splash screen



Warren Davies
07-10-2005, 12:44 AM
I keep getting a splash screen from Microsoft Internet Explorer which says:
Click yes to complete you download.
If I click OK or simply closei t, it keeps coming back
Any ideas how to get rid of it

Malke
07-10-2005, 12:44 AM
Warren Davies wrote:

> I keep getting a splash screen from Microsoft Internet Explorer which
> says: Click yes to complete you download.
> If I click OK or simply closei t, it keeps coming back
> Any ideas how to get rid of it

It sounds like you've got some malware trying to install. You may
already have something unpleasant on your machine. Here are the full
general malware removal steps; you may only need to scan with something
like the free programs Ad-aware and Spybot Search & Destroy. Use the
bits you want.

First delete all Temporary and Temporary Internet Files. For IE's
Temporary Files, go to Control Panel>Internet Options>General tab.
You'll see where you can delete cookies and files. For Firefox, clear
its cache by going to Tools>Options>Privacy>Cache> Clear. For Windows
Temporary files, Start>Run cleanmgr [enter]. Then follow these detailed
malware removal steps, doing everything with updated tools in Safe
Mode. You can find all the links to referenced programs and sites on
my website here:

http://www.elephantboycomputers.com/page2.html#Removing_Malware

1) Scan in Safe Mode with current version (not earlier than 2004)
antivirus using updated definitions.

Before you remove malware, get LSPFix or WinSockFix for XP - see links
below.

2) Remove spyware with Spybot Search & Destroy and Ad-aware. These
programs are free, so use them both since they complement each other.
There is a new version of CWShredder from Intermute. I would not
install the other Intermute programs, however. Alternately, there are
CoolWebSearch malware removal steps at SilentRunners.

Be sure to update these programs before running, and it is a good idea
to do virus/spyware scans in Safe Mode. Make sure you are able to see
all hidden files and extensions (View tab in Folder Options).

If the malware remains even after you used Ad-aware and Spybot, you can
scan with HijackThis. HijackThis is an excellent tool to discover and
disable hijackers, but it requires expert skill. See the links on my
website for a HijackThis tutorial and places where you can post your
HJT log. Again, this is an expert tool and novices should get help
with it.

3) If you are running Windows ME or XP, you should disable/enable System
Restore after the system is clean because malware will be in the
Restore Points. With ME, you must disable System Restore completely.
With XP, you can delete all but the most recent (presumably clean)
System Restore point from the More Options section of Disk Cleanup
(Run>cleanmgr).

4) Make sure you've visited Windows Update and applied all security
patches. Do not install driver updates from Windows Update.

5) Run a firewall.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

S.Sengupta
07-10-2005, 12:44 AM
Delete all the temp.internet files as well as cookies.Then in safe mode
you run the latest versions of the followings:-
spybot,search and destroy
CWShredder
Adaware.

regards,
ssg MS-MVP

Warren Davies wrote:

> I keep getting a splash screen from Microsoft Internet Explorer which says:
> Click yes to complete you download.
> If I click OK or simply closei t, it keeps coming back
> Any ideas how to get rid of it
>
>
>


splash screen