Win Server 2003 Shared Fax Server-Client, Fax server information can not be retrieved



Ransom
07-09-2005, 10:29 PM
**************************************************
Windows Server 2003 Standard - Fax Services & XP Home/Pro clients

I installed the Fax Services and shared the Fax on the Win2K3 Server. I
was able to see it and install it on the WinXP Home PC. The only time I
saw an error was when I was accessing the Send Fax Wizard on the WinXP
Home Fax Client PC. As soon as I clicked off the "Welcome to Send Fax
Wizard" intro page I got the message:

"Send Fax Wizard", "Fax server information can not be retrieved"

The Local Fax (Modem) works fine on the Windows XP Home/Pro PCs and the
Windows Server 2003 PC

The problem is the Windows XP Home/Pro PCs can not send a fax to the
shared fax on the Windows Server 2003 PC.

I noticed that on XP Home/Pro PCs in the Fax Console there is a red "X"
in the middle of the status bar at the bottom. When I double click on
it. A "Fax and Printer Status" window pops up. next to "Fax" the
message "Communication error" is displayed.

Any Ideas?

Note:
The Windows Server 2003 is on a Domain Controler, "DC001". The other 5
Windows XP Home/Pro computers are not on that domain. They are on a
local workgroup, "WG001" in the same office. All computers can see each
others shared folders and access them. One WG001 PC is a Windows XP Home
the other 4 are Windows XP Pro.

From all the WG001 computers, I can see, install and print to the
shared printer on DC001, the Windows Server 2003 PC.

Thanks for your help.

**************************************************


--
RansomPosted from http://www.pcreview.co.uk/ newsgroup access

Stefan Engelbert
07-09-2005, 10:29 PM
Hi,

Windows XP has some limitations regarding shared faxes.
For example it is not possible to share the Windows XP Fax without 3rd party
tools.

Check also http://www.aloaha.com/wi-software-en/aloaha-fax-connector.php
to learn how to share the XP Fax Service.

Stefan



"Ransom" <Ransom.1parmb@> wrote in message
news:KMSdndppVf7wnRDfRVn_vg@giganews.com...
>
> **************************************************
> Windows Server 2003 Standard - Fax Services & XP Home/Pro clients
>
> I installed the Fax Services and shared the Fax on the Win2K3 Server. I
> was able to see it and install it on the WinXP Home PC. The only time I
> saw an error was when I was accessing the Send Fax Wizard on the WinXP
> Home Fax Client PC. As soon as I clicked off the "Welcome to Send Fax
> Wizard" intro page I got the message:
>
> "Send Fax Wizard", "Fax server information can not be retrieved"
>
> The Local Fax (Modem) works fine on the Windows XP Home/Pro PCs and the
> Windows Server 2003 PC
>
> The problem is the Windows XP Home/Pro PCs can not send a fax to the
> shared fax on the Windows Server 2003 PC.
>
> I noticed that on XP Home/Pro PCs in the Fax Console there is a red "X"
> in the middle of the status bar at the bottom. When I double click on
> it. A "Fax and Printer Status" window pops up. next to "Fax" the
> message "Communication error" is displayed.
>
> Any Ideas?
>
> Note:
> The Windows Server 2003 is on a Domain Controler, "DC001". The other 5
> Windows XP Home/Pro computers are not on that domain. They are on a
> local workgroup, "WG001" in the same office. All computers can see each
> others shared folders and access them. One WG001 PC is a Windows XP Home
> the other 4 are Windows XP Pro.
>
> From all the WG001 computers, I can see, install and print to the
> shared printer on DC001, the Windows Server 2003 PC.
>
> Thanks for your help.
>
> **************************************************
>
>
> --
> RansomPosted from http://www.pcreview.co.uk/ newsgroup access
>

Russ Valentine [MVP-Outlook]
07-09-2005, 10:29 PM
Wrong. There are no such limitations with Windows 2003 Server Fax which was
what the original post was asking about.
--
Russ Valentine
[MVP-Outlook]
"Stefan Engelbert" <stefan@engelbert.de> wrote in message
news:ekA5n5UXFHA.3716@TK2MSFTNGP12.phx.gbl...
> Hi,
>
> Windows XP has some limitations regarding shared faxes.
> For example it is not possible to share the Windows XP Fax without 3rd
> party tools.
>
> Check also http://www.aloaha.com/wi-software-en/aloaha-fax-connector.php
> to learn how to share the XP Fax Service.
>
> Stefan
>
>
>
> "Ransom" <Ransom.1parmb@> wrote in message
> news:KMSdndppVf7wnRDfRVn_vg@giganews.com...
>>
>> **************************************************
>> Windows Server 2003 Standard - Fax Services & XP Home/Pro clients
>>
>> I installed the Fax Services and shared the Fax on the Win2K3 Server. I
>> was able to see it and install it on the WinXP Home PC. The only time I
>> saw an error was when I was accessing the Send Fax Wizard on the WinXP
>> Home Fax Client PC. As soon as I clicked off the "Welcome to Send Fax
>> Wizard" intro page I got the message:
>>
>> "Send Fax Wizard", "Fax server information can not be retrieved"
>>
>> The Local Fax (Modem) works fine on the Windows XP Home/Pro PCs and the
>> Windows Server 2003 PC
>>
>> The problem is the Windows XP Home/Pro PCs can not send a fax to the
>> shared fax on the Windows Server 2003 PC.
>>
>> I noticed that on XP Home/Pro PCs in the Fax Console there is a red "X"
>> in the middle of the status bar at the bottom. When I double click on
>> it. A "Fax and Printer Status" window pops up. next to "Fax" the
>> message "Communication error" is displayed.
>>
>> Any Ideas?
>>
>> Note:
>> The Windows Server 2003 is on a Domain Controler, "DC001". The other 5
>> Windows XP Home/Pro computers are not on that domain. They are on a
>> local workgroup, "WG001" in the same office. All computers can see each
>> others shared folders and access them. One WG001 PC is a Windows XP Home
>> the other 4 are Windows XP Pro.
>>
>> From all the WG001 computers, I can see, install and print to the
>> shared printer on DC001, the Windows Server 2003 PC.
>>
>> Thanks for your help.
>>
>> **************************************************
>>
>>
>> --
>> RansomPosted from http://www.pcreview.co.uk/ newsgroup access
>>
>
>


Win Server 2003 Shared Fax Server-Client, Fax server information can not be retrieved