Re: Fax Install Fails on XP SP2



lobomarino
07-09-2005, 09:30 PM
Hi there,

I have been struggling with this problem for several months, after
trying to install Windows Fax services on a brandnew HP Compaq nc6000
with XP SP 2 preinstalled. I just found a solution on the HP suport
site dated 27 may 2005. I don't know what it does, but it works for me!
After following the instructions below, the fax drivers installed like a
breeze, and I just sent my first fax!

Here is the URL to the support page:

http://tinyurl.com/9duoc

Here is the solution text:

Description
When attempting to install Windows XP fax software, a "Can not copy
file" error message is displayed.

Solution
Perform the following steps to reinstall the fax software.


1. Click on Start > Run.

2. In the dialog box that appears, type esentutl /p
%windir%\security\database\secedit.sdb. Click OK.

3. A warning message is displayed. Click OK.

4. Click Start > Shut Down > Restart to reboot your system.


You will now be able to install the fax software.


HP Repair - Customer Solution 6643


--
lobomarinoPosted from http://www.pcreview.co.uk/ newsgroup access

Dick Kistler
07-09-2005, 09:30 PM
lobomarino wrote:
> Hi there,
>
> I have been struggling with this problem for several months, after
> trying to install Windows Fax services on a brandnew HP Compaq nc6000
> with XP SP 2 preinstalled. I just found a solution on the HP suport
> site dated 27 may 2005. I don't know what it does, but it works for
> me! After following the instructions below, the fax drivers installed
> like a breeze, and I just sent my first fax!
>
> Here is the URL to the support page:
>
> http://tinyurl.com/9duoc
>
> Here is the solution text:
>
> Description
> When attempting to install Windows XP fax software, a "Can not copy
> file" error message is displayed.
>
> Solution
> Perform the following steps to reinstall the fax software.
>
>
> 1. Click on Start > Run.
>
> 2. In the dialog box that appears, type esentutl /p
> %windir%\security\database\secedit.sdb. Click OK.
>
> 3. A warning message is displayed. Click OK.
>
> 4. Click Start > Shut Down > Restart to reboot your system.
>
>
> You will now be able to install the fax software.
>
>
> HP Repair - Customer Solution 6643

Same problem. Fix doesn't work. Sorry.

Dick Kistler


Re: Fax Install Fails on XP SP2