Re: post upgrade problem



pwms1
07-09-2005, 10:30 PM
Cari \(MS-MVP\) Wrote:
> Doesn't usually happen during a Home to Pro upgrade, but try the
> complete
> uninstall and reinstall method below.
>
> There are three separate steps and all three must be complete for XP
> to
> 'see' the new drivers.
>
> Disconnect the printer.
>
> Go into the Control Panel, Add/Remove programs and uninstall any
> printer/fax/scanner
> software.
>
> Then go to Printers & Faxes and right click and delete your printer and
> fax
>
> Reboot the PC. Do NOT reconnect the printer. Go back to Printers &
> Faxes
> in the Control Panel and from the toolbar, select File, Server
> Properties.
>
> In the drivers tab, delete all the entries for the printer.
>
> Right click on My Computer and select Properties. In the Hardware tab,
> look
> for the Device Manager. Search for the line Imaging Devices and click
> on
> the + to expand the tree. If there are any entries for the scanner,
> highlight them, right click and select Uninstall.
>
> Reboot the PC. Do NOT reconnect the printer.
>
> Download a new set of drivers from the printer manufacturer's website
>
> Follow the instructions at the printer manufacturer's website and only
> connect the printer when the software tells you to do so.
>
> Cari
> MS-MVP Windows Technologies - Printing
> www.coribright.com
>
>
>
> "Nicola" redeco@petos.com.au wrote in message
> news:021401c31618$69ede390$3001280a@phx.gbl...
> after upgrading from xp home to xp pro my lexmark x73
> will print but not scan

The only problem with these instructions is, I can't find the line
imaging devices. I've tried the above instruction, but no line imaging
devices I can find. I'm convienced that the USB connection is corupted.
What do you think? Email: pwms.1@earthlink.net


--
pwms1


Re: post upgrade problem