Problems with IE using XP



PaulT
07-09-2005, 11:49 PM
I've tried everything from shuting down everything not needed at boot up,
isabling DEP and doing a repair install of XP on this month old Dell 8400
but still getting IE errors and shutdowns of IE.. I really would like to
find the problem without having to do a fresh install of XP.. any ideas what
the problem could be, below is the error file saved from a IE shutdown..


An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at
PC=0x20027
Function=[Unknown.]
Library=(N/A)

NOTE: We are unable to locate the function name symbol for the error
just occurred. Please refer to release documentation for possible
reason and solutions.


Current Java thread:
at sun.awt.windows.WListPeer.delItems(Native Method)
at java.awt.List.delItems(Unknown Source)
- locked <0x113db8c0> (a java.awt.List)
at java.awt.List.delItem(Unknown Source)
at java.awt.List.remove(Unknown Source)
at java.awt.List.remove(Unknown Source)
- locked <0x113db8c0> (a java.awt.List)
at com.webcamnow.videochat.o.f(Unknown Source)
at com.webcamnow.videochat.b.g(Unknown Source)
at com.webcamnow.videochat.g.run(Unknown Source)

Dynamic libraries:
0x00400000 - 0x00419000 C:\Program Files\Internet Explorer\IEXPLORE.EXE
0x7C900000 - 0x7C9B0000 C:\WINDOWS\system32\ntdll.dll
0x7C800000 - 0x7C8F4000 C:\WINDOWS\system32\kernel32.dll
0x77C10000 - 0x77C68000 C:\WINDOWS\system32\msvcrt.dll
0x77D40000 - 0x77DD0000 C:\WINDOWS\system32\USER32.dll
0x77F10000 - 0x77F56000 C:\WINDOWS\system32\GDI32.dll
0x77F60000 - 0x77FD6000 C:\WINDOWS\system32\SHLWAPI.dll
0x77DD0000 - 0x77E6B000 C:\WINDOWS\system32\ADVAPI32.dll
0x77E70000 - 0x77F01000 C:\WINDOWS\system32\RPCRT4.dll
0x77760000 - 0x778CC000 C:\WINDOWS\system32\SHDOCVW.dll
0x77A80000 - 0x77B14000 C:\WINDOWS\system32\CRYPT32.dll
0x77B20000 - 0x77B32000 C:\WINDOWS\system32\MSASN1.dll
0x754D0000 - 0x75550000 C:\WINDOWS\system32\CRYPTUI.dll
0x76C30000 - 0x76C5E000 C:\WINDOWS\system32\WINTRUST.dll
0x76C90000 - 0x76CB8000 C:\WINDOWS\system32\IMAGEHLP.dll
0x77120000 - 0x771AC000 C:\WINDOWS\system32\OLEAUT32.dll
0x774E0000 - 0x7761D000 C:\WINDOWS\system32\ole32.dll
0x5B860000 - 0x5B8B4000 C:\WINDOWS\system32\NETAPI32.dll
0x771B0000 - 0x77256000 C:\WINDOWS\system32\WININET.dll
0x76F60000 - 0x76F8C000 C:\WINDOWS\system32\WLDAP32.dll
0x77C00000 - 0x77C08000 C:\WINDOWS\system32\VERSION.dll
0x5CB70000 - 0x5CB96000 C:\WINDOWS\system32\ShimEng.dll
0x6F880000 - 0x6FA4A000 C:\WINDOWS\AppPatch\AcGenral.DLL
0x76B40000 - 0x76B6D000 C:\WINDOWS\system32\WINMM.dll
0x77BE0000 - 0x77BF5000 C:\WINDOWS\system32\MSACM32.dll
0x7C9C0000 - 0x7D1D4000 C:\WINDOWS\system32\SHELL32.dll
0x769C0000 - 0x76A73000 C:\WINDOWS\system32\USERENV.dll
0x5AD70000 - 0x5ADA8000 C:\WINDOWS\system32\UxTheme.dll
0x773D0000 - 0x774D2000
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll
0x5D090000 - 0x5D127000 C:\WINDOWS\system32\comctl32.dll
0x75F80000 - 0x7607C000 C:\WINDOWS\system32\BROWSEUI.dll
0x20000000 - 0x20012000 C:\WINDOWS\system32\browselc.dll
0x77B40000 - 0x77B62000 C:\WINDOWS\system32\appHelp.dll
0x76FD0000 - 0x7704F000 C:\WINDOWS\system32\CLBCATQ.DLL
0x77050000 - 0x77115000 C:\WINDOWS\system32\COMRes.dll
0x77260000 - 0x772FE000 C:\WINDOWS\system32\urlmon.dll
0x77FE0000 - 0x77FF1000 C:\WINDOWS\system32\Secur32.dll
