D:/ & E:/ drives not recognizing anything



caps
07-10-2005, 12:53 AM
hello,
when i insert any type of disc, cd,dvd, software, my optical drives both d
and e do not recognize anything in there. i go to my computer and click on
both the drives but is say please insert a disc. the device manager said both
are working properly. any advice on how to get these drives back to work
again... thanks for your help.

Thorsten Matzner
07-10-2005, 12:54 AM
"caps" <caps@discussions.microsoft.com> wrote:

>when i insert any type of disc, cd,dvd, software, my optical drives both d
>and e do not recognize anything in there.

Start here: "How to Troubleshoot Issues with Reading CD, CD-R, CD-RW,
and DVD Discs" (http://support.microsoft.com/?kbid=321641).

--
(tm)
ICQ: 192649233

Rock
07-10-2005, 12:55 AM
caps wrote:

> hello,
> when i insert any type of disc, cd,dvd, software, my optical drives both d
> and e do not recognize anything in there. i go to my computer and click on
> both the drives but is say please insert a disc. the device manager said both
> are working properly. any advice on how to get these drives back to work
> again... thanks for your help.

Try running this file: www.aumha.org/downloads/cdgone.zip

You might need to reinstall any CD burning software you do have.

--
Rock
MS MVP Windows - Shell/User


D:/ & E:/ drives not recognizing anything