Re: Printer Error



da_test
07-10-2005, 12:48 AM
On Sat, 28 May 2005 01:53:42 GMT, "Ben" <benf@ix.netcom.com> wrote:

>Hello Group,
>Included below is my setupapi.log file for reference. (Thanks Ron)
>
>I have a Epson Stylus CX6600 All in one printer/scanner/copier, I bought one
>new in February of this year, about 2 weeks ago it died and I was given a
>new replacement, and 2 additional replacements after that.
>
>When I tried to install the first new printer, and each subsiquent printer
>(3 total) I continue to get an error message in the "Found New Hardware
>Wizard", the error says "There was a problem installing this hardware, EPSON
>STYLUS CX6600, an error occured during the installation of the device,
>Access Denied", the only option I have is to click finish and close the
>wizard.
>
>I also get the installation information bubbles as well but it says "A
>Problem occured during hardware installation, your hardware may not work
>properly.
>
>I have tested all functions on the printer and it works just fine, I am the
>administrator of my machine so I am not sure what the "Access Denied"
>message refers to.
>
>I have a 3.2 GHz P4 with 2 Gig's of Ram, 2 120 Gig Hard Drives (Each below
>50% used) 2 plextor PX716A CD Drives, Audigy 2 Sound Card, 256 MB ATI Radon
>9800 XT, and I use Zone Alarm and 2 anti spyware utilities, Norton does my
>Virus Checking.
>
>I uninstalled all the drivers and went into the PC and deleted any reference
>to the printer I could find but during re-installation the error
>re-appeared.
>
>I have turned all of these off and booted without them with no effect, I
>Have used MSCONFIG to stop all start up programs as well but I get the same
>error, Thank you for any input, my next step is a re-format and that really
>sucks.
>
>Ben
Possibly a registry permissions error.
Look at these articles for clues"
http://support.microsoft.com/?kbid=834647
http://support.microsoft.com/default.aspx?kbid=243996
http://www.microsoft.com/whdc/driver/install/setupapi.mspx

Dave


Re: Printer Error