0x77A20000 - 0x77A74000 C:\WINDOWS\System32\cscui.dll
0x76600000 - 0x7661D000 C:\WINDOWS\System32\CSCDLL.dll
0x77920000 - 0x77A13000 C:\WINDOWS\system32\SETUPAPI.dll
0x01060000 - 0x010E8000 C:\WINDOWS\system32\shdoclc.dll
0x012A0000 - 0x01565000 C:\WINDOWS\system32\xpsp2res.dll
0x75CF0000 - 0x75D81000 C:\WINDOWS\system32\mlang.dll
0x71AD0000 - 0x71AD9000 C:\WINDOWS\system32\wsock32.dll
0x71AB0000 - 0x71AC7000 C:\WINDOWS\system32\WS2_32.dll
0x71AA0000 - 0x71AA8000 C:\WINDOWS\system32\WS2HELP.dll
0x71A50000 - 0x71A8F000 C:\WINDOWS\system32\mswsock.dll
0x662B0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
0x71A90000 - 0x71A98000 C:\WINDOWS\System32\wshtcpip.dll
0x76EE0000 - 0x76F1C000 C:\WINDOWS\system32\RASAPI32.DLL
0x76E90000 - 0x76EA2000 C:\WINDOWS\system32\rasman.dll
0x76EB0000 - 0x76EDF000 C:\WINDOWS\system32\TAPI32.dll
0x76E80000 - 0x76E8E000 C:\WINDOWS\system32\rtutils.dll
0x77C70000 - 0x77C93000 C:\WINDOWS\system32\msv1_0.dll
0x76D60000 - 0x76D79000 C:\WINDOWS\system32\iphlpapi.dll
0x722B0000 - 0x722B5000 C:\WINDOWS\system32\sensapi.dll
0x745E0000 - 0x748A6000 C:\WINDOWS\system32\msi.dll
0x75E90000 - 0x75F40000 C:\WINDOWS\system32\SXS.DLL
0x10000000 - 0x10008000 C:\Program Files\Net Nanny\HOOKPROC.dll
0x72830000 - 0x7292E000 C:\WINDOWS\system32\MFC42u.DLL
0x01A90000 - 0x01AB0000 C:\Program Files\Net Nanny\WSOCKHK.DLL
0x01AB0000 - 0x01AC9000 C:\WINDOWS\system32\EngRes.dll
0x01AD0000 - 0x01AE7000 C:\WINDOWS\system32\NNComm.dll
0x76080000 - 0x760E5000 C:\WINDOWS\system32\MSVCP60.dll
0x76F20000 - 0x76F47000 C:\WINDOWS\system32\DNSAPI.dll
0x76FC0000 - 0x76FC6000 C:\WINDOWS\system32\rasadhlp.dll
0x01BF0000 - 0x01C0C000 c:\progra~1\mcafee.com\vso\McVSSkt.dll
0x7D4A0000 - 0x7D785000 C:\WINDOWS\system32\mshtml.dll
0x01C20000 - 0x01C47000 C:\WINDOWS\system32\msls31.dll
0x02170000 - 0x0219A000 C:\WINDOWS\system32\msimtf.dll
0x021A0000 - 0x021EB000 C:\WINDOWS\system32\MSCTF.dll
0x76390000 - 0x763AD000 C:\WINDOWS\system32\IMM32.DLL
0x32520000 - 0x32532000 C:\Program Files\Microsoft
Office\Office10\msohev.dll
0x75C50000 - 0x75CBE000 C:\WINDOWS\system32\jscript.dll
0x02DC0000 - 0x02F67000 C:\WINDOWS\system32\macromed\flash\Flash.ocx
0x763B0000 - 0x763F9000 C:\WINDOWS\system32\comdlg32.dll
0x72D20000 - 0x72D29000 C:\WINDOWS\system32\wdmaud.drv
0x72D10000 - 0x72D18000 C:\WINDOWS\system32\msacm32.drv
0x77BD0000 - 0x77BD7000 C:\WINDOWS\system32\midimap.dll
0x66E50000 - 0x66E90000 C:\WINDOWS\system32\iepeers.dll
0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV
0x6D430000 - 0x6D43A000 C:\WINDOWS\system32\ddrawex.dll
0x73760000 - 0x737A9000 C:\WINDOWS\system32\DDRAW.dll
0x73BC0000 - 0x73BC6000 C:\WINDOWS\system32\DCIMAN32.dll
0x76200000 - 0x76271000 C:\WINDOWS\system32\mshtmled.dll
0x71D40000 - 0x71D5C000 C:\WINDOWS\system32\actxprxy.dll
0x6D440000 - 0x6D450000 C:\Program
Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
0x5EDD0000 - 0x5EDE7000 C:\WINDOWS\system32\OLEPRO32.DLL
0x6D310000 - 0x6D327000 C:\Program Files\Java\j2re1.4.2_03\bin\jpiexp32.dll
0x76FB0000 - 0x76FB8000 C:\WINDOWS\System32\winrnr.dll
0x6D380000 - 0x6D398000 C:\Program Files\Java\j2re1.4.2_03\bin\jpishare.dll
0x08000000 - 0x08138000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\client\jvm.dll
