RE: MsiInstaller Event 1004 UpdateService



Installer
07-10-2005, 01:30 AM
Hello , With XP , SP2 , : 1 startup item {disabled} "TaskPnl" has stopped the
MsiInstaller warnings . This service launches my ISP taskbar and is docked at
the top of the screen . The TaskBar tabs are : 'Email' & 'Web' < I click on
this 'Web' tab , the Start Page / I.E. / Browser is opened . The other tabs
are :'Protection' & 'Toolbox' . F.Y.I. , This ISP is Earthlink.net . When
launching this "TaskBar from the desktop / shortcut , the MsiINstaller
warnings still appear up in 'event viewer' / application . There are 38
warnings/events in 30 seconds of starup . I believe there is a way around to
fix the 'MsiInstaller' ' warnings' and 'Event '1001 and 1004 for my pc thus
the 'Start Page' will always be used . I also believe the problem is related
closely to the original post and the fix will help both of us foresure . More
help needed with this , please . Thank you Amanda Wang , Your reply with
options to try has helped put me on track .
--
KD


"Amanda Wang [MSFT]" wrote:

> Hello,
>
> You have indicated that you get the following event error in event log:
>
> Event Type: Warning
> Event Source: MsiInstaller
> Event Category: None
> Event ID: 1004
> Date: 4/21/2005
> Time: 11:29:49 AM
> User: NT AUTHORITY\NETWORK SERVICE
> Computer: MY_COMPUTER
> Description:
> Detection of product '{254DFD4F-4510-48FC-934C-4ECCDEE7CA1A}', feature
> 'WiMP_Files', component '{5CC2D105-DDDD-4EC4-8B74-750194E57B99}' failed.
> The
> resource 'HKEY_CURRENT_USER\Software\InstallShield\UpdateService\' does not
> exist.
>
> Based on my research, I think there are two possibilities will cause the
> issue:
>
> Possibility 1: This issue may be caused by a loading program or service.
> Let's disable all startup items and third party services when booting to
> check if it is the root cause. Please perform the following steps:
>
> 1. Click Start, click Run, type "msconfig" (without the quotation marks) in
> the Open box, and then click OK.
> 2. On the Services tab, click to select the Hide All Microsoft Services
> check box, and then click Disable All.
> 3. On the Startup tab, click the "Disable All" button to uncheck all
> startup item choices.
> 4. Click OK and restart your computer.
> 5. Check "Don't show this message or launch the System Configuration
> Utility when Windows starts" and check this issue.
>
> To revert to the Normal Startup, please perform the following steps:
>
> a. Click Start, click Run, type "msconfig" (without the quotation marks) in
> the Open box, and then click OK.
> b. Check the option "Normal Startup".
> c. Click OK and then click Restart.
>
> If the behavior doesn't exist in this mode, we can determine the problem is
> related to a Startup item and is not covered by Microsoft Services. Please
> enable only one item each time and restart the computer until the behavior
> reappears. The last enabled item is the problematic item. We can simply
> disable the item to resolve this issue.
>
> After finding the culprit, choose Normal Mode in MSCONFIG, and then go to
> the tab containing the problematic entry to uncheck the program.
>
> Possibility 2: The issue may be caused by the corruption of Windows
> Installer.
>
> Based on the current information, let's perform the following steps to
> solve this issue:
>
> Register Windows Installer
> ====
> 1. Restart the computer.
>
> 2. Keep pressing the F8 key until the Windows Startup menu appears.
>
> 3. Choose Safe Mode, and press Enter.
>
> 4. After accessing Safe Mode, click Start->Run.
>
> 5. Type in cmd.exe (without the quotation marks), and press OK.
>
> 6. In the command line, type in the following command and press Enter:
>
> MSIexec /unregister (Note: There is a space between MSIexec and
> /unregister)
>
> 7. Then, please type in the following command and press Enter:
>
> MSIexec /regserver (Note: There is a space between MSIexec and
> /regserver)
>
> 8. Restart the computer and test whether the issue is resolved.
>
> Meanwhile, please check if the windows installer service has been started.
>
> HTH!
>
> Thanks & Regards
>
> Amanda Wang [MSFT]
>
> Microsoft Online Partner Support
>
> Get Secure! - www.microsoft.com/security
>
> ====================================================================
>
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>
> =====================================================================
>
> --------------------
> >Thread-Topic: MsiInstaller Event 1004 UpdateService
> >thread-index: AcVGkQ1swdo2XWUaRueBmx7Lmyo05A==
> >X-WBNR-Posting-Host: 209.217.222.70
> >From: "=?Utf-8?B?U211cmZtYW4=?=" <smurfman@news.postalias>
> >Subject: MsiInstaller Event 1004 UpdateService
> >Date: Thu, 21 Apr 2005 09:42:05 -0700
> >Lines: 17
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> >Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windowsxp.general:372157
> >X-Tomcat-NG: microsoft.public.windowsxp.general
> >
> >Event Type: Warning
> >Event Source: MsiInstaller
> >Event Category: None
> >Event ID: 1004
> >Date: 4/21/2005
> >Time: 11:29:49 AM
> >User: NT AUTHORITY\NETWORK SERVICE
> >Computer: MY_COMPUTER
> >Description:
> >Detection of product '{254DFD4F-4510-48FC-934C-4ECCDEE7CA1A}', feature
> >'WiMP_Files', component '{5CC2D105-DDDD-4EC4-8B74-750194E57B99}' failed.
> The
> >resource 'HKEY_CURRENT_USER\Software\InstallShield\UpdateService\' does
> not
> >exist.
> >
> >For more information, see Help and Support Center at
> >http://go.microsoft.com/fwlink/events.asp.
> >
> >
>
>


RE: MsiInstaller Event 1004 UpdateService