SPOOLSV eating up machines RAM and hanging system



Andrew Bernstein
07-09-2005, 09:29 PM
I have a client who has a laptop that on occasions it will not boot. I
checked it out earlier this week and saw under task manager that spoolsv.exe
was eating up a ton of ram (would continue to go up conitinously til it used
up all the memory). I ended the task and shut down other unnecessary services
and was able to boot. I shut down the print spooler and then went to a dos
prompt and went to c:\windows\system32\spool\printers folder and found
hundreds of thousand of paired files. I erase all these files and rebooted
and everything seemed fine.

It was fine for a couple of days and the problem has seemingly reoccured
(from what they tell me).

He does connect to his office PC via Remote Desktop Connection (pffice PC=
XP Pro) and he said he does send print jobs to the office's printers which
are then printed sucessfully.

Any ideas about what could be causing this? or what i should look for

Alan Morris
07-09-2005, 09:30 PM
If your client has a direct connection (HP Port or Standard TCP/IP Port) to
an HP LaserJet and is using the drivers from HP disable Bidirectional in the
printer properties Ports tab.

the paired files are the spool files. The *.shd file contain printer,
driver, and document information which can be viewed using notepad. The
*.spl file contains formatted information to be sent to the printer which
you need a special viewer to decode.

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto

"Andrew Bernstein" <AndrewBernstein@discussions.microsoft.com> wrote in
message news:DD4AC9F4-A771-42B3-A6EC-63EAD706AB0D@microsoft.com...
> I have a client who has a laptop that on occasions it will not boot. I
> checked it out earlier this week and saw under task manager that
spoolsv.exe
> was eating up a ton of ram (would continue to go up conitinously til it
used
> up all the memory). I ended the task and shut down other unnecessary
services
> and was able to boot. I shut down the print spooler and then went to a
dos
> prompt and went to c:\windows\system32\spool\printers folder and found
> hundreds of thousand of paired files. I erase all these files and
rebooted
> and everything seemed fine.
>
> It was fine for a couple of days and the problem has seemingly reoccured
> (from what they tell me).
>
> He does connect to his office PC via Remote Desktop Connection (pffice PC=
> XP Pro) and he said he does send print jobs to the office's printers which
> are then printed sucessfully.
>
> Any ideas about what could be causing this? or what i should look for
>
>


SPOOLSV eating up machines RAM and hanging system