0x03880000 - 0x03887000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\hpi.dll
0x042D0000 - 0x042DE000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\verify.dll
0x042E0000 - 0x042F9000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\java.dll
0x04300000 - 0x0430D000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\zip.dll
0x06B50000 - 0x06C5F000 C:\Program Files\Java\j2re1.4.2_03\bin\awt.dll
0x06C60000 - 0x06CB0000 C:\Program
Files\Java\j2re1.4.2_03\bin\fontmanager.dll
0x73940000 - 0x73A10000 C:\WINDOWS\system32\D3DIM700.DLL
0x6D2F0000 - 0x6D304000 C:\Program Files\Java\j2re1.4.2_03\bin\jpicom32.dll
0x07EC0000 - 0x07ECF000 C:\Program Files\Java\j2re1.4.2_03\bin\net.dll
0x07CC0000 - 0x07CE2000 C:\Program Files\Java\j2re1.4.2_03\bin\dcpr.dll
0x74E30000 - 0x74E9C000 C:\WINDOWS\system32\RICHED20.DLL
0x07D10000 - 0x07D2E000 C:\Program Files\Java\j2re1.4.2_03\bin\jpeg.dll
0x59A60000 - 0x59B01000 C:\WINDOWS\system32\DBGHELP.dll
0x76BF0000 - 0x76BFB000 C:\WINDOWS\system32\PSAPI.DLL

Heap at VM Abort:
Heap
def new generation total 3072K, used 789K [0x10010000, 0x10360000,
0x10770000)
eden space 2752K, 25% used [0x10010000, 0x100bcab0, 0x102c0000)
from space 320K, 31% used [0x10310000, 0x10328d28, 0x10360000)
to space 320K, 0% used [0x102c0000, 0x102c0000, 0x10310000)
tenured generation total 39656K, used 24391K [0x10770000, 0x12e2a000,
0x16010000)
the space 39656K, 61% used [0x10770000, 0x11f41d38, 0x11f41e00,
0x12e2a000)
compacting perm gen total 5376K, used 5178K [0x16010000, 0x16550000,
0x1a010000)
the space 5376K, 96% used [0x16010000, 0x1651ebc8, 0x1651ec00,
0x16550000)

Local Time = Sun May 29 11:19:40 2005
Elapsed Time = 106
#
# The exception above was detected in native code outside the VM
#
# Java VM: Java HotSpot(TM) Client VM (1.4.2_03-b02 mixed mode)
#

Wesley Vogel
07-09-2005, 11:50 PM
This error refers to Java.
An unexpected exception has been detected in native code outside the VM

Try uninstalling Java and reinstalling.

Or just uninstall Java and do not reinstall.

I have *no* Java on my machine.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In news:e4d4pNGZFHA.1148@tk2msftngp13.phx.gbl,
PaulT <Yahoo@yahoo.com> hunted and pecked:
> I've tried everything from shuting down everything not needed at boot up,
> isabling DEP and doing a repair install of XP on this month old Dell 8400
> but still getting IE errors and shutdowns of IE.. I really would like to
> find the problem without having to do a fresh install of XP.. any ideas
> what the problem could be, below is the error file saved from a IE
> shutdown..
>
>
> An unexpected exception has been detected in native code outside the VM.
> Unexpected Signal : EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at
> PC=0x20027
> Function=[Unknown.]
> Library=(N/A)
>
> NOTE: We are unable to locate the function name symbol for the error
> just occurred. Please refer to release documentation for possible
> reason and solutions.
>
>
> Current Java thread:
> at sun.awt.windows.WListPeer.delItems(Native Method)
> at java.awt.List.delItems(Unknown Source)
> - locked <0x113db8c0> (a java.awt.List)
> at java.awt.List.delItem(Unknown Source)
> at java.awt.List.remove(Unknown Source)
> at java.awt.List.remove(Unknown Source)
> - locked <0x113db8c0> (a java.awt.List)
