DVD/CD-RW Drive won't read CDs



zooropa
07-10-2005, 01:55 AM
I have a Dell Laptop with a Samsung DVD/CD-RW combo drive. The drive worked
perfectly till a couple of days back. Now I can only play DVDs. The drive
refuses to recognize any CDs (Audio, video or data).

Device manager says DVD/CD-RW Drive is working fine but windows explorer
says drive is empty when there is a CD in the drive.

I have tried cleaning it but it refuses to work.

Please help.

Thanks

Malke
07-10-2005, 01:55 AM
zooropa wrote:

> I have a Dell Laptop with a Samsung DVD/CD-RW combo drive. The drive
> worked perfectly till a couple of days back. Now I can only play DVDs.
> The drive refuses to recognize any CDs (Audio, video or data).
>
> Device manager says DVD/CD-RW Drive is working fine but windows
> explorer says drive is empty when there is a CD in the drive.
>
> I have tried cleaning it but it refuses to work.
>

The functions to read cd's and dvd's are handled by two separate
hardware components in your drive. Apparently the cd part has died.
Call Dell tech support. I have a vague memory of someone posting
somewhere and saying there have been issues with these Samsung drives.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

Sam
07-10-2005, 01:55 AM
Sometime on, or about Mon, 13 Jun 2005 22:47:01 -0700, zooropa wrote:

> I have a Dell Laptop with a Samsung DVD/CD-RW combo drive. The drive worked
> perfectly till a couple of days back. Now I can only play DVDs. The drive
> refuses to recognize any CDs (Audio, video or data).
>
> Device manager says DVD/CD-RW Drive is working fine but windows explorer
> says drive is empty when there is a CD in the drive.
>
> I have tried cleaning it but it refuses to work.
>
> Please help.
>
> Thanks

I had the same thing happen to me with a Sony DVD RW drive. It would read
DVD's, but not CD's. Happened all of a sudden, just like in your situation.
It was a bad drive... Sony RMA'd it and the replacement drive works fine.

Sam
--
To email me, please get rid of the BS first


DVD/CD-RW Drive won't read CDs