XP service pack 2



MSM
07-09-2005, 11:45 PM
Hi;

I was installing SP @ for XP on my son's PC last night, it was doing a
"self-install" from the web. It re-started and now the BIOS can not find the
Hard Drive and even when we put the XO install disk back into the PC it won't
even locate the Boot Recored, and I even tried using a DOS start up disk and
it won't recognized that.

Even suggestions of the top of the head? I can provide more information
about the PC.

Mark M.
--
Thank you for you help

Pegasus \(MVP\)
07-09-2005, 11:45 PM
"MSM" <MSM@discussions.microsoft.com> wrote in message
news:164474D7-0717-4E73-B0FF-0A054DC83389@microsoft.com...
> Hi;
>
> I was installing SP @ for XP on my son's PC last night, it was doing a
> "self-install" from the web. It re-started and now the BIOS can not find
the
> Hard Drive and even when we put the XO install disk back into the PC it
won't
> even locate the Boot Recored, and I even tried using a DOS start up disk
and
> it won't recognized that.
>
> Even suggestions of the top of the head? I can provide more information
> about the PC.
>
> Mark M.
> --
> Thank you for you help

If your BIOS can no longer see the hard disk then your problem
has nothing at all to do with WinXP or SP2. The BIOS is totally
unaware of the OS and is unaffected by any SP installation.

I suggest you open up your PC and check/reseat all your ribbon
cables and power supply cables. If unsuccessful, take the machine
to your friendly computer dealer and ask him to check it out
for you.

MSM
07-09-2005, 11:45 PM
Hi:

Thanks, the PC was doing great before the install. During the boot squence
for the PC, it goes though all the proper steps, but it will no find the hard
drives, it will find the cd drive, but that is all. When I go into the BIOS
set-up, all the proper defaults are there and such. I am thinking that the
Hard drive has bought the farm. Any DOS check I can use to verify this?

Mark. M

"Pegasus (MVP)" wrote:

>
> "MSM" <MSM@discussions.microsoft.com> wrote in message
> news:164474D7-0717-4E73-B0FF-0A054DC83389@microsoft.com...
> > Hi;
> >
> > I was installing SP @ for XP on my son's PC last night, it was doing a
> > "self-install" from the web. It re-started and now the BIOS can not find
> the
> > Hard Drive and even when we put the XO install disk back into the PC it
> won't
> > even locate the Boot Recored, and I even tried using a DOS start up disk
> and
> > it won't recognized that.
> >
> > Even suggestions of the top of the head? I can provide more information
> > about the PC.
> >
> > Mark M.
> > --
> > Thank you for you help
>
> If your BIOS can no longer see the hard disk then your problem
> has nothing at all to do with WinXP or SP2. The BIOS is totally
> unaware of the OS and is unaffected by any SP installation.
>
> I suggest you open up your PC and check/reseat all your ribbon
> cables and power supply cables. If unsuccessful, take the machine
> to your friendly computer dealer and ask him to check it out
> for you.
>
>
>

Rock
07-09-2005, 11:45 PM
MSM wrote:

> Hi:
>
> Thanks, the PC was doing great before the install. During the boot squence
> for the PC, it goes though all the proper steps, but it will no find the hard
> drives, it will find the cd drive, but that is all. When I go into the BIOS
> set-up, all the proper defaults are there and such. I am thinking that the
> Hard drive has bought the farm. Any DOS check I can use to verify this?
>
> Mark. M
>
> "Pegasus (MVP)" wrote:
>
>
>>"MSM" <MSM@discussions.microsoft.com> wrote in message
>>news:164474D7-0717-4E73-B0FF-0A054DC83389@microsoft.com...
>>
>>>Hi;
>>>
>>>I was installing SP @ for XP on my son's PC last night, it was doing a
>>>"self-install" from the web. It re-started and now the BIOS can not find
>>
>>the
>>
>>>Hard Drive and even when we put the XO install disk back into the PC it
>>
>>won't
>>
>>>even locate the Boot Recored, and I even tried using a DOS start up disk
>>
>>and
>>
>>>it won't recognized that.
>>>
>>>Even suggestions of the top of the head? I can provide more information
>>>about the PC.
>>>
>>>Mark M.
>>>--
>>>Thank you for you help
>>
>>If your BIOS can no longer see the hard disk then your problem
>>has nothing at all to do with WinXP or SP2. The BIOS is totally
>>unaware of the OS and is unaffected by any SP installation.
>>
>>I suggest you open up your PC and check/reseat all your ribbon
>>cables and power supply cables. If unsuccessful, take the machine
>>to your friendly computer dealer and ask him to check it out
>>for you.
>>
>>
>>

Download a drive diagnostic utility from the hard drive manufacurer's
web site. If the drive is dead, though, and the BIOS doesn't see it
then this may not see it either.

