[mcmoby69]

i had a similar problem.my pc worked for 6 months no problem.then after a
power cut it started playing up.i was advised by a technician that my printer
was causing it so i bought a new one. it wasnt that.after phone calls to
technicians it turned out to be a power supply problem to the usb ports. the
motherboard only puts out a certain amount of milliamps if the usb devices
plugged into the pc pull more than the board gives out it causes all sorts of
problems.i resolved it by buying a powered usb hub and installing all my usb
devices thru it.my motherboard put out 500ma and my adsl modem on its own was
using 500ma. hope this helps.
martin

"midge05" wrote:

> Yes i have considered that, but what fault could it make. The USB ports work
> with other equipment such as printer and webcam, the modem is a new one, with
> new cables. Technical support for the PC think its a modem problem, ISP
> think its a computer problem. PC was only bought in January2005.
>
> "Ron Sommer" wrote:
>
> > Have you considered that your computer was damaged by the power cut?
> > Get another computer and setup your DSL.
> > You have checked everything but the computer.
> > Consider buying a UPS.
> > --
> > Ron Sommer
> >
> > "midge05" <midge05@discussions.microsoft.com> wrote in message
> > news:09F08136-7BE6-49CB-AC6B-6A83D733BE7E@microsoft.com...
> > > Dont know anyone else with DSL, but have plugged modem into another PC and
> > > both lights stay on. Have re-installed software also.
> > >
> > > "Sleepless in Seattle" wrote:
> > >
> > >> P.S. Given the modem can't connect to the exchange do you know someone
> > >> else
> > >> with a DSL connection?
> > >>
> > >> If so then take the modem to their place. Remove the RJ11 from the back
> > >> of
> > >> their modem (eliminates possible faults in your cable) or router and
> > >> connect
> > >> to your modem. Plug your modem's USB cable in to their computer to
> > >> provide a
> > >> power source. Does the ADSL led illuminate and stay illuminated??
> > >>
> > >> --
> > >> Jonah
> > >> "midge05" <midge05@discussions.microsoft.com> wrote in message
> > >> news:886C5B63-467A-4E28-991C-95011F786756@microsoft.com...
> > >> > Hi, yes tried both of those suggestions, and BT didnt test the modem as
> > >> > it
> > >> > isnt theirs, they just tested the line, but i have had a new modem
> > >> > since
> > >> > and
> > >> > im still getting the same trouble.
> > >> >
> > >> > "Sleepless in Seattle" wrote:
> > >> >
> > >> >> Did BT test your modem onsite?
> > >> >>
> > >> >> Does the telephone cable from the modem go to the unfiltered socket
> > >> >> (rather
> > >> >> than the filtered) of the filter? N.B. Only telephones require
> > >> >> filtered
> > >> >> output.
> > >> >>
> > >> >> Have you tried removing the filter and using an RJ11 to BT cable to
> > >> >> plug
> > >> >> directly into the telephone socket?
> > >> >>
> > >> >> --
> > >> >> Jonah
> > >> >> "midge05" <midge05@discussions.microsoft.com> wrote in message
> > >> >> news:09022411-12B1-4714-9F9D-7C8591BBEC1C@microsoft.com...
> > >> >> > Have gone into device manager, and the USB WAN ADAPTERr is present
> > >> >> > with
> > >> >> > no
> > >> >> > exclamation marks next to it. BT came into the house and plugged
> > >> >> > their
> > >> >> > laptop and modem into all my sockets and was able to connect to
> > >> >> > internet
> > >> >> > straight away. Have replaces all cables too. Does BT have to
> > >> >> > synchronise
> > >> >> > or
> > >> >> > is it the ISP provider, cant i do it from my end.
> > >> >> >
> > >> >> > "Sleepless in Seattle" wrote:
> > >> >> >
> > >> >> >> Go into device manager and look for any entries under USB that have
> > >> >> >> yellow
> > >> >> >> excamation marks. Report results.
> > >> >> >>
> > >> >> >> Have you had anyone test the DSL connection (onsite)? If the ADSL
> > >> >> >> light
> > >> >> >> is
> > >> >> >> out then it is not synchronised to the DSL Access Multiplexer at
> > >> >> >> the
> > >> >> >> exchange. Can BT synchronise with the DSLAM from your house?
> > >> >> >>
> > >> >> >> Did you replace the cable between the moden and filter?
> > >> >> >>
> > >> >> >> --
> > >> >> >> Jonah
> > >> >> >> "midge05" <midge05@discussions.microsoft.com> wrote in message
> > >> >> >> news:0714F651-1636-4855-A9F5-71A014074F8D@microsoft.com...
> > >> >> >> > For a few weeks now i have had no broadband access. We had a
> > >> >> >> > power
> > >> >> >> > cut
> > >> >> >> > whilst connected to internet, and ever since every time i turn pc
> > >> >> >> > on
> > >> >> >> > there
> > >> >> >> > is
> > >> >> >> > only the power light on on my sagem modem. I have had the lines
> > >> >> >> > checked
> > >> >> >> > by
> > >> >> >> > BT, have had a new modem and filters etc, have taken pc back to
> > >> >> >> > original
> > >> >> >> > factory settings, but still no broadband access. When i plug in
> > >> >> >> > the
> > >> >> >> > USB
> > >> >> >> > the
> > >> >> >> > mouse starts to stick a bit, but that is plugged into a PS2 port.
> > >> >> >> > Both
> > >> >> >> > light
> > >> >> >> > appear on when i first start the PC, but as soon as it loads
> > >> >> >> > windows
> > >> >> >> > xp
> > >> >> >> > home
> > >> >> >> > edition the adsl light goes off. If i try to connect it says
> > >> >> >> > error
> > >> >> >> > 680,
> > >> >> >> > no
> > >> >> >> > dial tone. Technical support from ISP, and PC people have been
> > >> >> >> > no
> > >> >> >> > good
> > >> >> >> > as
> > >> >> >> > one is blaming the other. Please advise.
> > >> >> >>
> > >> >> >>
> > >> >> >>
> > >> >>
> > >> >>
> > >> >>
> > >>
> > >>
> > >>
> >
> >