fax software problem



slimvices
07-09-2005, 09:30 PM
I have recently installed new av software(macafee internet security 7,
upgraded from ver6). when i send faxes with microsoft fax the fax monitor
does not appear and the fax console does not update unless i close the
console then re-open it. I have also noticed that about 90% of the time when
I shut down the pc the sqlserv.exe program does not close and has to be
closed manually. i think the 2 problems are related does any body have any
idea on this.

many thanks

Russ Valentine [MVP-Outlook]
07-09-2005, 09:30 PM
Only that AV software has been disabling the Fax monitor for years. I've
given up counting. Here are the original descriptions of this problem:
http://service1.symantec.com/SUPPORT/nip.nsf/4a29389c214c78ea88256c75005f451a/713afacbd4135e0a88256c77007e526f?OpenDocument
Error: "Rule Default Block Netspy Trojan Horse Matched" when you start the
computer
http://service1.symantec.com/SUPPORT/nip.nsf/46f26a2d6dafb0a788256bc7005c3fa3/c06387f12de9fa2a88256cf60063c54d?OpenDocument
Microsoft Fax Monitor does not function properly after installing Norton
Internet Security
--
Russ Valentine
[MVP-Outlook]

"slimvices" <slimvices@discussions.microsoft.com> wrote in message
news:793ED3C3-53D1-49A2-8D05-1E13E71D8F7F@microsoft.com...
>I have recently installed new av software(macafee internet security 7,
> upgraded from ver6). when i send faxes with microsoft fax the fax monitor
> does not appear and the fax console does not update unless i close the
> console then re-open it. I have also noticed that about 90% of the time
> when
> I shut down the pc the sqlserv.exe program does not close and has to be
> closed manually. i think the 2 problems are related does any body have any
> idea on this.
>
> many thanks


fax software problem