[connieberk]

msg :Hanging application %1, version %2, hang module %3, version %4, hang
address 0x%5.---ID1002
Symbolic Name: ER_HANG_LOG

Windows XP freezes , often happens when I ma paying a downloaded game . Ran
Viris scan, did disk clean up and defrag. NOthing seemd to help

[S.Sengupta]

scan your system with latest versions of:-
spybot,search and destroy/adaware/cwshredder.Run them in safe mode.

look at the Event viewer if you could get any clue.
Open control panel>Administrative tools>event viewer

you may also try Dr.watson
start/run>drwtsn32>OK

regards,
ssg MS-MVP


connieberk wrote:

> msg :Hanging application %1, version %2, hang module %3, version %4, hang
> address 0x%5.---ID1002
> Symbolic Name: ER_HANG_LOG
>
> Windows XP freezes , often happens when I ma paying a downloaded game . Ran
> Viris scan, did disk clean up and defrag. NOthing seemd to help

[Robert Gething]

connieberk wrote:
> msg :Hanging application %1, version %2, hang module %3, version %4, hang
> address 0x%5.---ID1002
> Symbolic Name: ER_HANG_LOG
>
> Windows XP freezes , often happens when I ma paying a downloaded game . Ran
> Viris scan, did disk clean up and defrag. NOthing seemd to help
http://www.microsoft.com/technet/support/ee/search.aspx?DisplayName=Windows%20XP%20Professional&ProdName=Windows%20Operating%20System&MajorMinor=5.1&LCID=1033

Use the above link to lookup event ID and resolution on microsoft site.