PA Bear
07-10-2005, 01:05 AM
Crossposted to WinXP General newsgroup.
Hello, Paul.
You posted to an Outlook Express-specific newsgroup but we'll try to get you
started on resolving your problem in WinXP SP2.
When you get the "Send an error report" prompt, look for a "Details" or
"Additional information on this error" link or button and click on it. Copy
down what it says (e.g., Ixplore.exe caused a _______ in doodah.dll) and
post it in a reply to this thread.
When you subscribed to this service, did you need to install any additional
software?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security
paul.chiasson@ns.sympatico.ca wrote:
> I'm having trouble using a programme that is part of my ISP's
> offering; a way to watch tv channels on the computer. It worked
> for about a month while the service was free for show, then when
> I subscribed outright, I started getting an error message
> whenever I hit the button to turn on the tv programme (cf.
> Below):
>
> http://www.aliant.net/tvonmypc/en/
>
> Now, I know that it has been tested and it works with other
> people's computers. But my programme just shuts down with a
> "Internet Explorer has encountered a problem and needs to close.
> We are sorry for the inconvenience." The damn thing is, they
> don't give you any idea how to fix the damned thing. This has
> been happening for at least six weeks, and my ISP is holding the
> subscribe in abeyance until I can fix the problem. I can't. I
> don't know how to rip the goddamned programme out of the cpu by
> it's throat and shake it until it works, either from re-alignment
> or from fear of my wrath.
>
> It gives me this stupid "send error report" - "don't send"
> option, but I never hear back from anyone. What's wrong, and how
> do I fix it? Remember, the ISP says it's my programme's problem.
Hello, Paul.
You posted to an Outlook Express-specific newsgroup but we'll try to get you
started on resolving your problem in WinXP SP2.
When you get the "Send an error report" prompt, look for a "Details" or
"Additional information on this error" link or button and click on it. Copy
down what it says (e.g., Ixplore.exe caused a _______ in doodah.dll) and
post it in a reply to this thread.
When you subscribed to this service, did you need to install any additional
software?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE) & Security
paul.chiasson@ns.sympatico.ca wrote:
> I'm having trouble using a programme that is part of my ISP's
> offering; a way to watch tv channels on the computer. It worked
> for about a month while the service was free for show, then when
> I subscribed outright, I started getting an error message
> whenever I hit the button to turn on the tv programme (cf.
> Below):
>
> http://www.aliant.net/tvonmypc/en/
>
> Now, I know that it has been tested and it works with other
> people's computers. But my programme just shuts down with a
> "Internet Explorer has encountered a problem and needs to close.
> We are sorry for the inconvenience." The damn thing is, they
> don't give you any idea how to fix the damned thing. This has
> been happening for at least six weeks, and my ISP is holding the
> subscribe in abeyance until I can fix the problem. I can't. I
> don't know how to rip the goddamned programme out of the cpu by
> it's throat and shake it until it works, either from re-alignment
> or from fear of my wrath.
>
> It gives me this stupid "send error report" - "don't send"
> option, but I never hear back from anyone. What's wrong, and how
> do I fix it? Remember, the ISP says it's my programme's problem.