HP Deskjet 3845 disconnects internet connection



Mikey
07-09-2005, 09:29 PM
I have a friend who bought a new HP Deskjet 3845 printer a couple weeks
ago. She has an always on high speed DSL internet connection. Whenever
she prints something, when the printing is finished her internet
connection disconnects and she has to reboot the computer to reconnect.
She didn't have this problem with her old printer. Anyone have any
ideas as to what could be causing this disconnection?

Cari \(MS-MVP\)
07-09-2005, 09:29 PM
Are her printer and DSL connection sharing a USB connection?
--
Cari
(MS-MVP Printing & Imaging)

"Mikey" <not_here@not_there_either.nope> wrote in message
news:42877BE2.5EC1934A@not_there_either.nope...
>I have a friend who bought a new HP Deskjet 3845 printer a couple weeks
> ago. She has an always on high speed DSL internet connection. Whenever
> she prints something, when the printing is finished her internet
> connection disconnects and she has to reboot the computer to reconnect.
> She didn't have this problem with her old printer. Anyone have any
> ideas as to what could be causing this disconnection?
>
>

Mikey
07-09-2005, 09:29 PM
I don't know, but the problem is fixed. I had her uninstall and reinstall the
printer driver, and that seems to have taken care of it. If the disconnection
problem returns I'll ask her about the USB connection.

"Cari (MS-MVP)" wrote:

> Are her printer and DSL connection sharing a USB connection?
> --
> Cari
> (MS-MVP Printing & Imaging)
>
> "Mikey" <not_here@not_there_either.nope> wrote in message
> news:42877BE2.5EC1934A@not_there_either.nope...
> >I have a friend who bought a new HP Deskjet 3845 printer a couple weeks
> > ago. She has an always on high speed DSL internet connection. Whenever
> > she prints something, when the printing is finished her internet
> > connection disconnects and she has to reboot the computer to reconnect.
> > She didn't have this problem with her old printer. Anyone have any
> > ideas as to what could be causing this disconnection?
> >
> >


HP Deskjet 3845 disconnects internet connection