Error: 0x80090016



Tim Brown
07-09-2005, 11:54 PM
We have a remote user who is trying to install a computer certificate to
enable a VPN connection on her PC but she gets the following error message:

Unable to install the certificate:

Please verify that your CSP supports any settings you have made and that
your input is valid.

Error: 0x80090016

She is using WXP Home Edition

If you require more information please let me know

CWatters
07-09-2005, 11:54 PM
"Tim Brown" <technet@ids.ac.uk> wrote in message
news:OhH25$rZFHA.3852@TK2MSFTNGP10.phx.gbl...
> We have a remote user who is trying to install a computer certificate to
> enable a VPN connection on her PC but she gets the following error
message:
>
> Unable to install the certificate:
>
> Please verify that your CSP supports any settings you have made and that
> your input is valid.
>
> Error: 0x80090016


Google found this but not sure if it's going to help..
http://www.win-it-max.com/detail-2402417.html

Jason Tan
07-09-2005, 11:55 PM
Hi Tim,

Thanks for posting!

I understand that the client Windows XP Home cannot install certificate to
enable a VPN connection. If I have misunderstood your concerns, please feel
free to let me know.

Based on my research, it could be related to the permission of following
folder.

C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\
C:\Documents and Settings\All Users\Application
Data\Microsoft\Crypto\RSA\S-1-5-18
C:\Documents and Settings\All Users\Application
Data\Microsoft\Crypto\RSA\MachineKeys

(C: is assumed to be the system partition)

Please confirm that System and Administrators have full control over the
above key and all sub keys. If not, I recommend you reset permissions with
Xcacls.vbs and try again.

For more detailed information about Xcacls.vbs, please refer to the
following article:
How to use Xcacls.vbs to modify NTFS permissions
http://support.microsoft.com/default.aspx?scid=kb;en-us;825751

Hope the information helps. If there is anything that is unclear, please
feel free to let me know.

Thanks & Regards,

Jason Tan

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security

=====================================================

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.

=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| From: "Tim Brown" <technet@ids.ac.uk>
| Subject: Error: 0x80090016
| Date: Wed, 1 Jun 2005 16:36:17 +0100
| Lines: 17
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
| X-RFC2646: Format=Flowed; Original
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
| Message-ID: <OhH25$rZFHA.3852@TK2MSFTNGP10.phx.gbl>
| Newsgroups: microsoft.public.windowsxp.general
| NNTP-Posting-Host: idsnat.ids.ac.uk 139.184.194.221
| Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP10.phx.gbl
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windowsxp.general:399825
| X-Tomcat-NG: microsoft.public.windowsxp.general
|
| We have a remote user who is trying to install a computer certificate to
| enable a VPN connection on her PC but she gets the following error
message:
|
| Unable to install the certificate:
|
| Please verify that your CSP supports any settings you have made and that
| your input is valid.
|
| Error: 0x80090016
|
| She is using WXP Home Edition
|
| If you require more information please let me know
|
|
|
|
|

Tim Brown
07-09-2005, 11:56 PM
I have asked the user to look for the machinekeys folder but she can only
find C:\WINDOWS\SYSTEM32\Microsoft\Crypto\RSA. Is this correct? She does
not log on to a network so therefore she does not have a profile so I
presume this is correct. Will the certificate want to install to a profile
path?

"Jason Tan (MSFT)" <v-jasont@online.microsoft.com> wrote in message
news:xRs8vUzZFHA.388@TK2MSFTNGXA01.phx.gbl...
> Hi Tim,
>
> Thanks for posting!
>
> I understand that the client Windows XP Home cannot install certificate to
> enable a VPN connection. If I have misunderstood your concerns, please
> feel
> free to let me know.
>
> Based on my research, it could be related to the permission of following
> folder.
>
> C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\
> C:\Documents and Settings\All Users\Application
> Data\Microsoft\Crypto\RSA\S-1-5-18
> C:\Documents and Settings\All Users\Application
> Data\Microsoft\Crypto\RSA\MachineKeys
>
> (C: is assumed to be the system partition)
>
> Please confirm that System and Administrators have full control over the
> above key and all sub keys. If not, I recommend you reset permissions with
> Xcacls.vbs and try again.
>
> For more detailed information about Xcacls.vbs, please refer to the
> following article:
> How to use Xcacls.vbs to modify NTFS permissions
> http://support.microsoft.com/default.aspx?scid=kb;en-us;825751
>
> Hope the information helps. If there is anything that is unclear, please
> feel free to let me know.
>
> Thanks & Regards,
>
> Jason Tan
>
> Microsoft Online Partner Support
> Get Secure! - www.microsoft.com/security
>
> =====================================================
>
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
>
> =====================================================
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
>
> --------------------
> | From: "Tim Brown" <technet@ids.ac.uk>
> | Subject: Error: 0x80090016
> | Date: Wed, 1 Jun 2005 16:36:17 +0100
> | Lines: 17
> | X-Priority: 3
> | X-MSMail-Priority: Normal
> | X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
> | X-RFC2646: Format=Flowed; Original
> | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
> | Message-ID: <OhH25$rZFHA.3852@TK2MSFTNGP10.phx.gbl>
> | Newsgroups: microsoft.public.windowsxp.general
> | NNTP-Posting-Host: idsnat.ids.ac.uk 139.184.194.221
> | Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP10.phx.gbl
> | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windowsxp.general:399825
> | X-Tomcat-NG: microsoft.public.windowsxp.general
> |
> | We have a remote user who is trying to install a computer certificate to
> | enable a VPN connection on her PC but she gets the following error
> message:
> |
> | Unable to install the certificate:
> |
> | Please verify that your CSP supports any settings you have made and that
> | your input is valid.
> |
> | Error: 0x80090016
> |
> | She is using WXP Home Edition
> |
> | If you require more information please let me know
> |
> |
> |
> |
> |
>

Jason Tan
07-09-2005, 11:57 PM
Hi Tim,

Thanks for update soon!

