BlackScreen at startup and shdocvw.dll msg. Related?



Bill
07-10-2005, 12:48 AM
Had a bunch of virus trouble so I just loaded Panda AntiVirus Titanium 2005.
On a reboot my power supply pooped out. When I replaced it and rebooted, I
got the windows startup splash screens and msg that windows was loading but
when it appeared to be loaded all I got was a black screen.

Furthermore, prior to going black I got a warning message saying:
Explorer.exe unable to locate component. The application failed to start
because SHDOCVW.DLL was not found. Reinstalling the application may.....

I finally figured out that windows was indeed running but there was no
desktop or office tool bar, just the black screen. Discovered that CntAltDel
would get me task manager and I was able to get a new office tool bar to show
(although it was a dup of one already running). I can run some progs from the
tool bar and they show up.

I ran the scv/scannow (or whatever) utility to no avail. I also tried to
reinstall xp entirely but it always hangs for some reason. Tried to find the
add/remove programs exe to get rid of Panda temporaraly but can't seem to
find it.

Tried everything I know but still seeking a solution. Any ideas on real
problem or answers?

Thanks,

Bill

Kelly
07-10-2005, 12:48 AM
Hi Bill,

See if this start helps: Go to
http://www.dll-files.com/dllindex/index.shtml and download shdocwv.dll.
After unzipping, place it into Windows\System32.

Good luck and keep us posted.
--

All the Best,
Kelly (MS-MVP)


Troubleshooting Windows XP
http://www.kellys-korner-xp.com



"Bill" <Bill@discussions.microsoft.com> wrote in message
news:247153D6-B647-4C79-9111-DA82487610C3@microsoft.com...
> Had a bunch of virus trouble so I just loaded Panda AntiVirus Titanium
> 2005.
> On a reboot my power supply pooped out. When I replaced it and rebooted, I
> got the windows startup splash screens and msg that windows was loading
> but
> when it appeared to be loaded all I got was a black screen.
>
> Furthermore, prior to going black I got a warning message saying:
> Explorer.exe unable to locate component. The application failed to start
> because SHDOCVW.DLL was not found. Reinstalling the application may.....
>
> I finally figured out that windows was indeed running but there was no
> desktop or office tool bar, just the black screen. Discovered that
> CntAltDel
> would get me task manager and I was able to get a new office tool bar to
> show
> (although it was a dup of one already running). I can run some progs from
> the
> tool bar and they show up.
>
> I ran the scv/scannow (or whatever) utility to no avail. I also tried to
> reinstall xp entirely but it always hangs for some reason. Tried to find
> the
> add/remove programs exe to get rid of Panda temporaraly but can't seem to
> find it.
>
> Tried everything I know but still seeking a solution. Any ideas on real
> problem or answers?
>
> Thanks,
>
> Bill
>

Andrew E.
07-10-2005, 12:48 AM
How did you run "Sfc /Scannow" if windows doesnt start....Try installing
xp cd,boot to xp cd,recovery,press enter for password,then type:CHKDSK C: /R
When its thru,type:EXIT You could let xp try to start,or after EXIT,start
tapping
the F8 key,then select safe mode with networking,enter as administrator,then
run Sfc /Scannow Or,if xp is corrupt beyond that,in recovery,type:DiskPart
In DiskPart delete the partition,create one,then press Esc key,then
type:EXIT
Reboot to xp cd,install xp,new copy.

"Bill" wrote:

> Had a bunch of virus trouble so I just loaded Panda AntiVirus Titanium 2005.
> On a reboot my power supply pooped out. When I replaced it and rebooted, I
> got the windows startup splash screens and msg that windows was loading but
> when it appeared to be loaded all I got was a black screen.
>
> Furthermore, prior to going black I got a warning message saying:
> Explorer.exe unable to locate component. The application failed to start
> because SHDOCVW.DLL was not found. Reinstalling the application may.....
>
> I finally figured out that windows was indeed running but there was no
> desktop or office tool bar, just the black screen. Discovered that CntAltDel
> would get me task manager and I was able to get a new office tool bar to show
> (although it was a dup of one already running). I can run some progs from the
> tool bar and they show up.
>
> I ran the scv/scannow (or whatever) utility to no avail. I also tried to
> reinstall xp entirely but it always hangs for some reason. Tried to find the
> add/remove programs exe to get rid of Panda temporaraly but can't seem to
> find it.
>
> Tried everything I know but still seeking a solution. Any ideas on real
> problem or answers?
>
> Thanks,
>
> Bill
>

Bill
07-10-2005, 12:48 AM
Hi Kelly,

I failed to mention one of the main reasons I was fooling with the computer
in the first place is that it's the client on a lan with the computer I'm now
using to com with you the one dial-up is plugged into. The lan failed, and my
kid's couldn't connect using the subject computer.

Therefore I can't really use your link. Furthermore, the dell I'm writing on
must have a bad A:\ since it often asks to format the disk I insert and
seldom can I view any files I do manage to copy to floppy. So I can't access
the link here then copy to the other subject machine.

