usb wireless mouse will not install



ronnn12345
07-10-2005, 01:52 AM
I have tried two different usb wireless mice. Both have the same problem with
install. Using a dell laptop with xp home. When i plug the usb receiver in,
new hardware detected occurs. Install wizard pops up and I click install, I
get a warning that these devices do not have ms code approval (language to
that effect), as for CD, which they do not have. I click on the second
option to install anyway (also with recommendation from a tech) they will not
install. Device manager shows the wireless usb device with a yellow
exclamation mark.
Any suggest on what to try.
thanks
ron

River_Rat
07-10-2005, 01:52 AM
Have you been to the mouse manufacturers website to download the drivers?

--
Good Day
River Rat




"ronnn12345" <ronnn12345@discussions.microsoft.com> wrote in message
news:977FCEF5-140D-41C9-A4FB-345EA663637B@microsoft.com...
I have tried two different usb wireless mice. Both have the same problem
with
install. Using a dell laptop with xp home. When i plug the usb receiver in,
new hardware detected occurs. Install wizard pops up and I click install, I
get a warning that these devices do not have ms code approval (language to
that effect), as for CD, which they do not have. I click on the second
option to install anyway (also with recommendation from a tech) they will
not
install. Device manager shows the wireless usb device with a yellow
exclamation mark.
Any suggest on what to try.
thanks
ron

ronnn12345
07-10-2005, 01:52 AM
I have talked to manufacture support with no results. There are no drivers
to down load, they say it should work.
Being I have tried two different mice, with same result I think there is a
problem with the OS and usb port install. I have two usb ports both gave the
same result.

"River_Rat" wrote:

> Have you been to the mouse manufacturers website to download the drivers?
>
> --
> Good Day
> River Rat
>
>
>
>
> "ronnn12345" <ronnn12345@discussions.microsoft.com> wrote in message
> news:977FCEF5-140D-41C9-A4FB-345EA663637B@microsoft.com...
> I have tried two different usb wireless mice. Both have the same problem
> with
> install. Using a dell laptop with xp home. When i plug the usb receiver in,
> new hardware detected occurs. Install wizard pops up and I click install, I
> get a warning that these devices do not have ms code approval (language to
> that effect), as for CD, which they do not have. I click on the second
> option to install anyway (also with recommendation from a tech) they will
> not
> install. Device manager shows the wireless usb device with a yellow
> exclamation mark.
> Any suggest on what to try.
> thanks
> ron
>
>
>


usb wireless mouse will not install