> at com.webcamnow.videochat.o.f(Unknown Source)
> at com.webcamnow.videochat.b.g(Unknown Source)
> at com.webcamnow.videochat.g.run(Unknown Source)
>
> Dynamic libraries:
> 0x00400000 - 0x00419000 C:\Program Files\Internet Explorer\IEXPLORE.EXE
> 0x7C900000 - 0x7C9B0000 C:\WINDOWS\system32\ntdll.dll
> 0x7C800000 - 0x7C8F4000 C:\WINDOWS\system32\kernel32.dll
> 0x77C10000 - 0x77C68000 C:\WINDOWS\system32\msvcrt.dll
> 0x77D40000 - 0x77DD0000 C:\WINDOWS\system32\USER32.dll
> 0x77F10000 - 0x77F56000 C:\WINDOWS\system32\GDI32.dll
> 0x77F60000 - 0x77FD6000 C:\WINDOWS\system32\SHLWAPI.dll
> 0x77DD0000 - 0x77E6B000 C:\WINDOWS\system32\ADVAPI32.dll
> 0x77E70000 - 0x77F01000 C:\WINDOWS\system32\RPCRT4.dll
> 0x77760000 - 0x778CC000 C:\WINDOWS\system32\SHDOCVW.dll
> 0x77A80000 - 0x77B14000 C:\WINDOWS\system32\CRYPT32.dll
> 0x77B20000 - 0x77B32000 C:\WINDOWS\system32\MSASN1.dll
> 0x754D0000 - 0x75550000 C:\WINDOWS\system32\CRYPTUI.dll
> 0x76C30000 - 0x76C5E000 C:\WINDOWS\system32\WINTRUST.dll
> 0x76C90000 - 0x76CB8000 C:\WINDOWS\system32\IMAGEHLP.dll
> 0x77120000 - 0x771AC000 C:\WINDOWS\system32\OLEAUT32.dll
> 0x774E0000 - 0x7761D000 C:\WINDOWS\system32\ole32.dll
> 0x5B860000 - 0x5B8B4000 C:\WINDOWS\system32\NETAPI32.dll
> 0x771B0000 - 0x77256000 C:\WINDOWS\system32\WININET.dll
> 0x76F60000 - 0x76F8C000 C:\WINDOWS\system32\WLDAP32.dll
> 0x77C00000 - 0x77C08000 C:\WINDOWS\system32\VERSION.dll
> 0x5CB70000 - 0x5CB96000 C:\WINDOWS\system32\ShimEng.dll
> 0x6F880000 - 0x6FA4A000 C:\WINDOWS\AppPatch\AcGenral.DLL
> 0x76B40000 - 0x76B6D000 C:\WINDOWS\system32\WINMM.dll
> 0x77BE0000 - 0x77BF5000 C:\WINDOWS\system32\MSACM32.dll
> 0x7C9C0000 - 0x7D1D4000 C:\WINDOWS\system32\SHELL32.dll
> 0x769C0000 - 0x76A73000 C:\WINDOWS\system32\USERENV.dll
> 0x5AD70000 - 0x5ADA8000 C:\WINDOWS\system32\UxTheme.dll
> 0x773D0000 - 0x774D2000
>
C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0
..2600.2180_x-ww_a84f1ff9\comctl32.dll
> 0x5D090000 - 0x5D127000 C:\WINDOWS\system32\comctl32.dll
> 0x75F80000 - 0x7607C000 C:\WINDOWS\system32\BROWSEUI.dll
> 0x20000000 - 0x20012000 C:\WINDOWS\system32\browselc.dll
> 0x77B40000 - 0x77B62000 C:\WINDOWS\system32\appHelp.dll
> 0x76FD0000 - 0x7704F000 C:\WINDOWS\system32\CLBCATQ.DLL
> 0x77050000 - 0x77115000 C:\WINDOWS\system32\COMRes.dll
> 0x77260000 - 0x772FE000 C:\WINDOWS\system32\urlmon.dll
> 0x77FE0000 - 0x77FF1000 C:\WINDOWS\system32\Secur32.dll
> 0x77A20000 - 0x77A74000 C:\WINDOWS\System32\cscui.dll
> 0x76600000 - 0x7661D000 C:\WINDOWS\System32\CSCDLL.dll
> 0x77920000 - 0x77A13000 C:\WINDOWS\system32\SETUPAPI.dll
> 0x01060000 - 0x010E8000 C:\WINDOWS\system32\shdoclc.dll
> 0x012A0000 - 0x01565000 C:\WINDOWS\system32\xpsp2res.dll
> 0x75CF0000 - 0x75D81000 C:\WINDOWS\system32\mlang.dll
> 0x71AD0000 - 0x71AD9000 C:\WINDOWS\system32\wsock32.dll
> 0x71AB0000 - 0x71AC7000 C:\WINDOWS\system32\WS2_32.dll
> 0x71AA0000 - 0x71AA8000 C:\WINDOWS\system32\WS2HELP.dll
> 0x71A50000 - 0x71A8F000 C:\WINDOWS\system32\mswsock.dll
> 0x662B0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
> 0x71A90000 - 0x71A98000 C:\WINDOWS\System32\wshtcpip.dll
> 0x76EE0000 - 0x76F1C000 C:\WINDOWS\system32\RASAPI32.DLL
> 0x76E90000 - 0x76EA2000 C:\WINDOWS\system32\rasman.dll
> 0x76EB0000 - 0x76EDF000 C:\WINDOWS\system32\TAPI32.dll