I did read andrews answer and I'll give it a try.

"Kelly" wrote:

> Hi Bill,
>
> See if this start helps: Go to
> http://www.dll-files.com/dllindex/index.shtml and download shdocwv.dll.
> After unzipping, place it into Windows\System32.
>
> Good luck and keep us posted.
> --
>
> All the Best,
> Kelly (MS-MVP)
>
>
> Troubleshooting Windows XP
> http://www.kellys-korner-xp.com
>
>
>
> "Bill" <Bill@discussions.microsoft.com> wrote in message
> news:247153D6-B647-4C79-9111-DA82487610C3@microsoft.com...
> > Had a bunch of virus trouble so I just loaded Panda AntiVirus Titanium
> > 2005.
> > On a reboot my power supply pooped out. When I replaced it and rebooted, I
> > got the windows startup splash screens and msg that windows was loading
> > but
> > when it appeared to be loaded all I got was a black screen.
> >
> > Furthermore, prior to going black I got a warning message saying:
> > Explorer.exe unable to locate component. The application failed to start
> > because SHDOCVW.DLL was not found. Reinstalling the application may.....
> >
> > I finally figured out that windows was indeed running but there was no
> > desktop or office tool bar, just the black screen. Discovered that
> > CntAltDel
> > would get me task manager and I was able to get a new office tool bar to
> > show
> > (although it was a dup of one already running). I can run some progs from
> > the
> > tool bar and they show up.
> >
> > I ran the scv/scannow (or whatever) utility to no avail. I also tried to
> > reinstall xp entirely but it always hangs for some reason. Tried to find
> > the
> > add/remove programs exe to get rid of Panda temporaraly but can't seem to
> > find it.
> >
> > Tried everything I know but still seeking a solution. Any ideas on real
> > problem or answers?
> >
> > Thanks,
> >
> > Bill
> >
>
>
>

Bill
07-10-2005, 12:48 AM
Hi Andrew,

You probabably read so many of these you miss a detail or two. I said I
believe windows is running behind the black screen. I can ctlAltDel to get
the task mgr and I don't know exactly how I did it but was able to get a dos
prompt in order to run that utility.

I'll try your fix now. If you don't hear from me it worked. Also I replied
to kelly and provided some more info if you have any other questions.

Bill

"Andrew E." wrote:

> How did you run "Sfc /Scannow" if windows doesnt start....Try installing
> xp cd,boot to xp cd,recovery,press enter for password,then type:CHKDSK C: /R
> When its thru,type:EXIT You could let xp try to start,or after EXIT,start
> tapping
> the F8 key,then select safe mode with networking,enter as administrator,then
> run Sfc /Scannow Or,if xp is corrupt beyond that,in recovery,type:DiskPart
> In DiskPart delete the partition,create one,then press Esc key,then
> type:EXIT
> Reboot to xp cd,install xp,new copy.
>
> "Bill" wrote:
>
> > Had a bunch of virus trouble so I just loaded Panda AntiVirus Titanium 2005.
> > On a reboot my power supply pooped out. When I replaced it and rebooted, I
> > got the windows startup splash screens and msg that windows was loading but
> > when it appeared to be loaded all I got was a black screen.
> >
> > Furthermore, prior to going black I got a warning message saying:
> > Explorer.exe unable to locate component. The application failed to start
> > because SHDOCVW.DLL was not found. Reinstalling the application may.....
> >
> > I finally figured out that windows was indeed running but there was no
> > desktop or office tool bar, just the black screen. Discovered that CntAltDel
> > would get me task manager and I was able to get a new office tool bar to show
> > (although it was a dup of one already running). I can run some progs from the
> > tool bar and they show up.
> >
> > I ran the scv/scannow (or whatever) utility to no avail. I also tried to
> > reinstall xp entirely but it always hangs for some reason. Tried to find the
> > add/remove programs exe to get rid of Panda temporaraly but can't seem to
> > find it.
> >
> > Tried everything I know but still seeking a solution. Any ideas on real
> > problem or answers?
> >
> > Thanks,
> >
> > Bill
> >

