System error when trying to print



fstamp
07-09-2005, 10:30 PM
My Hp 1210xi printer was working perfectly and then suddenly I
received the message: "System Error", unable to print document
because of system error. What type of error is this? Ive unistalled
the HP software and drivers four times but to no avail. I can use the
sanner portion of the printer through Windows XP, and I can even print
out a page using HPs Toolbox. So, this tells me at least my cable is
ok. HP Tech support wants me to try "generic" drivers? I cant
download them because its a 166 mb file. (I only have dial-up) It
would take a week to order the CD version. I cant wait that long.
Also, I would hate to unistall Windows, but if thats what it would
take, well, then I will.
Would an automatic Windows update cause this problem?

--
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Cari \(MS-MVP\)
07-09-2005, 10:30 PM
Is this a USB or LPT connection?
--
Cari (MS-MVP)
Printing & Imaging



"fstamp" <UseLinkToEmail@WindowsForumz.com> wrote in message
news:3_1713196_2db2a42011d23ad7e31bc9b74692febf@windowsforumz.com...
> My Hp 1210xi printer was working perfectly and then suddenly I
> received the message: "System Error", unable to print document
> because of system error. What type of error is this? I've unistalled
> the HP software and drivers four times but to no avail. I can use the
> sanner portion of the printer through Windows XP, and I can even print
> out a page using HP's Toolbox. So, this tells me at least my cable is
> ok. HP Tech support wants me to try "generic" drivers? I can't
> download them because it's a 166 mb file. (I only have dial-up) It
> would take a week to order the CD version. I can't wait that long.
> Also, I would hate to unistall Windows, but if that's what it would
> take, well, then I will.
> Would an automatic Windows update cause this problem?
>
> --
> Posted using the http://www.windowsforumz.com interface, at author's
> request
> Articles individually checked for conformance to usenet standards
> Topic URL:
> http://www.windowsforumz.com/Print---Fax-System-error-ftopict543168.html
> Visit Topic URL to contact author (reg. req'd). Report abuse:
> http://www.windowsforumz.com/eform.php?p=1713196
>

Byte
07-09-2005, 10:30 PM
Have you tried a System Restore?
Start>All Programs>Accessories>System Tools>System Restore
You can go back up to 90 days. If no positive result, go here to do
a complete uninstall and reinstall of the culprit printer. Unplug printer.
Uninstall & reinstall Printer. Just make sure you install the software
first and DO NOT plug the printer in until told to do so.
http://www.coribright.com/windows/Article%20One.htm
--
Some days you're the windshield,
some days you're the bug.


"fstamp" wrote:

> My Hp 1210xi printer was working perfectly and then suddenly I
> received the message: "System Error", unable to print document
> because of system error. What type of error is this? I’ve unistalled
> the HP software and drivers four times but to no avail. I can use the
> sanner portion of the printer through Windows XP, and I can even print
> out a page using HP’s Toolbox. So, this tells me at least my cable is
> ok. HP Tech support wants me to try "generic" drivers? I can’t
> download them because it’s a 166 mb file. (I only have dial-up) It
> would take a week to order the CD version. I can’t wait that long.
> Also, I would hate to unistall Windows, but if that’s what it would
> take, well, then I will.
> Would an automatic Windows update cause this problem?
>
> --
> Posted using the http://www.windowsforumz.com interface, at author's request
> Articles individually checked for conformance to usenet standards
> Topic URL: http://www.windowsforumz.com/Print---Fax-System-error-ftopict543168.html
> Visit Topic URL to contact author (reg. req'd). Report abuse: http://www.windowsforumz.com/eform.php?p=1713196
>

fstamp
07-09-2005, 10:30 PM
"Byte2" wrote:
> Have you tried a System Restore?
> Start>All Programs>Accessories>System Tools>System Restore
> You can go back up to 90 days. If no positive result, go here
> to do
> a complete uninstall and reinstall of the culprit printer.
> Unplug printer.
> Uninstall & reinstall Printer. Just make sure you install the
> software
> first and DO NOT plug the printer in until told to do so.
> http://www.coribright.com/windows/Article%20One.htm
> --
> Some days you're the windshield,
> some days you're the bug.
>
>
> "fstamp" wrote:
>
> > My Hp 1210xi printer was working perfectly and then suddenly
> I
> > received the message: "System Error", unable to print
> document
> > because of system error. What type of error is this? I’ve
> unistalled
> > the HP software and drivers four times but to no avail. I
> can use the
> > sanner portion of the printer through Windows XP, and I can
> even print
> > out a page using HP’s Toolbox. So, this tells me at least
> my cable is
> > ok. HP Tech support wants me to try "generic" drivers? I
> can’t
> > download them because it’s a 166 mb file. (I only have
> dial-up) It
> > would take a week to order the CD version. I can’t wait
> that long.
> > Also, I would hate to unistall Windows, but if that’s what
> it would
> > take, well, then I will.
> > Would an automatic Windows update cause this problem?
> >
> > --
> > Posted using the http://www.windowsforumz.com interface, at author's request
> > Articles individually checked for conformance to usenet
> standards
> > Topic URL: http://www.windowsforumz.com/Print---Fax-System-error-ftopict543168.html
> > Visit Topic URL to contact author (reg. req'd). Report abuse: http://www.windowsforumz.com/eform.php?p=1713196
> >