> 0x76E80000 - 0x76E8E000 C:\WINDOWS\system32\rtutils.dll
> 0x77C70000 - 0x77C93000 C:\WINDOWS\system32\msv1_0.dll
> 0x76D60000 - 0x76D79000 C:\WINDOWS\system32\iphlpapi.dll
> 0x722B0000 - 0x722B5000 C:\WINDOWS\system32\sensapi.dll
> 0x745E0000 - 0x748A6000 C:\WINDOWS\system32\msi.dll
> 0x75E90000 - 0x75F40000 C:\WINDOWS\system32\SXS.DLL
> 0x10000000 - 0x10008000 C:\Program Files\Net Nanny\HOOKPROC.dll
> 0x72830000 - 0x7292E000 C:\WINDOWS\system32\MFC42u.DLL
> 0x01A90000 - 0x01AB0000 C:\Program Files\Net Nanny\WSOCKHK.DLL
> 0x01AB0000 - 0x01AC9000 C:\WINDOWS\system32\EngRes.dll
> 0x01AD0000 - 0x01AE7000 C:\WINDOWS\system32\NNComm.dll
> 0x76080000 - 0x760E5000 C:\WINDOWS\system32\MSVCP60.dll
> 0x76F20000 - 0x76F47000 C:\WINDOWS\system32\DNSAPI.dll
> 0x76FC0000 - 0x76FC6000 C:\WINDOWS\system32\rasadhlp.dll
> 0x01BF0000 - 0x01C0C000 c:\progra~1\mcafee.com\vso\McVSSkt.dll
> 0x7D4A0000 - 0x7D785000 C:\WINDOWS\system32\mshtml.dll
> 0x01C20000 - 0x01C47000 C:\WINDOWS\system32\msls31.dll
> 0x02170000 - 0x0219A000 C:\WINDOWS\system32\msimtf.dll
> 0x021A0000 - 0x021EB000 C:\WINDOWS\system32\MSCTF.dll
> 0x76390000 - 0x763AD000 C:\WINDOWS\system32\IMM32.DLL
> 0x32520000 - 0x32532000 C:\Program Files\Microsoft
> Office\Office10\msohev.dll
> 0x75C50000 - 0x75CBE000 C:\WINDOWS\system32\jscript.dll
> 0x02DC0000 - 0x02F67000 C:\WINDOWS\system32\macromed\flash\Flash.ocx
> 0x763B0000 - 0x763F9000 C:\WINDOWS\system32\comdlg32.dll
> 0x72D20000 - 0x72D29000 C:\WINDOWS\system32\wdmaud.drv
> 0x72D10000 - 0x72D18000 C:\WINDOWS\system32\msacm32.drv
> 0x77BD0000 - 0x77BD7000 C:\WINDOWS\system32\midimap.dll
> 0x66E50000 - 0x66E90000 C:\WINDOWS\system32\iepeers.dll
> 0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV
> 0x6D430000 - 0x6D43A000 C:\WINDOWS\system32\ddrawex.dll
> 0x73760000 - 0x737A9000 C:\WINDOWS\system32\DDRAW.dll
> 0x73BC0000 - 0x73BC6000 C:\WINDOWS\system32\DCIMAN32.dll
> 0x76200000 - 0x76271000 C:\WINDOWS\system32\mshtmled.dll
> 0x71D40000 - 0x71D5C000 C:\WINDOWS\system32\actxprxy.dll
> 0x6D440000 - 0x6D450000 C:\Program
> Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
> 0x5EDD0000 - 0x5EDE7000 C:\WINDOWS\system32\OLEPRO32.DLL
> 0x6D310000 - 0x6D327000 C:\Program
> Files\Java\j2re1.4.2_03\bin\jpiexp32.dll 0x76FB0000 - 0x76FB8000
> C:\WINDOWS\System32\winrnr.dll 0x6D380000 - 0x6D398000 C:\Program
> Files\Java\j2re1.4.2_03\bin\jpishare.dll 0x08000000 - 0x08138000
> C:\PROGRA~1\Java\J2RE14~1.2_0\bin\client\jvm.dll 0x03880000 - 0x03887000
> C:\PROGRA~1\Java\J2RE14~1.2_0\bin\hpi.dll 0x042D0000 - 0x042DE000
> C:\PROGRA~1\Java\J2RE14~1.2_0\bin\verify.dll 0x042E0000 - 0x042F9000
> C:\PROGRA~1\Java\J2RE14~1.2_0\bin\java.dll 0x04300000 - 0x0430D000
> C:\PROGRA~1\Java\J2RE14~1.2_0\bin\zip.dll 0x06B50000 - 0x06C5F000
> C:\Program Files\Java\j2re1.4.2_03\bin\awt.dll 0x06C60000 - 0x06CB0000
> C:\Program Files\Java\j2re1.4.2_03\bin\fontmanager.dll
> 0x73940000 - 0x73A10000 C:\WINDOWS\system32\D3DIM700.DLL
> 0x6D2F0000 - 0x6D304000 C:\Program
> Files\Java\j2re1.4.2_03\bin\jpicom32.dll 0x07EC0000 - 0x07ECF000
> C:\Program Files\Java\j2re1.4.2_03\bin\net.dll 0x07CC0000 - 0x07CE2000
> C:\Program Files\Java\j2re1.4.2_03\bin\dcpr.dll 0x74E30000 - 0x74E9C000
> C:\WINDOWS\system32\RICHED20.DLL 0x07D10000 - 0x07D2E000 C:\Program
