CD/DEV Drives Disappeared From Windows (Code 19)



DYETT
07-10-2005, 01:52 AM
I have been having a lot of trouble with malware attacks on one machine. So
far, I have been unable to completely eliminate it. The latest problem: my
CD/DVD drives have disappeared from Windows (XP Professional)! The device
manager shows the drives as: "... configuration information (in the registry)
is incomplete or damaged (Code 19)." The drives are there and working -- I
can see them in the recovery console.

I thought I could use the system restore function to get the drives back,
but alas, something had turned off the System Restore function, and
apparently deleted any restore points that I had.

Does anyone have any idea how I can recover these drives??

Thanks,
D.

DYETT
07-10-2005, 01:52 AM
Never mind. Even thought I had not removed EZ CD Creator, the fix described
for that situation worked.

D.

"DYETT" wrote:

> I have been having a lot of trouble with malware attacks on one machine. So
> far, I have been unable to completely eliminate it. The latest problem: my
> CD/DVD drives have disappeared from Windows (XP Professional)! The device
> manager shows the drives as: "... configuration information (in the registry)
> is incomplete or damaged (Code 19)." The drives are there and working -- I
> can see them in the recovery console.
>
> I thought I could use the system restore function to get the drives back,
> but alas, something had turned off the System Restore function, and
> apparently deleted any restore points that I had.
>
> Does anyone have any idea how I can recover these drives??
>
> Thanks,
> D.


CD/DEV Drives Disappeared From Windows (Code 19)