Add Remove Programs Closing



Jeff Roe
07-10-2005, 12:47 AM
When I open the Add Remove Programs icon from the Control Panel the window
opens and the list of programs display and then after approx. 5 seconds the
window just closes and I have to start it again.

I'm on Windows XP SP2.

Any ideas on why this is happening?

Thanks

Jeff...

Kelly
07-10-2005, 12:47 AM
do other applications behave the same way? maybe spyware? run a scan with
ad-aware or ms anti spyware or spybot search and destroy. or all of them.
spyware blaster from javacool software prevents a lot of it from even getting
on there too. good luck.

"Jeff Roe" wrote:

> When I open the Add Remove Programs icon from the Control Panel the window
> opens and the list of programs display and then after approx. 5 seconds the
> window just closes and I have to start it again.
>
> I'm on Windows XP SP2.
>
> Any ideas on why this is happening?
>
> Thanks
>
> Jeff...
>
>
>

Rock
07-10-2005, 12:47 AM
Jeff Roe wrote:

> When I open the Add Remove Programs icon from the Control Panel the window
> opens and the list of programs display and then after approx. 5 seconds the
> window just closes and I have to start it again.
>
> I'm on Windows XP SP2.
>
> Any ideas on why this is happening?
>
> Thanks
>
> Jeff...
>
>

Start with a thorough scan for malware. See these links:

Richard Harper’s Guide to Cleaning Pests
http://rgharper.mvps.org/cleanit.htm

http://aumha.org/a/parasite.htm

--
Rock
MS MVP Windows - Shell/User

Jeff Roe
07-10-2005, 12:47 AM
I have resolved the problem by removing the trial application Track-it! from
Intuit.

Thanks for the help.

Jeff...

"Jeff Roe" <jeffrkele@hotmail.com> wrote in message
news:ObGgnwrYFHA.2664@TK2MSFTNGP15.phx.gbl...
> When I open the Add Remove Programs icon from the Control Panel the window
> opens and the list of programs display and then after approx. 5 seconds
> the window just closes and I have to start it again.
>
> I'm on Windows XP SP2.
>
> Any ideas on why this is happening?
>
> Thanks
>
> Jeff...
>

Rock
07-10-2005, 12:47 AM
Jeff Roe wrote:

> I have resolved the problem by removing the trial application Track-it! from
> Intuit.
>
> Thanks for the help.
>
> Jeff...
>
> "Jeff Roe" <jeffrkele@hotmail.com> wrote in message
> news:ObGgnwrYFHA.2664@TK2MSFTNGP15.phx.gbl...
>
>>When I open the Add Remove Programs icon from the Control Panel the window
>>opens and the list of programs display and then after approx. 5 seconds
>>the window just closes and I have to start it again.
>>
>>I'm on Windows XP SP2.
>>
>>Any ideas on why this is happening?
>>
>>Thanks
>>
>>Jeff...

Thanks for posting back Jeff. What alerted you to this being the
problem or was it just coincidental - you removed this program and then
discovered Add/Remove was working?


--
Rock
MS MVP Windows - Shell/User

Jeff Roe
07-10-2005, 12:47 AM
I ran Spybot and it didn't find anything so I decided to look at anything I
had installed that might possibly be suspect. I looked at Track-It only
because it was a trial version, uninstalled and no longer had the problem.
It must have something to do with the app polling for license/date
legitimacy.

Jeff...



"Rock" <rock@mail.nospam.net> wrote in message
news:ObB9w5vYFHA.2076@TK2MSFTNGP15.phx.gbl...
> Jeff Roe wrote:
>
>> I have resolved the problem by removing the trial application Track-it!
>> from Intuit.
>>
>> Thanks for the help.
>>
>> Jeff...
>>
>> "Jeff Roe" <jeffrkele@hotmail.com> wrote in message
>> news:ObGgnwrYFHA.2664@TK2MSFTNGP15.phx.gbl...
>>
>>>When I open the Add Remove Programs icon from the Control Panel the
>>>window opens and the list of programs display and then after approx. 5
>>>seconds the window just closes and I have to start it again.
>>>
>>>I'm on Windows XP SP2.
>>>
>>>Any ideas on why this is happening?
>>>
>>>Thanks
>>>
>>>Jeff...
>
> Thanks for posting back Jeff. What alerted you to this being the problem
> or was it just coincidental - you removed this program and then discovered
> Add/Remove was working?
>
>
> --
> Rock
> MS MVP Windows - Shell/User
>

Rock
07-10-2005, 12:47 AM
Jeff Roe wrote:

> I ran Spybot and it didn't find anything so I decided to look at anything I
> had installed that might possibly be suspect. I looked at Track-It only
> because it was a trial version, uninstalled and no longer had the problem.
> It must have something to do with the app polling for license/date
> legitimacy.
>


Ok, thanks for posting that. Good troubleshooting.

--
Rock
MS MVP Windows - Shell/User


Add Remove Programs Closing