> Files\Java\j2re1.4.2_03\bin\jpeg.dll 0x59A60000 - 0x59B01000
> C:\WINDOWS\system32\DBGHELP.dll 0x76BF0000 - 0x76BFB000
> C:\WINDOWS\system32\PSAPI.DLL
>
> Heap at VM Abort:
> Heap
> def new generation total 3072K, used 789K [0x10010000, 0x10360000,
> 0x10770000)
> eden space 2752K, 25% used [0x10010000, 0x100bcab0, 0x102c0000)
> from space 320K, 31% used [0x10310000, 0x10328d28, 0x10360000)
> to space 320K, 0% used [0x102c0000, 0x102c0000, 0x10310000)
> tenured generation total 39656K, used 24391K [0x10770000, 0x12e2a000,
> 0x16010000)
> the space 39656K, 61% used [0x10770000, 0x11f41d38, 0x11f41e00,
> 0x12e2a000)
> compacting perm gen total 5376K, used 5178K [0x16010000, 0x16550000,
> 0x1a010000)
> the space 5376K, 96% used [0x16010000, 0x1651ebc8, 0x1651ec00,
> 0x16550000)
>
> Local Time = Sun May 29 11:19:40 2005
> Elapsed Time = 106
> #
> # The exception above was detected in native code outside the VM
> #
> # Java VM: Java HotSpot(TM) Client VM (1.4.2_03-b02 mixed mode)
> #

Unrepper
07-09-2005, 11:50 PM
"PaulT" wrote:

> I've tried everything from shuting down everything not needed at boot up,
> isabling DEP and doing a repair install of XP on this month old Dell 8400
> but still getting IE errors and shutdowns of IE.. I really would like to
> find the problem without having to do a fresh install of XP.. any ideas what
> the problem could be, below is the error file saved from a IE shutdown..
>
>
> An unexpected exception has been detected in native code outside the VM.
> Unexpected Signal : EXCEPTION_ACCESS_VIOLATION (0xc0000005) occurred at
> PC=0x20027
> Function=[Unknown.]
> Library=(N/A)
>
> NOTE: We are unable to locate the function name symbol for the error
> just occurred. Please refer to release documentation for possible
> reason and solutions.
>
>
> Current Java thread:
> at sun.awt.windows.WListPeer.delItems(Native Method)
> at java.awt.List.delItems(Unknown Source)
> - locked <0x113db8c0> (a java.awt.List)
> at java.awt.List.delItem(Unknown Source)
> at java.awt.List.remove(Unknown Source)
> at java.awt.List.remove(Unknown Source)
> - locked <0x113db8c0> (a java.awt.List)
> at com.webcamnow.videochat.o.f(Unknown Source)
> at com.webcamnow.videochat.b.g(Unknown Source)
> at com.webcamnow.videochat.g.run(Unknown Source)
>
> Dynamic libraries:
> 0x00400000 - 0x00419000 C:\Program Files\Internet Explorer\IEXPLORE.EXE
> 0x7C900000 - 0x7C9B0000 C:\WINDOWS\system32\ntdll.dll
> 0x7C800000 - 0x7C8F4000 C:\WINDOWS\system32\kernel32.dll
> 0x77C10000 - 0x77C68000 C:\WINDOWS\system32\msvcrt.dll
> 0x77D40000 - 0x77DD0000 C:\WINDOWS\system32\USER32.dll
> 0x77F10000 - 0x77F56000 C:\WINDOWS\system32\GDI32.dll
> 0x77F60000 - 0x77FD6000 C:\WINDOWS\system32\SHLWAPI.dll
> 0x77DD0000 - 0x77E6B000 C:\WINDOWS\system32\ADVAPI32.dll
> 0x77E70000 - 0x77F01000 C:\WINDOWS\system32\RPCRT4.dll
> 0x77760000 - 0x778CC000 C:\WINDOWS\system32\SHDOCVW.dll
> 0x77A80000 - 0x77B14000 C:\WINDOWS\system32\CRYPT32.dll
> 0x77B20000 - 0x77B32000 C:\WINDOWS\system32\MSASN1.dll
> 0x754D0000 - 0x75550000 C:\WINDOWS\system32\CRYPTUI.dll
> 0x76C30000 - 0x76C5E000 C:\WINDOWS\system32\WINTRUST.dll
> 0x76C90000 - 0x76CB8000 C:\WINDOWS\system32\IMAGEHLP.dll
> 0x77120000 - 0x771AC000 C:\WINDOWS\system32\OLEAUT32.dll
> 0x774E0000 - 0x7761D000 C:\WINDOWS\system32\ole32.dll
