Scanner won't install. PLEASE HELP.



GrotesqueJackal
07-10-2005, 12:55 AM
I was recently given a Visioneer 3300 scanner from my grandmother after she
purcased a new one. It worked perfectly well in her house, since I used it a
lot. She had windows XP, I have XP, and she showed me how to install it.
When I get to the installing part, it says "C:\WINNT\SYSTEM32\AUTOEXEC.NT.
The system is not suitable for running MS-DOS and Microsoft Windows
Applications. "

Then I either have to ignore, or close the instillation. Is there any way
for me to just get this scanner to install? I don't understand what the
computer is talking about with the sys 32 thing, I've very computer
illiterate. All I want to do is scan a picture, I never thought it'd be so
frustraiting.

Thank you! -Cass

Jim Macklin
07-10-2005, 12:55 AM
you need the proper updated drivers for XP. From Google
Open Drivers - Free Download Visioneer Device Driver
Downloads Visioneer 3300 Scanner Driver Windows
9x/ME/NT/2000; Visioneer 4400 Scanner USB Driver Windows
98/ME/2000/XP; Visioneer 4800 Scanner USB Driver Windows ...
www.opendrivers.com/company/
21669/visioneer-free-driver-download.html - 21k - Cached -
Similar pages



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"GrotesqueJackal"
<GrotesqueJackal@discussions.microsoft.com> wrote in message
news:D2AAC9EA-0CFD-400C-887B-D339340BC57D@microsoft.com...
|I was recently given a Visioneer 3300 scanner from my
grandmother after she
| purcased a new one. It worked perfectly well in her house,
since I used it a
| lot. She had windows XP, I have XP, and she showed me how
to install it.
| When I get to the installing part, it says
"C:\WINNT\SYSTEM32\AUTOEXEC.NT.
| The system is not suitable for running MS-DOS and
Microsoft Windows
| Applications. "
|
| Then I either have to ignore, or close the instillation.
Is there any way
| for me to just get this scanner to install? I don't
understand what the
| computer is talking about with the sys 32 thing, I've very
computer
| illiterate. All I want to do is scan a picture, I never
thought it'd be so
| frustraiting.
|
| Thank you! -Cass

V Green
07-10-2005, 12:55 AM
Try the procedure outlined here:

http://support.microsoft.com/default.aspx?scid=kb;en-us;889506


"GrotesqueJackal" <GrotesqueJackal@discussions.microsoft.com> wrote in
message news:D2AAC9EA-0CFD-400C-887B-D339340BC57D@microsoft.com...
> I was recently given a Visioneer 3300 scanner from my grandmother after
she
> purcased a new one. It worked perfectly well in her house, since I used it
a
> lot. She had windows XP, I have XP, and she showed me how to install it.
> When I get to the installing part, it says
"C:\WINNT\SYSTEM32\AUTOEXEC.NT.
> The system is not suitable for running MS-DOS and Microsoft Windows
> Applications. "
>
> Then I either have to ignore, or close the instillation. Is there any way
> for me to just get this scanner to install? I don't understand what the
> computer is talking about with the sys 32 thing, I've very computer
> illiterate. All I want to do is scan a picture, I never thought it'd be so
> frustraiting.
>
> Thank you! -Cass


Scanner won't install. PLEASE HELP.