Serious Help Needed!



davec271
07-10-2005, 12:04 AM
I am reasonably compitent with computers, but this is stumping me.

My PC is custom built with AMD Athlon XP2400+ and set up with a dual
boot configuration which has been running fine for over a year without
a glitch, until now.

Now it won't boot either configuration, even in safe mode nor debugging
mode. Everytime it I boot in safe mode it resets itself after the
loading of Mup.sys and hangs in debug mode. I have tried to reinstall
XP but mid way through loading the initial files it resets itself.

I have monitored the hardware in the BIOS for 5 mins and there is no
spike or heat problems with the motherboard or processor, could this be
a hardware problem or is there a way for me to solve this.

Dave


--
davec271

Li'l Roberto
07-10-2005, 12:04 AM
"davec271" <davec271.1qalpo@pcbanter.net> wrote in message
news:davec271.1qalpo@pcbanter.net...
>
> I am reasonably compitent with computers, but this is stumping me.
>
> My PC is custom built with AMD Athlon XP2400+ and set up with a dual
> boot configuration which has been running fine for over a year without
> a glitch, until now.
>
> Now it won't boot either configuration, even in safe mode nor debugging
> mode. Everytime it I boot in safe mode it resets itself after the
> loading of Mup.sys and hangs in debug mode. I have tried to reinstall
> XP but mid way through loading the initial files it resets itself.
>
> I have monitored the hardware in the BIOS for 5 mins and there is no
> spike or heat problems with the motherboard or processor, could this be
> a hardware problem or is there a way for me to solve this.
>
> Dave

Start by testing RAM with memtest86 http://www.memtest86.com/
D/L HDD diagnostics from the manufacture

rgds
Li'l Roberto

Seelan
07-10-2005, 12:05 AM
Li'l Roberto wrote:
> "davec271" <davec271.1qalpo@pcbanter.net> wrote in message
> news:davec271.1qalpo@pcbanter.net...
>
>>I am reasonably compitent with computers, but this is stumping me.
>>
>>My PC is custom built with AMD Athlon XP2400+ and set up with a dual
>>boot configuration which has been running fine for over a year without
>>a glitch, until now.
>>
>>Now it won't boot either configuration, even in safe mode nor debugging
>>mode. Everytime it I boot in safe mode it resets itself after the
>>loading of Mup.sys and hangs in debug mode. I have tried to reinstall
>>XP but mid way through loading the initial files it resets itself.
>>
>>I have monitored the hardware in the BIOS for 5 mins and there is no
>>spike or heat problems with the motherboard or processor, could this be
>>a hardware problem or is there a way for me to solve this.
>>
>>Dave
>
>
> Start by testing RAM with memtest86 http://www.memtest86.com/
> D/L HDD diagnostics from the manufacture
>
> rgds
> Li'l Roberto
>
>
u might want to start xp with the /sos option

Steve N.
07-10-2005, 12:10 AM
davec271 wrote:

> I am reasonably compitent with computers, but this is stumping me.
>
> My PC is custom built with AMD Athlon XP2400+ and set up with a dual
> boot configuration which has been running fine for over a year without
> a glitch, until now.
>
> Now it won't boot either configuration, even in safe mode nor debugging
> mode. Everytime it I boot in safe mode it resets itself after the
> loading of Mup.sys and hangs in debug mode. I have tried to reinstall
> XP but mid way through loading the initial files it resets itself.
>
> I have monitored the hardware in the BIOS for 5 mins and there is no
> spike or heat problems with the motherboard or processor, could this be
> a hardware problem or is there a way for me to solve this.
>
> Dave
>
>

Could be a number of things. This is what I'd do...

Boot from XP CD into recovery console, run CHKDSK /P.

Test the hard drive with manufacturer's utility.