> 0x5B860000 - 0x5B8B4000 C:\WINDOWS\system32\NETAPI32.dll
> 0x771B0000 - 0x77256000 C:\WINDOWS\system32\WININET.dll
> 0x76F60000 - 0x76F8C000 C:\WINDOWS\system32\WLDAP32.dll
> 0x77C00000 - 0x77C08000 C:\WINDOWS\system32\VERSION.dll
> 0x5CB70000 - 0x5CB96000 C:\WINDOWS\system32\ShimEng.dll
> 0x6F880000 - 0x6FA4A000 C:\WINDOWS\AppPatch\AcGenral.DLL
> 0x76B40000 - 0x76B6D000 C:\WINDOWS\system32\WINMM.dll
> 0x77BE0000 - 0x77BF5000 C:\WINDOWS\system32\MSACM32.dll
> 0x7C9C0000 - 0x7D1D4000 C:\WINDOWS\system32\SHELL32.dll
> 0x769C0000 - 0x76A73000 C:\WINDOWS\system32\USERENV.dll
> 0x5AD70000 - 0x5ADA8000 C:\WINDOWS\system32\UxTheme.dll
> 0x773D0000 - 0x774D2000
> C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.2180_x-ww_a84f1ff9\comctl32.dll
> 0x5D090000 - 0x5D127000 C:\WINDOWS\system32\comctl32.dll
> 0x75F80000 - 0x7607C000 C:\WINDOWS\system32\BROWSEUI.dll
> 0x20000000 - 0x20012000 C:\WINDOWS\system32\browselc.dll
> 0x77B40000 - 0x77B62000 C:\WINDOWS\system32\appHelp.dll
> 0x76FD0000 - 0x7704F000 C:\WINDOWS\system32\CLBCATQ.DLL
> 0x77050000 - 0x77115000 C:\WINDOWS\system32\COMRes.dll
> 0x77260000 - 0x772FE000 C:\WINDOWS\system32\urlmon.dll
> 0x77FE0000 - 0x77FF1000 C:\WINDOWS\system32\Secur32.dll
> 0x77A20000 - 0x77A74000 C:\WINDOWS\System32\cscui.dll
> 0x76600000 - 0x7661D000 C:\WINDOWS\System32\CSCDLL.dll
> 0x77920000 - 0x77A13000 C:\WINDOWS\system32\SETUPAPI.dll
> 0x01060000 - 0x010E8000 C:\WINDOWS\system32\shdoclc.dll
> 0x012A0000 - 0x01565000 C:\WINDOWS\system32\xpsp2res.dll
> 0x75CF0000 - 0x75D81000 C:\WINDOWS\system32\mlang.dll
> 0x71AD0000 - 0x71AD9000 C:\WINDOWS\system32\wsock32.dll
> 0x71AB0000 - 0x71AC7000 C:\WINDOWS\system32\WS2_32.dll
> 0x71AA0000 - 0x71AA8000 C:\WINDOWS\system32\WS2HELP.dll
> 0x71A50000 - 0x71A8F000 C:\WINDOWS\system32\mswsock.dll
> 0x662B0000 - 0x66308000 C:\WINDOWS\system32\hnetcfg.dll
> 0x71A90000 - 0x71A98000 C:\WINDOWS\System32\wshtcpip.dll
> 0x76EE0000 - 0x76F1C000 C:\WINDOWS\system32\RASAPI32.DLL
> 0x76E90000 - 0x76EA2000 C:\WINDOWS\system32\rasman.dll
> 0x76EB0000 - 0x76EDF000 C:\WINDOWS\system32\TAPI32.dll
> 0x76E80000 - 0x76E8E000 C:\WINDOWS\system32\rtutils.dll
> 0x77C70000 - 0x77C93000 C:\WINDOWS\system32\msv1_0.dll
> 0x76D60000 - 0x76D79000 C:\WINDOWS\system32\iphlpapi.dll
> 0x722B0000 - 0x722B5000 C:\WINDOWS\system32\sensapi.dll
> 0x745E0000 - 0x748A6000 C:\WINDOWS\system32\msi.dll
> 0x75E90000 - 0x75F40000 C:\WINDOWS\system32\SXS.DLL
> 0x10000000 - 0x10008000 C:\Program Files\Net Nanny\HOOKPROC.dll
> 0x72830000 - 0x7292E000 C:\WINDOWS\system32\MFC42u.DLL
> 0x01A90000 - 0x01AB0000 C:\Program Files\Net Nanny\WSOCKHK.DLL
> 0x01AB0000 - 0x01AC9000 C:\WINDOWS\system32\EngRes.dll
> 0x01AD0000 - 0x01AE7000 C:\WINDOWS\system32\NNComm.dll
> 0x76080000 - 0x760E5000 C:\WINDOWS\system32\MSVCP60.dll
> 0x76F20000 - 0x76F47000 C:\WINDOWS\system32\DNSAPI.dll
> 0x76FC0000 - 0x76FC6000 C:\WINDOWS\system32\rasadhlp.dll
> 0x01BF0000 - 0x01C0C000 c:\progra~1\mcafee.com\vso\McVSSkt.dll
> 0x7D4A0000 - 0x7D785000 C:\WINDOWS\system32\mshtml.dll
> 0x01C20000 - 0x01C47000 C:\WINDOWS\system32\msls31.dll
> 0x02170000 - 0x0219A000 C:\WINDOWS\system32\msimtf.dll
> 0x021A0000 - 0x021EB000 C:\WINDOWS\system32\MSCTF.dll
> 0x76390000 - 0x763AD000 C:\WINDOWS\system32\IMM32.DLL
