[Flexman]

Windows XP Home Edition Version 2002 Service Pack 2.
Whenever I use explorer or My computer to list what video files I have in
directories, explorer terminates. I can open the files with media player or
winamp but unless I select from a playlist explorer terminates. This is also
occurring in publisher when trying to insert a photo or image file.
I have downloaded and installed the latest drivers from nVidia, codecs from
Ace Mega CoDecS and media player 10 but it still happens.
Microsoft tells me "Contact Ligos Corporation for support or product
updates." Who the hell are they?? I am not using any Ligos products.
Any ideas??

[Ramesh, MS-MVP]

The crash is usually caused by third-party Codecs.

Click Start, Run and type eventvwr.msc
Select Application entry in the left pane
In the right-pane, look for the Error entry denoted by a Red X

Sort by date and track-down the entry based on what time the error exactly
occurred. Locate and double-click the entry and you'll see more information
in the resulting dialog. Click the copy button at the top and copy the whole
event and paste it to a Notepad document and save it. Post the information
here.

This utility (MMCompView) from Nir Softer helps you disable the Multimedia
Codecs (and later re-enable if needed). Use this tool to disable the
third-party Codecs one at a time, until the crash is not seen.

http://www.nirsoft.net/utils/mmview.html

--
Ramesh, MS-MVP
Windows Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com
http://windowsxp.mvps.org

Windows XP Newsgroup Setup Instructions for Outlook Express:
http://www.microsoft.com/windowsxp/expertzone/newsgroupsetup.mspx


"Flexman" <Flexman@discussions.microsoft.com> wrote in message
news:F427E995-C69A-4B36-8430-39EF8A550A29@microsoft.com...
> Windows XP Home Edition Version 2002 Service Pack 2.
> Whenever I use explorer or My computer to list what video files I have in
> directories, explorer terminates. I can open the files with media player
> or
> winamp but unless I select from a playlist explorer terminates. This is
> also
> occurring in publisher when trying to insert a photo or image file.
> I have downloaded and installed the latest drivers from nVidia, codecs
> from
> Ace Mega CoDecS and media player 10 but it still happens.
> Microsoft tells me "Contact Ligos Corporation for support or product
> updates." Who the hell are they?? I am not using any Ligos products.
> Any ideas??

[George Hester]

That is a really nice application. Thank you Ramesh.

--
George Hester
_______________________________
"Ramesh, MS-MVP" <ramesh@online.mvps.org> wrote in message
news:#Ft0sZ#eFHA.2736@TK2MSFTNGP12.phx.gbl...
> The crash is usually caused by third-party Codecs.
>
> Click Start, Run and type eventvwr.msc
> Select Application entry in the left pane
> In the right-pane, look for the Error entry denoted by a Red X
>
> Sort by date and track-down the entry based on what time the error exactly
> occurred. Locate and double-click the entry and you'll see more
information
> in the resulting dialog. Click the copy button at the top and copy the
whole
> event and paste it to a Notepad document and save it. Post the information
> here.
>
> This utility (MMCompView) from Nir Softer helps you disable the Multimedia
> Codecs (and later re-enable if needed). Use this tool to disable the
> third-party Codecs one at a time, until the crash is not seen.
>
> http://www.nirsoft.net/utils/mmview.html
>
> --
> Ramesh, MS-MVP
> Windows Shell/User
>
> Windows XP Troubleshooting
> http://www.winhelponline.com
> http://windowsxp.mvps.org
>
> Windows XP Newsgroup Setup Instructions for Outlook Express:
> http://www.microsoft.com/windowsxp/expertzone/newsgroupsetup.mspx
>
>
> "Flexman" <Flexman@discussions.microsoft.com> wrote in message
> news:F427E995-C69A-4B36-8430-39EF8A550A29@microsoft.com...
> > Windows XP Home Edition Version 2002 Service Pack 2.
> > Whenever I use explorer or My computer to list what video files I have
in
> > directories, explorer terminates. I can open the files with media
player
> > or
> > winamp but unless I select from a playlist explorer terminates. This is
> > also
> > occurring in publisher when trying to insert a photo or image file.
> > I have downloaded and installed the latest drivers from nVidia, codecs
> > from
> > Ace Mega CoDecS and media player 10 but it still happens.
> > Microsoft tells me "Contact Ligos Corporation for support or product
> > updates." Who the hell are they?? I am not using any Ligos products.
> > Any ideas??
>

[Ramesh, MS-MVP]

You're welcome George. Nir Sofer has authored some more nice applications.

--
Ramesh, MS-MVP
Windows Shell/User

Windows XP Troubleshooting
http://www.winhelponline.com
http://windowsxp.mvps.org

Windows XP Newsgroup Setup Instructions for Outlook Express:
http://www.microsoft.com/windowsxp/expertzone/newsgroupsetup.mspx


"George Hester" <hesterloli@hotmail.com> wrote in message
news:uhoZI2AfFHA.3032@TK2MSFTNGP10.phx.gbl...
> That is a really nice application. Thank you Ramesh.
>
> --
> George Hester
> _______________________________
> "Ramesh, MS-MVP" <ramesh@online.mvps.org> wrote in message
> news:#Ft0sZ#eFHA.2736@TK2MSFTNGP12.phx.gbl...
>> The crash is usually caused by third-party Codecs.
>>
>> Click Start, Run and type eventvwr.msc
>> Select Application entry in the left pane
>> In the right-pane, look for the Error entry denoted by a Red X
>>
>> Sort by date and track-down the entry based on what time the error
>> exactly
>> occurred. Locate and double-click the entry and you'll see more
> information
>> in the resulting dialog. Click the copy button at the top and copy the
> whole
>> event and paste it to a Notepad document and save it. Post the
>> information
>> here.
>>
>> This utility (MMCompView) from Nir Softer helps you disable the
>> Multimedia
>> Codecs (and later re-enable if needed). Use this tool to disable the
>> third-party Codecs one at a time, until the crash is not seen.
>>
>> http://www.nirsoft.net/utils/mmview.html
>>
>> --
>> Ramesh, MS-MVP
>> Windows Shell/User
>>
>> Windows XP Troubleshooting
>> http://www.winhelponline.com
>> http://windowsxp.mvps.org
>>
>> Windows XP Newsgroup Setup Instructions for Outlook Express:
>> http://www.microsoft.com/windowsxp/expertzone/newsgroupsetup.mspx
>>
>>
>> "Flexman" <Flexman@discussions.microsoft.com> wrote in message
>> news:F427E995-C69A-4B36-8430-39EF8A550A29@microsoft.com...
>> > Windows XP Home Edition Version 2002 Service Pack 2.
>> > Whenever I use explorer or My computer to list what video files I have
> in
>> > directories, explorer terminates. I can open the files with media
> player
>> > or
>> > winamp but unless I select from a playlist explorer terminates. This
>> > is
>> > also
>> > occurring in publisher when trying to insert a photo or image file.
>> > I have downloaded and installed the latest drivers from nVidia, codecs
>> > from
>> > Ace Mega CoDecS and media player 10 but it still happens.
>> > Microsoft tells me "Contact Ligos Corporation for support or product
>> > updates." Who the hell are they?? I am not using any Ligos products.
>> > Any ideas??
>>
>