HP Scanjet 6300c, lamp always on!



stormbull
07-10-2005, 12:51 AM
I have Windows XP and an HP Pavilion a850y PC computer. I also have an
HP scanjet 6300c. Everything is working fine except that I am unable
to turn off the lamp on the scanner without pulling the plug! I have
troubleshooted it on the internet but am always told to go to the
control panel, click on the HP scanner icon and then click on the Lamp
tab. There is NO lamp tab.....only a "General", "Events" and "Color
management" tabs. Any ideas??


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stormbull

Treeman
07-10-2005, 12:51 AM
Snip??[/QUOTE Wrote:
>
> Hi Stormbull,
> I have the HP 4400c Scanjet, with the same things in Control Panel that
> you see. However my lamp stays off. Have you tried re-installing
> sj630en.exe?
> Looks like there hasn't been any driver updates from HP on your scanner
> for some time. Maybe if you uninstall the scanner, re-install the
> driver, & let Windles re-detect it?
> Good luck,
> Treeman


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Treeman


HP Scanjet 6300c, lamp always on!