This is a USB printer. I have tried using system restore several times
and that was of no help. Ive cleared the sprint spooler, deleted all
references to the printer in all areas including the registry. Ive
ran Norton System Works and PC Doctor and everything comes back clean.
Except in PC Doctors printer test, I get the same message when I try
to print. I just wish I knew what the error, "System Error" really
meant!
Tomorrow I may buy another printer (an Epson?) and see what happens.
If it p;rints, Ill keep it! If I get the same message, I guess I will
have no choice but to re-install Windows XP and start fresh.

Byte
07-09-2005, 10:30 PM
If you can print a page in the HP Toolbox, your cables and printer are fine.
But........the problem is the app you are using to print. You may be using
the
HP Director. Try a different app like MS Word, Wordpad or Notepad and see
if you still get the error. Uninstalling the app does not delete the Registry
settings for the printer. Did you follow the instructions in my first
response?
When to Connect the printer to the PC is the crux of the situation!
Uninstall & reinstall Printer
http://www.coribright.com/windows/Article%20One.htm
--
Some days you're the windshield,
some days you're the bug.


"fstamp" wrote:

> "Byte2" wrote:
> > Have you tried a System Restore?
> > Start>All Programs>Accessories>System Tools>System Restore
> > You can go back up to 90 days. If no positive result, go here
> > to do
> > a complete uninstall and reinstall of the culprit printer.
> > Unplug printer.
> > Uninstall & reinstall Printer. Just make sure you install the
> > software
> > first and DO NOT plug the printer in until told to do so.
> > http://www.coribright.com/windows/Article%20One.htm
> > --
> > Some days you're the windshield,
> > some days you're the bug.
> >
> >
> > "fstamp" wrote:
> >
> > > My Hp 1210xi printer was working perfectly and then suddenly
> > I
> > > received the message: "System Error", unable to print
> > document
> > > because of system error. What type of error is this? I’ve
> > unistalled
> > > the HP software and drivers four times but to no avail. I
> > can use the
> > > sanner portion of the printer through Windows XP, and I can
> > even print
> > > out a page using HP’s Toolbox. So, this tells me at least
> > my cable is
> > > ok. HP Tech support wants me to try "generic" drivers? I
> > can’t
> > > download them because it’s a 166 mb file. (I only have
> > dial-up) It
> > > would take a week to order the CD version. I can’t wait
> > that long.
> > > Also, I would hate to unistall Windows, but if that’s what
> > it would
> > > take, well, then I will.
> > > Would an automatic Windows update cause this problem?
> > >
> > > --
> > > Posted using the http://www.windowsforumz.com interface, at author's request
> > > Articles individually checked for conformance to usenet
> > standards
> > > Topic URL: http://www.windowsforumz.com/Print---Fax-System-error-ftopict543168.html
> > > Visit Topic URL to contact author (reg. req'd). Report abuse: http://www.windowsforumz.com/eform.php?p=1713196
> > >
>
> This is a USB printer. I have tried using system restore several times
> and that was of no help. I’ve cleared the sprint spooler, deleted all
> references to the printer in all areas including the registry. I’ve
> ran Norton System Works and PC Doctor and everything comes back clean.
> Except in PC Doctors printer test, I get the same message when I try
> to print. I just wish I knew what the error, "System Error" really
> meant!
> Tomorrow I may buy another printer (an Epson?) and see what happens.
> If it p;rints, I’ll keep it! If I get the same message, I guess I will
> have no choice but to re-install Windows XP and start fresh.
>

