blue screen with the error message again


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Re: stop error 0x1000000A