Problem with modem's port



Fabio
07-10-2005, 01:00 AM
My modem is attached the port COM3, but this port doesn't appear in device
maneger. When I click in query modem in diagnostic the message say...the port
that ther modem is attached could not be opened.
error message: Opening the modem device failed with error 000005aa

Please, somebody help me!!
--
Fabio

D.Currie
07-10-2005, 01:00 AM
"Fabio" <Fabio@discussions.microsoft.com> wrote in message
news:D07FB9CD-B369-4E12-B67D-252CBE18B2AF@microsoft.com...
> My modem is attached the port COM3, but this port doesn't appear in device
> maneger. When I click in query modem in diagnostic the message say...the
> port
> that ther modem is attached could not be opened.
> error message: Opening the modem device failed with error 000005aa
>
> Please, somebody help me!!
> --
> Fabio

The ports listed in Device Manager are the physical ports on the computer
that you can plug something into. The modem is its own com port, so that
port should NOT be listed in device manager, or you'd have conflicts.

There are two things you can try. First, remove every instance of that
modem...the hardware in Device manager, the drivers, any add-on software
that came with it, etc.

Reboot the computer and let Windows re-detect it. Reinstall software as
needed. Test it.

If it's really dead, the good news is that modems are cheap. Buy a new one
and install it. If possible, buy one with a different chipset, so there's no
chance the drivers will get scrambled.


Problem with modem's port