XP-Pro hangs on startup, XP Home worked fine.



Radmax
07-10-2005, 12:57 AM
OK, after playing with it myself for several days, and now the Geek Squad at
the local BB having a go, here's the deal...
HP Pavillion 8662C, Athlon 550, 384K mem, 2 HD's (20 and 30 Gig), Radeon
All-In-Wonder, Original Soundcard, NIC, DVD player and new Sony DVDRW, extra
cooling fans.
All data is backed up on D drive.
Ran fine with 98, then SE, upgraded to XP Home Jan-Feb 05 with no connection
to internet since last virus scan after XP Home install... (we moved in Mar,
and I did not hook it up again till 2 weeks ago) Last week, I installed new
DVDRW, still running fine...THEN!!!

Installed XP PRO Upgrade, sys would start correctly once or twice then would
hang at startup screen (scanner bars)...but BIOS recognized everything and it
would start in Safe Mode, with everything there (video, NIC, etc...)
Clean install on C: drive with new partition, same thing again, start up
normal once or twice, then hangs at startup screen.
Removed everything but video and another clean install, slowly start adding
things, even loaded updated video drivers from ATI... again one or two
normal boots then a hang. (4 total clean installs)
Geeks did the same thing, ran chkdsk, tried to look at bootlogs (sys hang),
disconnected the extra fans (in case it was failing PS), disconnected 'D'
drive (in case it was a virus), even installed a new CMOS battery... one of
them even got it onto the internet and did the latest updates from
Microsoft... several normal starts later... they call me and say it's fixed,
I get there, they unplug it from the bench and move it up to the counter and
it hangs when they go to boot it for me, move it back to the bench and the
same thing (multiple times, multiple geeks).
When it does boot normal, everything is recognized as running normal by
windows.
(One of the kids thinks it just doesn't like me ;-) maybe I yelled at it too
much in the past)

FIRST, any ideas???

Second, is there anything like the old step-by-step startup, where I can at
least see where it might be hanging up?
We tried turning on a "bootlog" at one of the startup screens when it was
booting normal, and of course it hung on the next shot and we could not see
anything when we fired it up in safe mode. Is there a boot log that can be
viewed from "C prompt"?
P.S. can't legally go back to the XP HE, that is now loaded onto my wife's
Dell.

Thanks in advance.

--
Its too damned early in the morning to be this damned early in the morning.

Rich Barry
07-10-2005, 12:58 AM
Radmax, did you give your Ram a check? If you can swap out one stick and
then the other. Also, get Motherboard
Monitor.
http://www.pcworld.com/downloads/file_description/0,fid,7309,00.asp
It checks your temps and 3.3, 5 and 12v lines. They shouldnt dip below
5%
"Radmax" <Radmax@discussions.microsoft.com> wrote in message
news:888EEAE4-168C-4810-8B88-BB2026D17244@microsoft.com...
> OK, after playing with it myself for several days, and now the Geek Squad
> at
> the local BB having a go, here's the deal...
> HP Pavillion 8662C, Athlon 550, 384K mem, 2 HD's (20 and 30 Gig), Radeon
> All-In-Wonder, Original Soundcard, NIC, DVD player and new Sony DVDRW,
> extra
> cooling fans.
> All data is backed up on D drive.
> Ran fine with 98, then SE, upgraded to XP Home Jan-Feb 05 with no
> connection
> to internet since last virus scan after XP Home install... (we moved in
> Mar,
> and I did not hook it up again till 2 weeks ago) Last week, I installed
> new
> DVDRW, still running fine...THEN!!!
>
> Installed XP PRO Upgrade, sys would start correctly once or twice then
> would
> hang at startup screen (scanner bars)...but BIOS recognized everything and
> it
> would start in Safe Mode, with everything there (video, NIC, etc...)
> Clean install on C: drive with new partition, same thing again, start up
> normal once or twice, then hangs at startup screen.
> Removed everything but video and another clean install, slowly start
> adding
> things, even loaded updated video drivers from ATI... again one or two
> normal boots then a hang. (4 total clean installs)
> Geeks did the same thing, ran chkdsk, tried to look at bootlogs (sys
> hang),
> disconnected the extra fans (in case it was failing PS), disconnected 'D'
> drive (in case it was a virus), even installed a new CMOS battery... one
> of
> them even got it onto the internet and did the latest updates from
> Microsoft... several normal starts later... they call me and say it's
> fixed,
> I get there, they unplug it from the bench and move it up to the counter
> and
> it hangs when they go to boot it for me, move it back to the bench and the
> same thing (multiple times, multiple geeks).
> When it does boot normal, everything is recognized as running normal by
> windows.
> (One of the kids thinks it just doesn't like me ;-) maybe I yelled at it
> too
> much in the past)
>
> FIRST, any ideas???
>
> Second, is there anything like the old step-by-step startup, where I can
> at
> least see where it might be hanging up?
> We tried turning on a "bootlog" at one of the startup screens when it was
> booting normal, and of course it hung on the next shot and we could not
> see
> anything when we fired it up in safe mode. Is there a boot log that can
> be
> viewed from "C prompt"?
> P.S. can't legally go back to the XP HE, that is now loaded onto my wife's
> Dell.
>
> Thanks in advance.
>
> --
> Its too damned early in the morning to be this damned early in the
> morning.

