Re: Printer stopped working



serge calderara
07-09-2005, 10:29 PM
Hi steve, did you solve you problem, I have exacctly the same situation with
an HP 3600 series.

thnaks to let me know how did you solve it

regards
serge

"Steve" wrote:

> yes
>
> "Cari (MS-MVP)" <Newsgroups1@coribright.com> wrote in message
> news:%23NrL%23OOCFHA.612@TK2MSFTNGP09.phx.gbl...
> > Does the printer work from another PC?
> > --
> > Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
> > www.coribright.com
> >
> > "Steve" <sschmideler@perfect-product.com> wrote in message
> > news:%23KoGeLICFHA.3644@TK2MSFTNGP15.phx.gbl...
> > >I have a WIndows XP Pro workstation that used a HP 5100 network laser
> > > printer. All has been fine for many months. However, today he sends to
> the
> > > printer and it shows as spooling, then goes to a status of nothing and
> > > just
> > > sits there. The other network printers - HP 2200 and HP 4600 are working
> > > fine. I have tried reinstalling the 5100. No other PCs have issues
> > > printing
> > > to it.
> > >
> > > I noticed today when he reboots that an Event ID 20 is being logged that
> > > the
> > > 5100 drivers have been added or updated. This event occurs everytime he
> > > reboots regardless of whether they really have been changed or updated.
> > > This
> > > event first started occurring today so it leads me to believe it is
> > > related.
> > >
> > > Nothing has been updated or changed on the printer itself or the printer
> > > server side. Nothing has apparently been installed or modified on the
> > > client. The user printed fine to the 5100 on Friday and the previous 12
> > > months - was not in the plant sat, sun, or mon - and came in today to
> the
> > > issue.
> > >
> > > I've reinstalled, tried other drivers, insured it wasn't paused,
> offline,
> > > insured others could print to it, verified the client could print to
> other
> > > printers, etc. It appears and shows the print job as spooling then
> instead
> > > of going to a state of printing then deleting it goes into a status of
> > > nothing and just sits.
> > >
> > > Any ideas?
> > >
> > >
> > >
> >
> >
> >
>
>
>


Re: Printer stopped working