Grayed out selections in the New Connection Wizard



Nick Cellino
07-09-2005, 11:55 PM
To solve a CD-ROM problem, Microsoft E-mail Tech Support instructed me to
repair my XP installation by booting from the XP CD-ROM. After the
installation completed, the problem I was trying to solve still existed and
I had an additional problem which didn't exist before...My DSL and dial-up
connections were gone and I couldn't reestablish them because,
in the New Connection Wizard, the first 2 choices are grayed out so I can't
select them. These choices are:

Connect using a dial-up modem

(and) Connect using a broadband connection that requires a username and
password

These are the 2 choices I need. Unfortunately, I've been unable to secure a
response from Microsoft about this situation for the last 36 hours so I'm
not sure how to get my connections back. Can anyone help?

Ramesh, MS-MVP
07-09-2005, 11:55 PM
Hi Nick,

You Cannot Create a Network Connection After You Restore Windows XP
http://support.microsoft.com/?kbid=329441

Dial-up Modem or PPPoE Option in New Connection Wizard Is Unavailable
http://support.microsoft.com/?kbid=320558

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


"Nick Cellino" <mechanic123@mindspring.com> wrote in message
news:OL5GoU0ZFHA.2756@tk2msftngp13.phx.gbl...
> To solve a CD-ROM problem, Microsoft E-mail Tech Support instructed me to
> repair my XP installation by booting from the XP CD-ROM. After the
> installation completed, the problem I was trying to solve still existed
> and
> I had an additional problem which didn't exist before...My DSL and dial-up
> connections were gone and I couldn't reestablish them because,
> in the New Connection Wizard, the first 2 choices are grayed out so I
> can't
> select them. These choices are:
>
> Connect using a dial-up modem
>
> (and) Connect using a broadband connection that requires a username and
> password
>
> These are the 2 choices I need. Unfortunately, I've been unable to secure
> a
> response from Microsoft about this situation for the last 36 hours so I'm
> not sure how to get my connections back. Can anyone help?
>
>

Nick Cellino
07-09-2005, 11:55 PM
Thank you so much, Ramesh. You're a lifesaver. I used the workaround
mentioned in the article you provided and now that problem is solved.

Nick

"Ramesh, MS-MVP" <ramesh@online.mvps.org> wrote in message
news:ePZE$Z0ZFHA.1384@TK2MSFTNGP09.phx.gbl...
> Hi Nick,
>
> You Cannot Create a Network Connection After You Restore Windows XP
> http://support.microsoft.com/?kbid=329441
>
> Dial-up Modem or PPPoE Option in New Connection Wizard Is Unavailable
> http://support.microsoft.com/?kbid=320558
>
> --
> Ramesh, Microsoft MVP
> Windows XP Shell/User
> http://windowsxp.mvps.org
>
>
> "Nick Cellino" <mechanic123@mindspring.com> wrote in message
> news:OL5GoU0ZFHA.2756@tk2msftngp13.phx.gbl...
> > To solve a CD-ROM problem, Microsoft E-mail Tech Support instructed me
to
> > repair my XP installation by booting from the XP CD-ROM. After the
> > installation completed, the problem I was trying to solve still existed
> > and
> > I had an additional problem which didn't exist before...My DSL and
dial-up
> > connections were gone and I couldn't reestablish them because,
> > in the New Connection Wizard, the first 2 choices are grayed out so I
> > can't
> > select them. These choices are:
> >
> > Connect using a dial-up modem
> >
> > (and) Connect using a broadband connection that requires a username and
> > password
> >
> > These are the 2 choices I need. Unfortunately, I've been unable to
secure
> > a
> > response from Microsoft about this situation for the last 36 hours so
I'm
> > not sure how to get my connections back. Can anyone help?
> >
> >
>

Ramesh, MS-MVP
07-09-2005, 11:55 PM
You're welcome Nick!

--
Ramesh, Microsoft MVP
Windows XP Shell/User
http://windowsxp.mvps.org


"Nick Cellino" <mechanic123@mindspring.com> wrote in message
news:u8mIl20ZFHA.2420@TK2MSFTNGP12.phx.gbl...
> Thank you so much, Ramesh. You're a lifesaver. I used the workaround
> mentioned in the article you provided and now that problem is solved.
>
> Nick
>
> "Ramesh, MS-MVP" <ramesh@online.mvps.org> wrote in message
> news:ePZE$Z0ZFHA.1384@TK2MSFTNGP09.phx.gbl...
>> Hi Nick,
>>
>> You Cannot Create a Network Connection After You Restore Windows XP
>> http://support.microsoft.com/?kbid=329441
>>
>> Dial-up Modem or PPPoE Option in New Connection Wizard Is Unavailable
>> http://support.microsoft.com/?kbid=320558
>>
>> --
>> Ramesh, Microsoft MVP
>> Windows XP Shell/User
>> http://windowsxp.mvps.org
>>
<snip>


Grayed out selections in the New Connection Wizard