> 0x32520000 - 0x32532000 C:\Program Files\Microsoft
> Office\Office10\msohev.dll
> 0x75C50000 - 0x75CBE000 C:\WINDOWS\system32\jscript.dll
> 0x02DC0000 - 0x02F67000 C:\WINDOWS\system32\macromed\flash\Flash.ocx
> 0x763B0000 - 0x763F9000 C:\WINDOWS\system32\comdlg32.dll
> 0x72D20000 - 0x72D29000 C:\WINDOWS\system32\wdmaud.drv
> 0x72D10000 - 0x72D18000 C:\WINDOWS\system32\msacm32.drv
> 0x77BD0000 - 0x77BD7000 C:\WINDOWS\system32\midimap.dll
> 0x66E50000 - 0x66E90000 C:\WINDOWS\system32\iepeers.dll
> 0x73000000 - 0x73026000 C:\WINDOWS\system32\WINSPOOL.DRV
> 0x6D430000 - 0x6D43A000 C:\WINDOWS\system32\ddrawex.dll
> 0x73760000 - 0x737A9000 C:\WINDOWS\system32\DDRAW.dll
> 0x73BC0000 - 0x73BC6000 C:\WINDOWS\system32\DCIMAN32.dll
> 0x76200000 - 0x76271000 C:\WINDOWS\system32\mshtmled.dll
> 0x71D40000 - 0x71D5C000 C:\WINDOWS\system32\actxprxy.dll
> 0x6D440000 - 0x6D450000 C:\Program
> Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
> 0x5EDD0000 - 0x5EDE7000 C:\WINDOWS\system32\OLEPRO32.DLL
> 0x6D310000 - 0x6D327000 C:\Program Files\Java\j2re1.4.2_03\bin\jpiexp32.dll
> 0x76FB0000 - 0x76FB8000 C:\WINDOWS\System32\winrnr.dll
> 0x6D380000 - 0x6D398000 C:\Program Files\Java\j2re1.4.2_03\bin\jpishare.dll
> 0x08000000 - 0x08138000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\client\jvm.dll
> 0x03880000 - 0x03887000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\hpi.dll
> 0x042D0000 - 0x042DE000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\verify.dll
> 0x042E0000 - 0x042F9000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\java.dll
> 0x04300000 - 0x0430D000 C:\PROGRA~1\Java\J2RE14~1.2_0\bin\zip.dll
> 0x06B50000 - 0x06C5F000 C:\Program Files\Java\j2re1.4.2_03\bin\awt.dll
> 0x06C60000 - 0x06CB0000 C:\Program
> Files\Java\j2re1.4.2_03\bin\fontmanager.dll
> 0x73940000 - 0x73A10000 C:\WINDOWS\system32\D3DIM700.DLL
> 0x6D2F0000 - 0x6D304000 C:\Program Files\Java\j2re1.4.2_03\bin\jpicom32.dll
> 0x07EC0000 - 0x07ECF000 C:\Program Files\Java\j2re1.4.2_03\bin\net.dll
> 0x07CC0000 - 0x07CE2000 C:\Program Files\Java\j2re1.4.2_03\bin\dcpr.dll
> 0x74E30000 - 0x74E9C000 C:\WINDOWS\system32\RICHED20.DLL
> 0x07D10000 - 0x07D2E000 C:\Program Files\Java\j2re1.4.2_03\bin\jpeg.dll
> 0x59A60000 - 0x59B01000 C:\WINDOWS\system32\DBGHELP.dll
> 0x76BF0000 - 0x76BFB000 C:\WINDOWS\system32\PSAPI.DLL
>
> Heap at VM Abort:
> Heap
> def new generation total 3072K, used 789K [0x10010000, 0x10360000,
> 0x10770000)
> eden space 2752K, 25% used [0x10010000, 0x100bcab0, 0x102c0000)
> from space 320K, 31% used [0x10310000, 0x10328d28, 0x10360000)
> to space 320K, 0% used [0x102c0000, 0x102c0000, 0x10310000)
> tenured generation total 39656K, used 24391K [0x10770000, 0x12e2a000,
> 0x16010000)
> the space 39656K, 61% used [0x10770000, 0x11f41d38, 0x11f41e00,
> 0x12e2a000)
> compacting perm gen total 5376K, used 5178K [0x16010000, 0x16550000,
> 0x1a010000)
> the space 5376K, 96% used [0x16010000, 0x1651ebc8, 0x1651ec00,
> 0x16550000)
>
> Local Time = Sun May 29 11:19:40 2005
> Elapsed Time = 106
> #
> # The exception above was detected in native code outside the VM
> #
> # Java VM: Java HotSpot(TM) Client VM (1.4.2_03-b02 mixed mode)
> #
>
>
> Here is a good place to start. [url]http://aumha.org/win5/kbestop.htm[/url]


Problems with IE using XP