fstamp
07-09-2005, 10:30 PM
"Byte2" wrote:
> If you can print a page in the HP Toolbox, your cables and
> printer are fine.
> But........the problem is the app you are using to print. You
> may be using
> the
> HP Director. Try a different app like MS Word, Wordpad or
> Notepad and see
> if you still get the error. Uninstalling the app does not
> delete the Registry
> settings for the printer. Did you follow the instructions in
> my first
> response?
> When to Connect the printer to the PC is the crux of the
> situation!
> Uninstall & reinstall Printer
> http://www.coribright.com/windows/Article%20One.htm
> --
> Some days you're the windshield,
> some days you're the bug.
>
>
> "fstamp" wrote:
>
> > "Byte2" wrote:
> &nbsp;> > Have you tried a System Restore?
> &nbsp;> > Start&gt;All Programs&gt;Accessories&gt;System
> Tools&gt;System Restore
> &nbsp;> > You can go back up to 90 days. If no positive
> result, go here
> &nbsp;> > to do
> &nbsp;> > a complete uninstall and reinstall of the culprit
> printer.
> &nbsp;> > Unplug printer.
> &nbsp;> > Uninstall & reinstall Printer. Just make sure you
> install the
> &nbsp;> > software
> &nbsp;> > first and DO NOT plug the printer in until told to
> do so.
> &nbsp;> > http://www.coribright.com/windows/Article%20One.htm
> &nbsp;> > --
> &nbsp;> > Some days you're the windshield,
> &nbsp;> > some days you're the bug.
> &nbsp;> >
> &nbsp;> >
> &nbsp;> > "fstamp" wrote:
> &nbsp;> >
> &nbsp;&nbsp;> > > My Hp 1210xi printer was working perfectly
> and then suddenly
> &nbsp;> > I
> &nbsp;&nbsp;> > > received the message: "System Error",
> unable to print
> &nbsp;> > document
> &nbsp;&nbsp;> > > because of system error. What type of error
> is this? I’ve
> &nbsp;> > unistalled
> &nbsp;&nbsp;> > > the HP software and drivers four times but
> to no avail. I
> &nbsp;> > can use the
> &nbsp;&nbsp;> > > sanner portion of the printer through
> Windows XP, and I can
> &nbsp;> > even print
> &nbsp;&nbsp;> > > out a page using HP’s Toolbox. So,
> this tells me at least
> &nbsp;> > my cable is
> &nbsp;&nbsp;> > > ok. HP Tech support wants me to try
> "generic" drivers? I
> &nbsp;> > can’t
> &nbsp;&nbsp;> > > download them because it’s a 166 mb
> file. (I only have
> &nbsp;> > dial-up) It
> &nbsp;&nbsp;> > > would take a week to order the CD version.
> I can’t wait
> &nbsp;> > that long.
> &nbsp;&nbsp;> > > Also, I would hate to unistall Windows, but
> if that’s what
> &nbsp;> > it would
> &nbsp;&nbsp;> > > take, well, then I will.
> &nbsp;&nbsp;> > > Would an automatic Windows update cause
> this problem?
> &nbsp;&nbsp;> > >
> &nbsp;&nbsp;> > > --
> &nbsp;&nbsp;> > > Posted using the
> http://www.windowsforumz.com interface, at author's request
> &nbsp;&nbsp;> > > Articles individually checked for
> conformance to usenet
> &nbsp;> > standards
> &nbsp;&nbsp;> > > Topic URL:
> http://www.windowsforumz.com/Print---Fax-System-error-ftopict543168.html
> &nbsp;&nbsp;> > > Visit Topic URL to contact author (reg.
> req'd). Report abuse:
> http://www.windowsforumz.com/eform.php?p=1713196
> &nbsp;&nbsp;> > >
> >
> > This is a USB printer. I have tried using system restore
> several times
> > and that was of no help. I’ve cleared the sprint spooler,
> deleted all
> > references to the printer in all areas including the
> registry. I’ve
> > ran Norton System Works and PC Doctor and everything comes
> back clean.
> > Except in PC Doctors printer test, I get the same message
> when I try
> > to print. I just wish I knew what the error, "System Error"
> really
> > meant!
> > Tomorrow I may buy another printer (an Epson?) and see what
> happens.
> > If it p;rints, I’ll keep it! If I get the same message, I
> guess I will
> > have no choice but to re-install Windows XP and start fresh.
> >

Byte:
I tried printing from every program I have. Word, PowerPoint,
Publisher, notePad, plus a "test print" from the printer properties.
I got the error message with all of them.
This morning I bought a new HP all-in-one printer (1315xi) and it
prints perfect! So, what does that tell me? Windows XP had to be ok.
Nothing wrong with the system there. The problem must have been with
the printer, right?
I still dont understand it, but what I will do is take that printer
and hook it up to another computer to see what happens! If it doesnt
print, then it definately was the printer. However, if it prints, Im
going to be very confused!


System error when trying to print