this document failed to print



Powernout
07-09-2005, 10:29 PM
I recently reinstalled XP pro. Connected my HP Deskjet 840C via USB directly
to the pc and now, every time I want to print something, a balloon pops up
saying: this document failed to print. However, it prints just fine. The
balloon keeps on disappearing and popping up while printing a document, be it
one page or more.

My best guess is that it has something to do with the memory settings of the
printer, but since I never changed anything and it was working fine in the
previous installation, why would this be the case...

I have also noticed that the quality of the printing has become poor. This
may also be because I installed a new, original, HP cartridge.

As usual, any tips/hints/tricks are welcome!

Cari \(MS-MVP\)
07-09-2005, 10:29 PM
Uninstall and reinstall your printer correctly... the new drivers can be
found at:
http://h10025.www1.hp.com/ewfrf/wc/softwareList?dlc=en&lc=en&product=59868&lang=en&cc=us&os=228

Instructions on how to uninstall and reinstall:
http://www.coribright.com/windows/Article%20One.htm
--
Cari
(MS-MVP Printing & Imaging)


"Powernout" <Powernout@discussions.microsoft.com> wrote in message
news:3510ACED-F2DC-4348-AD86-4639B531C92A@microsoft.com...
>I recently reinstalled XP pro. Connected my HP Deskjet 840C via USB
>directly
> to the pc and now, every time I want to print something, a balloon pops up
> saying: this document failed to print. However, it prints just fine. The
> balloon keeps on disappearing and popping up while printing a document, be
> it
> one page or more.
>
> My best guess is that it has something to do with the memory settings of
> the
> printer, but since I never changed anything and it was working fine in the
> previous installation, why would this be the case...
>
> I have also noticed that the quality of the printing has become poor. This
> may also be because I installed a new, original, HP cartridge.
>
> As usual, any tips/hints/tricks are welcome!
>

Powernout
07-09-2005, 10:30 PM
Thanks for the response, I shall give it a try!

"Cari (MS-MVP)" wrote:

> Uninstall and reinstall your printer correctly... the new drivers can be
> found at:
> http://h10025.www1.hp.com/ewfrf/wc/softwareList?dlc=en&lc=en&product=59868&lang=en&cc=us&os=228
>
> Instructions on how to uninstall and reinstall:
> http://www.coribright.com/windows/Article%20One.htm
> --
> Cari
> (MS-MVP Printing & Imaging)
>
>
> "Powernout" <Powernout@discussions.microsoft.com> wrote in message
> news:3510ACED-F2DC-4348-AD86-4639B531C92A@microsoft.com...
> >I recently reinstalled XP pro. Connected my HP Deskjet 840C via USB
> >directly
> > to the pc and now, every time I want to print something, a balloon pops up
> > saying: this document failed to print. However, it prints just fine. The
> > balloon keeps on disappearing and popping up while printing a document, be
> > it
> > one page or more.
> >
> > My best guess is that it has something to do with the memory settings of
> > the
> > printer, but since I never changed anything and it was working fine in the
> > previous installation, why would this be the case...
> >
> > I have also noticed that the quality of the printing has become poor. This
> > may also be because I installed a new, original, HP cartridge.
> >
> > As usual, any tips/hints/tricks are welcome!
> >
>
>
>
>


this document failed to print