--
Rock
MS MVP Windows - Shell/User

MSM
07-09-2005, 11:46 PM
Hi:

Thanks, good idea, I am hopeing to save the drive, but I do know, my step
son keeps blaming the XP Service Pack, his quote is , "If it isn't the
service pack, it is a interesting thing that the drive bought the farm only
after the service pack was installed.

Mark M.

"Rock" wrote:

> MSM wrote:
>
> > Hi:
> >
> > Thanks, the PC was doing great before the install. During the boot squence
> > for the PC, it goes though all the proper steps, but it will no find the hard
> > drives, it will find the cd drive, but that is all. When I go into the BIOS
> > set-up, all the proper defaults are there and such. I am thinking that the
> > Hard drive has bought the farm. Any DOS check I can use to verify this?
> >
> > Mark. M
> >
> > "Pegasus (MVP)" wrote:
> >
> >
> >>"MSM" <MSM@discussions.microsoft.com> wrote in message
> >>news:164474D7-0717-4E73-B0FF-0A054DC83389@microsoft.com...
> >>
> >>>Hi;
> >>>
> >>>I was installing SP @ for XP on my son's PC last night, it was doing a
> >>>"self-install" from the web. It re-started and now the BIOS can not find
> >>
> >>the
> >>
> >>>Hard Drive and even when we put the XO install disk back into the PC it
> >>
> >>won't
> >>
> >>>even locate the Boot Recored, and I even tried using a DOS start up disk
> >>
> >>and
> >>
> >>>it won't recognized that.
> >>>
> >>>Even suggestions of the top of the head? I can provide more information
> >>>about the PC.
> >>>
> >>>Mark M.
> >>>--
> >>>Thank you for you help
> >>
> >>If your BIOS can no longer see the hard disk then your problem
> >>has nothing at all to do with WinXP or SP2. The BIOS is totally
> >>unaware of the OS and is unaffected by any SP installation.
> >>
> >>I suggest you open up your PC and check/reseat all your ribbon
> >>cables and power supply cables. If unsuccessful, take the machine
> >>to your friendly computer dealer and ask him to check it out
> >>for you.
> >>
> >>
> >>
>
> Download a drive diagnostic utility from the hard drive manufacurer's
> web site. If the drive is dead, though, and the BIOS doesn't see it
> then this may not see it either.
>
> --
> Rock
> MS MVP Windows - Shell/User
>
>

Pegasus \(MVP\)
07-09-2005, 11:46 PM
If your toaster fails the very morning after you buy a new
car, are the two events related to each other? Probably
not, unless you make toast for the whole neighbourhood
to celebrate, and burn it out in the process!

If your PC fails to recognise its hard disk then this is
totally unrelated to any software you may have installed
on the disk. It is pure coincidence that it failed after you
installed SP2.

It is, of course, possible that your software has damaged
the file system on your disk. If so then the symptoms
would be different from what you describe: The BIOS
would still see the disk but you could no longer boot from
it. However, this is not what you say.


"MSM" <MSM@discussions.microsoft.com> wrote in message
news:D64F6858-E248-418E-ADC2-DCBC78F244C6@microsoft.com...
> Hi:
>
> Thanks, good idea, I am hopeing to save the drive, but I do know, my step
> son keeps blaming the XP Service Pack, his quote is , "If it isn't the
> service pack, it is a interesting thing that the drive bought the farm
only
> after the service pack was installed.
>
> Mark M.
>
> "Rock" wrote:
>
> > MSM wrote:
> >
> > > Hi:
> > >
> > > Thanks, the PC was doing great before the install. During the boot
squence
> > > for the PC, it goes though all the proper steps, but it will no find
the hard
> > > drives, it will find the cd drive, but that is all. When I go into
the BIOS
> > > set-up, all the proper defaults are there and such. I am thinking
that the
> > > Hard drive has bought the farm. Any DOS check I can use to verify
this?
> > >
> > > Mark. M
> > >
> > > "Pegasus (MVP)" wrote:
> > >
> > >
> > >>"MSM" <MSM@discussions.microsoft.com> wrote in message
> > >>news:164474D7-0717-4E73-B0FF-0A054DC83389@microsoft.com...
> > >>
> > >>>Hi;
> > >>>
> > >>>I was installing SP @ for XP on my son's PC last night, it was doing
a
> > >>>"self-install" from the web. It re-started and now the BIOS can not
find
> > >>
> > >>the
> > >>
> > >>>Hard Drive and even when we put the XO install disk back into the PC
it
> > >>
> > >>won't
> > >>
> > >>>even locate the Boot Recored, and I even tried using a DOS start up
disk
> > >>
> > >>and
> > >>
> > >>>it won't recognized that.
> > >>>
> > >>>Even suggestions of the top of the head? I can provide more
information
> > >>>about the PC.
> > >>>
> > >>>Mark M.
> > >>>--
> > >>>Thank you for you help
> > >>
> > >>If your BIOS can no longer see the hard disk then your problem
> > >>has nothing at all to do with WinXP or SP2. The BIOS is totally
> > >>unaware of the OS and is unaffected by any SP installation.
> > >>
> > >>I suggest you open up your PC and check/reseat all your ribbon
> > >>cables and power supply cables. If unsuccessful, take the machine
> > >>to your friendly computer dealer and ask him to check it out
> > >>for you.
> > >>
> > >>
> > >>
> >
> > Download a drive diagnostic utility from the hard drive manufacurer's
> > web site. If the drive is dead, though, and the BIOS doesn't see it
> > then this may not see it either.
> >
> > --
> > Rock
> > MS MVP Windows - Shell/User
> >
> >