Yes, the certificate may want to install to a profile path. The
C:\Documents and Settings\All Users\Application Data folder is a hidden
folder. Please help your user know how to display them as the following:

--Click Tools menu->Click Folder Options tab->Click View tab->select Show
hidden files and folders.

If there is anything that is unclear, please feel free to let me know.

Thanks & Regards,

Jason Tan

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security

=====================================================

When responding to posts, please "Reply to Group" via your newsreader so
that others may learn and benefit from your issue.

=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.



--------------------
| From: "Tim Brown" <technet@ids.ac.uk>
| References: <OhH25$rZFHA.3852@TK2MSFTNGP10.phx.gbl>
<xRs8vUzZFHA.388@TK2MSFTNGXA01.phx.gbl>
| Subject: Re: Error: 0x80090016
| Date: Thu, 2 Jun 2005 14:17:38 +0100
| Lines: 95
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
| X-RFC2646: Format=Flowed; Original
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
| Message-ID: <#a5QHX3ZFHA.2940@tk2msftngp13.phx.gbl>
| Newsgroups: microsoft.public.windowsxp.general
| NNTP-Posting-Host: idsnat.ids.ac.uk 139.184.194.221
| Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!tk2msftngp13.phx.gbl
| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windowsxp.general:400387
| X-Tomcat-NG: microsoft.public.windowsxp.general
|
| I have asked the user to look for the machinekeys folder but she can only
| find C:\WINDOWS\SYSTEM32\Microsoft\Crypto\RSA. Is this correct? She
does
| not log on to a network so therefore she does not have a profile so I
| presume this is correct. Will the certificate want to install to a
profile
| path?
|
| "Jason Tan (MSFT)" <v-jasont@online.microsoft.com> wrote in message
| news:xRs8vUzZFHA.388@TK2MSFTNGXA01.phx.gbl...
| > Hi Tim,
| >
| > Thanks for posting!
| >
| > I understand that the client Windows XP Home cannot install certificate
to
| > enable a VPN connection. If I have misunderstood your concerns, please
| > feel
| > free to let me know.
| >
| > Based on my research, it could be related to the permission of following
| > folder.
| >
| > C:\Documents and Settings\All Users\Application Data\Microsoft\Crypto\
| > C:\Documents and Settings\All Users\Application
| > Data\Microsoft\Crypto\RSA\S-1-5-18
| > C:\Documents and Settings\All Users\Application
| > Data\Microsoft\Crypto\RSA\MachineKeys
| >
| > (C: is assumed to be the system partition)
| >
| > Please confirm that System and Administrators have full control over the
| > above key and all sub keys. If not, I recommend you reset permissions
with
| > Xcacls.vbs and try again.
| >
| > For more detailed information about Xcacls.vbs, please refer to the
| > following article:
| > How to use Xcacls.vbs to modify NTFS permissions
| > http://support.microsoft.com/default.aspx?scid=kb;en-us;825751
| >
| > Hope the information helps. If there is anything that is unclear, please
| > feel free to let me know.
| >
| > Thanks & Regards,
| >
| > Jason Tan
| >
| > Microsoft Online Partner Support
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| >
| > When responding to posts, please "Reply to Group" via your newsreader so
| > that others may learn and benefit from your issue.
| >
| > =====================================================
| > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| >
| > --------------------
| > | From: "Tim Brown" <technet@ids.ac.uk>
| > | Subject: Error: 0x80090016
| > | Date: Wed, 1 Jun 2005 16:36:17 +0100
| > | Lines: 17
| > | X-Priority: 3
| > | X-MSMail-Priority: Normal
| > | X-Newsreader: Microsoft Outlook Express 6.00.2900.2180
| > | X-RFC2646: Format=Flowed; Original
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180
| > | Message-ID: <OhH25$rZFHA.3852@TK2MSFTNGP10.phx.gbl>
| > | Newsgroups: microsoft.public.windowsxp.general
| > | NNTP-Posting-Host: idsnat.ids.ac.uk 139.184.194.221
| > | Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP10.phx.gbl
| > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windowsxp.general:399825
| > | X-Tomcat-NG: microsoft.public.windowsxp.general
| > |
| > | We have a remote user who is trying to install a computer certificate
to
| > | enable a VPN connection on her PC but she gets the following error
| > message:
| > |
| > | Unable to install the certificate:
| > |
| > | Please verify that your CSP supports any settings you have made and
that
| > | your input is valid.
| > |
| > | Error: 0x80090016
| > |
| > | She is using WXP Home Edition
| > |
| > | If you require more information please let me know
| > |
| > |
| > |
| > |
| > |
| >
|
|
|

ultra_classic
07-10-2005, 12:02 AM
"technet1" wrote:
> We have a remote user who is trying to install a computer
> certificate to
> enable a VPN connection on her PC but she gets the following
> error message:
>
> Unable to install the certificate:
>
> Please verify that your CSP supports any settings you have
> made and that
> your input is valid.
>
> Error: 0x80090016
>
> She is using WXP Home Edition
>
> If you require more information please let me know

Tim Brown,
This is what MS has on Error 0x80090016

http://support.microsoft.com/default.aspx?scid=kb;en-us;246183

Not sure if it will help...Iíll keep looking.
ultra_classic

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Error: 0x80090016