[jmarie]

I'm having a problem with my computer. I have Microsoft Windows XP Home
Edition and when I turn on the computer it starts to load Windows then
clicks off and I get the message: We apologize for the inconvenience
but windows did not start successfully. The option "start windows
normally" is highlighted. After a few seconds it will start to load
again...sometimes successfully but sometimes the screen will freeze and
I have to shut the computer off and try again.

There is an error in my event viewer that says Event 615 failure which
is listed as "bad index timing error; drive error". I have no idea what
this means and would appreciate if someone could help me out. I did
take my machine to a computer tech and he replaced the hard drive
(saying it was a hard drive error) and the motherboard but the machine
is doing exactly the same thing. Any suggestions?


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jmarie
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[Thorsten Matzner]

jmarie <jmarie.1p1gwa@no-mx.msusenet.com> wrote:

>I'm having a problem with my computer. I have Microsoft Windows XP Home
>Edition and when I turn on the computer it starts to load Windows then
>clicks off and I get the message: We apologize for the inconvenience
>but windows did not start successfully. The option "start windows
>normally" is highlighted. After a few seconds it will start to load
>again...sometimes successfully but sometimes the screen will freeze and
>I have to shut the computer off and try again.

See
"How to Troubleshoot By Using the Msconfig Utility in Windows XP"
(http://support.microsoft.com/?kbid=310560)
"How to Perform a Clean Boot in Windows XP"
(http://support.microsoft.com/?kbid=310353)
and "Resources for Troubleshooting Startup Problems in Windows XP"
(http://support.microsoft.com/?kbid=308041).

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