David Candy
07-10-2005, 12:48 AM
Start Task Manager, File - Run and type

explorer

then if that doesn't work type

appwiz.cpl


"Bill" <Bill@discussions.microsoft.com> wrote in message
news:F75A76C1-2047-4D8E-A879-763EB2266873@microsoft.com...
> Hi Kelly,
>
> I failed to mention one of the main reasons I was fooling with the
computer
> in the first place is that it's the client on a lan with the computer I'm
now
> using to com with you the one dial-up is plugged into. The lan failed, and
my
> kid's couldn't connect using the subject computer.
>
> Therefore I can't really use your link. Furthermore, the dell I'm writing
on
> must have a bad A:\ since it often asks to format the disk I insert and
> seldom can I view any files I do manage to copy to floppy. So I can't
access
> the link here then copy to the other subject machine.
>
> I did read andrews answer and I'll give it a try.
>
> "Kelly" wrote:
>
> > Hi Bill,
> >
> > See if this start helps: Go to
> > http://www.dll-files.com/dllindex/index.shtml and download shdocwv.dll.
> > After unzipping, place it into Windows\System32.
> >
> > Good luck and keep us posted.
> > --
> >
> > All the Best,
> > Kelly (MS-MVP)
> >
> >
> > Troubleshooting Windows XP
> > http://www.kellys-korner-xp.com
> >
> >
> >
> > "Bill" <Bill@discussions.microsoft.com> wrote in message
> > news:247153D6-B647-4C79-9111-DA82487610C3@microsoft.com...
> > > Had a bunch of virus trouble so I just loaded Panda AntiVirus Titanium
> > > 2005.
> > > On a reboot my power supply pooped out. When I replaced it and
rebooted, I
> > > got the windows startup splash screens and msg that windows was
loading
> > > but
> > > when it appeared to be loaded all I got was a black screen.
> > >
> > > Furthermore, prior to going black I got a warning message saying:
> > > Explorer.exe unable to locate component. The application failed to
start
> > > because SHDOCVW.DLL was not found. Reinstalling the application
may.....
> > >
> > > I finally figured out that windows was indeed running but there was no
> > > desktop or office tool bar, just the black screen. Discovered that
> > > CntAltDel
> > > would get me task manager and I was able to get a new office tool bar
to
> > > show
> > > (although it was a dup of one already running). I can run some progs
from
> > > the
> > > tool bar and they show up.
> > >
> > > I ran the scv/scannow (or whatever) utility to no avail. I also tried
to
> > > reinstall xp entirely but it always hangs for some reason. Tried to
find
> > > the
> > > add/remove programs exe to get rid of Panda temporaraly but can't seem
to
> > > find it.
> > >
> > > Tried everything I know but still seeking a solution. Any ideas on
real
> > > problem or answers?
> > >
> > > Thanks,
> > >
> > > Bill
> > >
> >
> >
> >

Kelly
07-10-2005, 12:54 AM
The A drive isn't bad, this is just a bug.

--

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com



"Bill" <Bill@discussions.microsoft.com> wrote in message
news:F75A76C1-2047-4D8E-A879-763EB2266873@microsoft.com...
> Hi Kelly,
>
> I failed to mention one of the main reasons I was fooling with the
> computer
> in the first place is that it's the client on a lan with the computer I'm
> now
> using to com with you the one dial-up is plugged into. The lan failed, and
> my
> kid's couldn't connect using the subject computer.
>
> Therefore I can't really use your link. Furthermore, the dell I'm writing
> on
> must have a bad A:\ since it often asks to format the disk I insert and
> seldom can I view any files I do manage to copy to floppy. So I can't
> access
> the link here then copy to the other subject machine.
>
> I did read andrews answer and I'll give it a try.
>
> "Kelly" wrote:
>
>> Hi Bill,
>>
>> See if this start helps: Go to
>> http://www.dll-files.com/dllindex/index.shtml and download shdocwv.dll.
>> After unzipping, place it into Windows\System32.
>>
>> Good luck and keep us posted.
>> --
>>
>> All the Best,
>> Kelly (MS-MVP)
>>
>>
>> Troubleshooting Windows XP
>> http://www.kellys-korner-xp.com
>>
>>
>>
>> "Bill" <Bill@discussions.microsoft.com> wrote in message
>> news:247153D6-B647-4C79-9111-DA82487610C3@microsoft.com...
>> > Had a bunch of virus trouble so I just loaded Panda AntiVirus Titanium
>> > 2005.
>> > On a reboot my power supply pooped out. When I replaced it and
>> > rebooted, I
>> > got the windows startup splash screens and msg that windows was loading
>> > but
>> > when it appeared to be loaded all I got was a black screen.
>> >
>> > Furthermore, prior to going black I got a warning message saying:
>> > Explorer.exe unable to locate component. The application failed to
>> > start
>> > because SHDOCVW.DLL was not found. Reinstalling the application
>> > may.....
>> >
>> > I finally figured out that windows was indeed running but there was no
>> > desktop or office tool bar, just the black screen. Discovered that
>> > CntAltDel
>> > would get me task manager and I was able to get a new office tool bar
>> > to
>> > show
>> > (although it was a dup of one already running). I can run some progs
>> > from
>> > the
>> > tool bar and they show up.
>> >
>> > I ran the scv/scannow (or whatever) utility to no avail. I also tried
>> > to
>> > reinstall xp entirely but it always hangs for some reason. Tried to
>> > find
>> > the
>> > add/remove programs exe to get rid of Panda temporaraly but can't seem
>> > to
>> > find it.
>> >
>> > Tried everything I know but still seeking a solution. Any ideas on real
>> > problem or answers?
>> >
>> > Thanks,
>> >
>> > Bill
>> >
>>
>>
>>


BlackScreen at startup and shdocvw.dll msg. Related?