[George K]

When selecting Start/accessories/system tools/system information I reached a screen which listed system hardware, software, system conflicts, & other info. I recently installed messenger 7, which resulted in a laundry list of difficulties. I have just realized that added to that list is the fack that when I follow the above path I know get the help & support page. How do I get the system information page back.

[Will Denny]

Hi

Please try the following link to Kelly's web site:

Line 221 - right hand side
http://www.kellys-korner-xp.com/xp_tweaks.htm

--

Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups


"George K" <happy@computing.net> wrote in message
news:ez3Cn1meFHA.1136@TK2MSFTNGP12.phx.gbl...
When selecting Start/accessories/system tools/system information I reached a
screen which listed system hardware, software, system conflicts, & other
info. I recently installed messenger 7, which resulted in a laundry list of
difficulties. I have just realized that added to that list is the fack that
when I follow the above path I know get the help & support page. How do I
get the system information page back.

[Bert Kinney]

Hi George,

Start - Run - msinfo32.exe

--
Regards,
Bert Kinney MS-MVP Shell/User
http://dts-l.org/

George K wrote:
> When selecting Start/accessories/system tools/system
> information I reached a screen which listed system
> hardware, software, system conflicts, & other info. I
> recently installed messenger 7, which resulted in a
> laundry list of difficulties. I have just realized that
> added to that list is the fack that when I follow the
> above path I know get the help & support page. How do I
> get the system information page back.

[Wesley Vogel]

The index.dat file may be missing from >>
C:\WINDOWS\PCHealth\HelpCtr\OfflineCache
or
%windir%\PCHealth\HelpCtr\OfflineCache if Windows is not on C:\

First. Set Hidden files and folders to display.

Start | Settings | Control Panel | Folder Options | View tab
Check:
� Display the contents of system folders
� Show hidden files and folders
UNCheck:
� Hide protected operating system files
Apply | OK

[[Hidden files and folders will appear dimmed to indicate they are not
typical items.]]

Second. Paste this in the Start | Run box...

%windir%\PCHealth\HelpCtr\OfflineCache

Click OK.

Look for a file called index.dat. Is one there?

If not, save the attached zip file and unzip it to ...

%windir%\PCHealth\HelpCtr\OfflineCache

The zip file contains the appropriate index.dat file.


--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:ez3Cn1meFHA.1136@TK2MSFTNGP12.phx.gbl,
George K <happy@computing.net> hunted and pecked:
> When selecting Start/accessories/system tools/system information I
> reached a screen which listed system hardware, software, system
> conflicts, & other info. I recently installed messenger 7, which
> resulted in a laundry list of difficulties. I have just realized that
> added to that list is the fack that when I follow the above path I know
> get the help & support page. How do I get the system information page
> back.

[George K]

No joy. Downloaded and ran .reg file and shutdown and restarted. System info still goes to help and support.
"Will Denny" <willdenny@mvps.org> wrote in message news:OXimM4meFHA.2244@TK2MSFTNGP15.phx.gbl...
Hi

Please try the following link to Kelly's web site:

Line 221 - right hand side
http://www.kellys-korner-xp.com/xp_tweaks.htm

--

Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups


"George K" <happy@computing.net> wrote in message
news:ez3Cn1meFHA.1136@TK2MSFTNGP12.phx.gbl...
When selecting Start/accessories/system tools/system information I reached a
screen which listed system hardware, software, system conflicts, & other
info. I recently installed messenger 7, which resulted in a laundry list of
difficulties. I have just realized that added to that list is the fack that
when I follow the above path I know get the help & support page. How do I
get the system information page back.

[George K]

No Joy. Run msinfo32.exe returned me to help & support.

"Bert Kinney" <bert@NSmvps.org> wrote in message news:eVoMW9meFHA.3620@TK2MSFTNGP09.phx.gbl...
Hi George,

Start - Run - msinfo32.exe

--
Regards,
Bert Kinney MS-MVP Shell/User
http://dts-l.org/

George K wrote:
> When selecting Start/accessories/system tools/system
> information I reached a screen which listed system
> hardware, software, system conflicts, & other info. I
> recently installed messenger 7, which resulted in a
> laundry list of difficulties. I have just realized that
> added to that list is the fack that when I follow the
> above path I know get the help & support page. How do I
> get the system information page back.

[George K]

Ok! Extracted "index.dat" to Windows\PChealth\HelpCtr\OfflineCache and system info took me to system information. With the number of difficulties after installing MSN 7 and reinstalling several I can know count on one finger the number of issues resolved.

Thanks (a whole bunch)
"Wesley Vogel" <123WVogel955@comcast.net> wrote in message news:%232EJ90neFHA.2732@TK2MSFTNGP14.phx.gbl...
The index.dat file may be missing from >>
C:\WINDOWS\PCHealth\HelpCtr\OfflineCache
or
%windir%\PCHealth\HelpCtr\OfflineCache if Windows is not on C:\

First. Set Hidden files and folders to display.

Start | Settings | Control Panel | Folder Options | View tab
Check:
� Display the contents of system folders
� Show hidden files and folders
UNCheck:
� Hide protected operating system files
Apply | OK

[[Hidden files and folders will appear dimmed to indicate they are not
typical items.]]

Second. Paste this in the Start | Run box...

%windir%\PCHealth\HelpCtr\OfflineCache

Click OK.

Look for a file called index.dat. Is one there?

If not, save the attached zip file and unzip it to ...

%windir%\PCHealth\HelpCtr\OfflineCache

The zip file contains the appropriate index.dat file.


--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:ez3Cn1meFHA.1136@TK2MSFTNGP12.phx.gbl,
George K <happy@computing.net> hunted and pecked:
> When selecting Start/accessories/system tools/system information I
> reached a screen which listed system hardware, software, system
> conflicts, & other info. I recently installed messenger 7, which
> resulted in a laundry list of difficulties. I have just realized that
> added to that list is the fack that when I follow the above path I know
> get the help & support page. How do I get the system information page
> back.