Steve N.
07-10-2005, 12:58 AM
Radmax wrote:

> OK, after playing with it myself for several days, and now the Geek Squad at
> the local BB having a go, here's the deal...
> HP Pavillion 8662C, Athlon 550, 384K mem, 2 HD's (20 and 30 Gig), Radeon
> All-In-Wonder, Original Soundcard, NIC, DVD player and new Sony DVDRW, extra
> cooling fans.
> All data is backed up on D drive.
> Ran fine with 98, then SE, upgraded to XP Home Jan-Feb 05 with no connection
> to internet since last virus scan after XP Home install... (we moved in Mar,
> and I did not hook it up again till 2 weeks ago) Last week, I installed new
> DVDRW, still running fine...THEN!!!
>
> Installed XP PRO Upgrade, sys would start correctly once or twice then would
> hang at startup screen (scanner bars)...but BIOS recognized everything and it
> would start in Safe Mode, with everything there (video, NIC, etc...)
> Clean install on C: drive with new partition, same thing again, start up
> normal once or twice, then hangs at startup screen.
> Removed everything but video and another clean install, slowly start adding
> things, even loaded updated video drivers from ATI... again one or two
> normal boots then a hang. (4 total clean installs)
> Geeks did the same thing, ran chkdsk, tried to look at bootlogs (sys hang),
> disconnected the extra fans (in case it was failing PS), disconnected 'D'
> drive (in case it was a virus), even installed a new CMOS battery... one of
> them even got it onto the internet and did the latest updates from
> Microsoft... several normal starts later... they call me and say it's fixed,
> I get there, they unplug it from the bench and move it up to the counter and
> it hangs when they go to boot it for me, move it back to the bench and the
> same thing (multiple times, multiple geeks).
> When it does boot normal, everything is recognized as running normal by
> windows.
> (One of the kids thinks it just doesn't like me ;-) maybe I yelled at it too
> much in the past)
>
> FIRST, any ideas???
>
> Second, is there anything like the old step-by-step startup, where I can at
> least see where it might be hanging up?
> We tried turning on a "bootlog" at one of the startup screens when it was
> booting normal, and of course it hung on the next shot and we could not see
> anything when we fired it up in safe mode. Is there a boot log that can be
> viewed from "C prompt"?
> P.S. can't legally go back to the XP HE, that is now loaded onto my wife's
> Dell.
>
> Thanks in advance.
>

ATI drivers bite. Try removing the display adaptor in Device Manager,
and remove all ATI software in Add/Rtemove Programs. Install the latest
DirectX, then re-install the ATI driver. In some cases the drivers for
ATI boards from MS work better then drivers from ATI directly.

Steve


XP-Pro hangs on startup, XP Home worked fine.