Rock
07-09-2005, 11:46 PM
MSM wrote:

> Hi:
>
> Thanks, good idea, I am hopeing to save the drive, but I do know, my step
> son keeps blaming the XP Service Pack, his quote is , "If it isn't the
> service pack, it is a interesting thing that the drive bought the farm only
> after the service pack was installed.
>
> Mark M.
>
> "Rock" wrote:
>
>
>>MSM wrote:
>>
>>
>>>Hi:
>>>
>>>Thanks, the PC was doing great before the install. During the boot squence
>>>for the PC, it goes though all the proper steps, but it will no find the hard
>>>drives, it will find the cd drive, but that is all. When I go into the BIOS
>>>set-up, all the proper defaults are there and such. I am thinking that the
>>>Hard drive has bought the farm. Any DOS check I can use to verify this?
>>>
>>>Mark. M
>>>
>>>"Pegasus (MVP)" wrote:
>>>
>>>
>>>
>>>>"MSM" <MSM@discussions.microsoft.com> wrote in message
>>>>news:164474D7-0717-4E73-B0FF-0A054DC83389@microsoft.com...
>>>>
>>>>
>>>>>Hi;
>>>>>
>>>>>I was installing SP @ for XP on my son's PC last night, it was doing a
>>>>>"self-install" from the web. It re-started and now the BIOS can not find
>>>>
>>>>the
>>>>
>>>>
>>>>>Hard Drive and even when we put the XO install disk back into the PC it
>>>>
>>>>won't
>>>>
>>>>
>>>>>even locate the Boot Recored, and I even tried using a DOS start up disk
>>>>
>>>>and
>>>>
>>>>
>>>>>it won't recognized that.
>>>>>
>>>>>Even suggestions of the top of the head? I can provide more information
>>>>>about the PC.
>>>>>
>>>>>Mark M.
>>>>>--
>>>>>Thank you for you help
>>>>
>>>>If your BIOS can no longer see the hard disk then your problem
>>>>has nothing at all to do with WinXP or SP2. The BIOS is totally
>>>>unaware of the OS and is unaffected by any SP installation.
>>>>
>>>>I suggest you open up your PC and check/reseat all your ribbon
>>>>cables and power supply cables. If unsuccessful, take the machine
>>>>to your friendly computer dealer and ask him to check it out
>>>>for you.
>>>>
>>>>
>>>>
>>
>>Download a drive diagnostic utility from the hard drive manufacurer's
>>web site. If the drive is dead, though, and the BIOS doesn't see it
>>then this may not see it either.
>>
>>--
>>Rock
>>MS MVP Windows - Shell/User
>>
>>

Haven't heard of a situation where XPSP2 update killed a hard drive. It
can make the system non bootable for a variety of reasons, most of
which have to do with the presence of malware or when the prescott
processors first came out and a BIOS update was needed - but the drive
is still seen in the BIOS.

If the drive dies it has to die at some point and whatever is going on
when the drive gives it up, can be coincidental. Just so happened for
you it was during the update. But then the update requires extensive
hard drive activity which increases the heat and stress.

Hardly ever hear of a situation where it was convenient when the drive
died. That's what full system backups on external media are for.

--
Rock
MS MVP Windows - Shell/User

Pegasus \(MVP\)
07-09-2005, 11:46 PM
<snip>
> Hardly ever hear of a situation where it was convenient when the drive
> died.

I'll make this my quote for the day!

Rock
07-09-2005, 11:46 PM
Pegasus (MVP) wrote:

> <snip>
>
>>Hardly ever hear of a situation where it was convenient when the drive
>>died.
>
>
> I'll make this my quote for the day!
>
>

lol..be my guest.

--
Rock
MS MVP Windows - Shell/User


XP service pack 2