Test the RAM using memtest and the MS memory test (use both, do several
passes):

www.memtest.com

http://oca.microsoft.com/en/windiag.asp

Steve

Sherman
07-10-2005, 12:10 AM
"Steve N." <me@here.now> wrote in message
news:8GXqe.3232$jX6.198@newsread2.news.pas.earthlink.net...
> davec271 wrote:
>
>> I am reasonably compitent with computers, but this is stumping me.
>>
>> My PC is custom built with AMD Athlon XP2400+ and set up with a dual
>> boot configuration which has been running fine for over a year without
>> a glitch, until now.
>>
>> Now it won't boot either configuration, even in safe mode nor debugging
>> mode. Everytime it I boot in safe mode it resets itself after the
>> loading of Mup.sys and hangs in debug mode. I have tried to reinstall
>> XP but mid way through loading the initial files it resets itself. I have
>> monitored the hardware in the BIOS for 5 mins and there is no
>> spike or heat problems with the motherboard or processor, could this be
>> a hardware problem or is there a way for me to solve this. Dave
>>
>>
>
> Could be a number of things. This is what I'd do...
>
> Boot from XP CD into recovery console, run CHKDSK /P.
>
> Test the hard drive with manufacturer's utility.
>
> Test the RAM using memtest and the MS memory test (use both, do several
> passes):
>
> www.memtest.com
>
> http://oca.microsoft.com/en/windiag.asp
>
> Steve
>

Did a search on this file (Mup.sys). Here is a link to some discussions
related to this problem.
http://www.hardwareanalysis.com/content/topic/31874?o=20

~C~

Steve N.
07-10-2005, 12:11 AM
Sherman wrote:

> "Steve N." <me@here.now> wrote in message
> news:8GXqe.3232$jX6.198@newsread2.news.pas.earthlink.net...
>
>>davec271 wrote:
>>
>>
>>>I am reasonably compitent with computers, but this is stumping me.
>>>
>>>My PC is custom built with AMD Athlon XP2400+ and set up with a dual
>>>boot configuration which has been running fine for over a year without
>>>a glitch, until now.
>>>
>>>Now it won't boot either configuration, even in safe mode nor debugging
>>>mode. Everytime it I boot in safe mode it resets itself after the
>>>loading of Mup.sys and hangs in debug mode. I have tried to reinstall
>>>XP but mid way through loading the initial files it resets itself. I have
>>>monitored the hardware in the BIOS for 5 mins and there is no
>>>spike or heat problems with the motherboard or processor, could this be
>>>a hardware problem or is there a way for me to solve this. Dave
>>>
>>>
>>
>>Could be a number of things. This is what I'd do...
>>
>>Boot from XP CD into recovery console, run CHKDSK /P.
>>
>>Test the hard drive with manufacturer's utility.
>>
>>Test the RAM using memtest and the MS memory test (use both, do several
>>passes):
>>
>>www.memtest.com
>>
>>http://oca.microsoft.com/en/windiag.asp
>>
>>Steve
>>
>
>
> Did a search on this file (Mup.sys). Here is a link to some discussions
> related to this problem.
> http://www.hardwareanalysis.com/content/topic/31874?o=20
>
> ~C~
>
>

Mup.sys is one of the last drivers to load before the Windows gui kicks
in. Seeing it last before a bootup problem does not mean anything in and
of itself.

Steve

cquirke (MVP Windows shell/user)
07-10-2005, 12:11 AM
On Wed, 8 Jun 2005 00:25:30 +0000, davec271

>I am reasonably compitent with computers, but this is stumping me.

>My PC is custom built with AMD Athlon XP2400+ and set up with a dual
>boot configuration which has been running fine for over a year without
>a glitch, until now.

>Now it won't boot either configuration, even in safe mode nor debugging
>mode. Everytime it I boot in safe mode it resets itself after the
>loading of Mup.sys and hangs in debug mode. I have tried to reinstall
>XP but mid way through loading the initial files it resets itself.

On many systems, mups.sys is the last listed driver to appear; on some
others, it's agp440.sys - so anything that fails between this and the
next visible thing, gets blamed on mups.sys or agp440.sys instead.

>I have monitored the hardware in the BIOS for 5 mins and there is no
>spike or heat problems with the motherboard or processor, could this be
>a hardware problem

Yes, of course. I'd look at:
- motherboard capacitors (eyeball; may have to remove PSU to see)
- disconnected PSU to motherboard leads, e.g. AGP 4-lead +12V
- bad RAM, using MemTest86 or SIMMtester (free downloads)
- HD file system and disk surfaces, using HD vendor's tools



>------------------------ ---- --- -- - - - -
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better one at http://topicdrift.blogspot.com instead!
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Serious Help Needed!