[R. McCarty]

One other thing, as Lt. Columbo says... It could be your default template
Word file. You might want to do a search for Normal.Dot, it should be
found at
C:\Documents & Settings\'YourLogin"\Application Data\Microsoft\Templates

Just rename the extension to something like .Org and then retry Word.
It will re-create a new template.

"R. McCarty" <PcEngWork-NoSpam_@mindspring.com> wrote in message news:...
> Two suggestions, First open Excel, Click Help, then "Detect & Repair".
> Have your installation disk handy. Also while in Help, click About and
> note the Service Pack Level. Then go to Office Update and get all the
> available patches for your Office install. You neglected to mention the
> version of Office you use. Office Update only works for versions going
> back to Office 2000.
> Click the "Check for Updates" at:
> http://office.microsoft.com/en-us/officeupdate/default.aspx
>
>
> "lenny" <lenny1097@hotmail.nospam.com> wrote in message
> news:42c3de91$0$19741$cc9e4d1f@news.dial.pipex.com...
>> Hi,
>> I have XP Home. I am suddenly unable to open Word. It stalls when
>> opening, nothing works to get it working again. Excel works fine as does
>> all the other programs. I have tried deleting office but again it stalls
>> when trying. I have tried re-installing office, but again, it installs
>> the installation files then Windows installer says 'Preparing to
>> install....' and nothing happens I just get the egg timer on screen. I
>> have updated and run Symantec antivirus, Spybot and Ad-aware. All find
>> nothing relevant.
>>
>> I am totally stuck and can't seem to find anything relevant on Google
>> either.
>>
>> Please help.
>> Lenny
>>
>
>