Phone/Fax separation



Frog2000
07-10-2005, 12:50 AM
I have installed a Duet (Australian Telstra Product)) system telephone line
which means that 2 telephone numbers ring on the same telephone but with
different rings. I understand that the FAX line rings using a DR7 Ringtone
while the telephone line rings with a 'normal' telephone ring.
I have connected the computer to the telephone using the auxilary port from
the telephone and all works correctly.
My problem is only with receiving faxes. The computer answers automatically
correctly no matter which ring tone is being sent. I only want it to answer
the DR7 ring tone. Is there any setting in Fax Console which allows for
this?. I'm told that winfax used to be able to do this but winfax is not
available for XP?. Can I configure the modem (SwanSmart V90 56K) to
distinuish the ringtone prior to answering?
It's okay when I am sitting at my desk but no good for unattended use.
Anyone managed to find a way around this yet or is there a fix that I don't
know about. Any help greatfully appreciated.

Pegasus \(MVP\)
07-10-2005, 12:50 AM
"Frog2000" <Frog2000@discussions.microsoft.com> wrote in message
news:C42A47D6-01FE-4E61-8CBA-322DCBABE7F8@microsoft.com...
> I have installed a Duet (Australian Telstra Product)) system telephone
line
> which means that 2 telephone numbers ring on the same telephone but with
> different rings. I understand that the FAX line rings using a DR7 Ringtone
> while the telephone line rings with a 'normal' telephone ring.
> I have connected the computer to the telephone using the auxilary port
from
> the telephone and all works correctly.
> My problem is only with receiving faxes. The computer answers
automatically
> correctly no matter which ring tone is being sent. I only want it to
answer
> the DR7 ring tone. Is there any setting in Fax Console which allows for
> this?. I'm told that winfax used to be able to do this but winfax is not
> available for XP?. Can I configure the modem (SwanSmart V90 56K) to
> distinuish the ringtone prior to answering?
> It's okay when I am sitting at my desk but no good for unattended use.
> Anyone managed to find a way around this yet or is there a fix that I
don't
> know about. Any help greatfully appreciated.

I don't know the answer to your question but there is a very cost-effective
work-around: Rather than receiving your faxes directly, you pay an external
company from A$8.80 per month to receive all your faxes and forward them
to you as a .tif file by EMail. In many cases this is more cost effective
than
maintaining a fax line. Furthermore, you never run out of fax paper!

Don Schmidt
07-10-2005, 12:51 AM
I use a single phone line for my DSL, tel voice calls (out going and
incoming) and for FAXing, out going and incoming.

To automatically separate the voice calls from the FAX calls I have a
CommShare autoswitch. What this does is answers the incoming call, providing
a pseudo ringing sound to the caller, looks for the presence or absence of a
FAX tone and switches the call to an outgoing port of either the FAX machine
(my computer with FAX software) or to my phone.

The use of a CommShare switch has one fault, ALL calls are interpreted as
being answered by the phone company equipment thus an unanswered call (you
don't pick up the receiver on a voice call) is billed to the caller of a
long distance call. When a voice call comes in, the CommShare answers the
call by going off hook, sends a pseudo ringing sound to the caller, sends
ringing current to your phone causing the bell to ring and waits until you
take your phone off hook. If you aren't available or don't answer the call
it continues to ring until the caller hangs up. But, the CommShare went off
hook during the call and therefore to the phone company it was a completed
call.

There is more than one autoswitch brands but CommShare is at:

http://www.command-comm.com/


P.S. I refer to the switch as CommShare, it was the brand name when I bought
mine some ten years ago. The new name is CommSwitch.
And, you can also add an answering machine if you so wish.

--
Don
Vancouver, USA


"Frog2000" <Frog2000@discussions.microsoft.com> wrote in message
news:C42A47D6-01FE-4E61-8CBA-322DCBABE7F8@microsoft.com...
>I have installed a Duet (Australian Telstra Product)) system telephone line
> which means that 2 telephone numbers ring on the same telephone but with
> different rings. I understand that the FAX line rings using a DR7 Ringtone
> while the telephone line rings with a 'normal' telephone ring.
> I have connected the computer to the telephone using the auxilary port
> from
> the telephone and all works correctly.
> My problem is only with receiving faxes. The computer answers
> automatically
> correctly no matter which ring tone is being sent. I only want it to
> answer
> the DR7 ring tone. Is there any setting in Fax Console which allows for
> this?. I'm told that winfax used to be able to do this but winfax is not
> available for XP?. Can I configure the modem (SwanSmart V90 56K) to
> distinuish the ringtone prior to answering?
> It's okay when I am sitting at my desk but no good for unattended use.
> Anyone managed to find a way around this yet or is there a fix that I
> don't
> know about. Any help greatfully appreciated.

Richard Urban
07-10-2005, 12:51 AM
Winfax 10.02 and later work fine with Windows XP. I use Winfax on my main
computer.

--
Regards,

Richard Urban

aka Crusty (-: Old B@stard :-)

If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!


"Frog2000" <Frog2000@discussions.microsoft.com> wrote in message
news:C42A47D6-01FE-4E61-8CBA-322DCBABE7F8@microsoft.com...
>I have installed a Duet (Australian Telstra Product)) system telephone line
> which means that 2 telephone numbers ring on the same telephone but with
> different rings. I understand that the FAX line rings using a DR7 Ringtone
> while the telephone line rings with a 'normal' telephone ring.
> I have connected the computer to the telephone using the auxilary port
> from
> the telephone and all works correctly.
> My problem is only with receiving faxes. The computer answers
> automatically
> correctly no matter which ring tone is being sent. I only want it to
> answer
> the DR7 ring tone. Is there any setting in Fax Console which allows for
> this?. I'm told that winfax used to be able to do this but winfax is not
> available for XP?. Can I configure the modem (SwanSmart V90 56K) to
> distinuish the ringtone prior to answering?
> It's okay when I am sitting at my desk but no good for unattended use.
> Anyone managed to find a way around this yet or is there a fix that I
> don't
> know about. Any help greatfully appreciated.

Yves Leclerc
07-10-2005, 12:51 AM
It seems that "distictive ring" features in XP (allows different rings to
"route" voice, fax and data) have been removed. Unless your modem driver
provides this, you will need to locate a external communication sharing box.


"Frog2000" <Frog2000@discussions.microsoft.com> wrote in message
news:C42A47D6-01FE-4E61-8CBA-322DCBABE7F8@microsoft.com...
>I have installed a Duet (Australian Telstra Product)) system telephone line
> which means that 2 telephone numbers ring on the same telephone but with
> different rings. I understand that the FAX line rings using a DR7 Ringtone
> while the telephone line rings with a 'normal' telephone ring.
> I have connected the computer to the telephone using the auxilary port
> from
> the telephone and all works correctly.
> My problem is only with receiving faxes. The computer answers
> automatically
> correctly no matter which ring tone is being sent. I only want it to
> answer
> the DR7 ring tone. Is there any setting in Fax Console which allows for
> this?. I'm told that winfax used to be able to do this but winfax is not
> available for XP?. Can I configure the modem (SwanSmart V90 56K) to
> distinuish the ringtone prior to answering?
> It's okay when I am sitting at my desk but no good for unattended use.
> Anyone managed to find a way around this yet or is there a fix that I
> don't
> know about. Any help greatfully appreciated.


Phone/Fax separation