Perplexing CD Drive Problem



E/B
07-09-2005, 11:48 PM
Running XP Home w/SP2, 512 RAM on Dell 4600. D Drive (CD-RW) has
operated without prior problem to include new install of NSW 2005
Premier (replacing NSW Pro 2003) on 26th.
Found Norton System Dr and System Info not installed; reply from
Symantec advised they are not part of Standard Install for 2005 and
Custom install needed. Uninstalled the Standard and attempted a Custom
install as directed.
Drive spins CD but will not display contents automatically nor will
music CDs play. Now faced with accessing My Cptr/D drive each time to
start the player. Device Manager tells me the hardware is functioning
correctly; lack of technical expertise sends me here for any
assistance someone can offer to resolve problem.

Kelly
07-09-2005, 11:48 PM
1. Go back to Norton Support.
2. Whose/Which System Info are you speaking of? If Norton, as I don't use
any of their products, read number 1.

--

All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com



"E/B" <embillma@earthlink.net> wrote in message
news:eJuyD4zYFHA.1148@tk2msftngp13.phx.gbl...
> Running XP Home w/SP2, 512 RAM on Dell 4600. D Drive (CD-RW) has operated
> without prior problem to include new install of NSW 2005 Premier
> (replacing NSW Pro 2003) on 26th.
> Found Norton System Dr and System Info not installed; reply from Symantec
> advised they are not part of Standard Install for 2005 and Custom install
> needed. Uninstalled the Standard and attempted a Custom install as
> directed.
> Drive spins CD but will not display contents automatically nor will music
> CDs play. Now faced with accessing My Cptr/D drive each time to start the
> player. Device Manager tells me the hardware is functioning correctly;
> lack of technical expertise sends me here for any assistance someone can
> offer to resolve problem.
>
>

Unrepper
07-09-2005, 11:48 PM
"E/B" wrote:

> Running XP Home w/SP2, 512 RAM on Dell 4600. D Drive (CD-RW) has
> operated without prior problem to include new install of NSW 2005
> Premier (replacing NSW Pro 2003) on 26th.
> Found Norton System Dr and System Info not installed; reply from
> Symantec advised they are not part of Standard Install for 2005 and
> Custom install needed. Uninstalled the Standard and attempted a Custom
> install as directed.
> Drive spins CD but will not display contents automatically nor will

Right click My Computer, select explore, right click your cd drive (D:),
select properties, select autoplay.
> music CDs play. Now faced with accessing My Cptr/D drive each time to
> start the player. Device Manager tells me the hardware is functioning
> correctly; lack of technical expertise sends me here for any
> assistance someone can offer to resolve problem.
>
>
>


Perplexing CD Drive Problem